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  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    3k Views
    girishG

    @taowang thanks, I have made them all the same now.

  • 1 Votes
    5 Posts
    90 Views
    D

    [no timestamp]  at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:110:19)
    [no timestamp]  at ChildProcess._handle.onexit (node:internal/child_process:291:12) {
    [no timestamp]  at ChildProcess.emit (node:domain:489:12)
    [no timestamp]  at ChildProcess.emit (node:events:513:28)
    [no timestamp]  at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)
    [no timestamp]  at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)
    [no timestamp]  at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)
    [no timestamp]  at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    [no timestamp]  at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)
    [no timestamp]  code: 50,
    [no timestamp]  details: {},
    [no timestamp]  reason: 'Shell Error',
    [no timestamp]  signal: null
    May 25 07:32:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 67499M@41MBps (emby.example.com)"}
    May 25 07:32:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 67910M@41MBps (emby.example.com)"}
    May 25 07:32:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 68326M@42MBps (emby.example.com)"}
    May 25 07:32:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 68735M@41MBps (emby..com)"}
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    May 25 07:32:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 69562M@41MBps (emby.example.com)"}
    May 25 07:33:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 69970M@41MBps (emby.example.com)"}
    May 25 07:33:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 70385M@42MBps (emby.example.com)"}
    May 25 07:33:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 70795M@41MBps (emby.example.com)"}
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    May 25 07:34:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 72453M@41MBps (emby.example.com)"}
    May 25 07:34:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 72867M@41MBps (emby.example.com)"}
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    May 25 07:34:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 73696M@42MBps (emby.example.com)"}
    May 25 07:34:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 74095M@40MBps (emby.example.com)"}
    May 25 07:34:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 74510M@41MBps (emby.example.com)"}
    May 25 07:35:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 74917M@41MBps (emby.example.com)"}
    May 25 07:35:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 75321M@40MBps (emby.example.com)"}
    May 25 07:35:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 75728M@41MBps (emby.example.com)"}
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    May 25 07:38:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 83112M@41MBps (emby.example.com)"}
    May 25 07:38:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 83527M@41MBps (emby.example.com)"}
    May 25 07:38:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 83940M@41MBps (emby.example.com)"}
    May 25 07:38:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 84353M@41MBps (emby.example.com)"}
    May 25 07:39:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 84763M@41MBps (emby.example.com)"}
    May 25 07:39:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 85180M@42MBps (emby.example.com)"}
    May 25 07:39:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 85585M@41MBps (emby.example.com)"}
    May 25 07:39:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 86005M@42MBps (emby.example.com)"}
    May 25 07:39:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 86416M@41MBps (emby.example.com)"}
    May 25 07:39:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 86833M@42MBps (emby.example.com)"}
    May 25 07:40:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 87242M@41MBps (emby.example.com)"}
    May 25 07:40:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 87662M@42MBps (emby.example.com)"}
    May 25 07:40:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 88056M@39MBps (emby.example.com)"}
    May 25 07:40:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 88466M@41MBps (emby.example.com)"}
    May 25 07:40:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 88876M@41MBps (emby.example.com)"}
    May 25 07:40:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 89289M@41MBps (emby.example.com)"}
    May 25 07:41:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 89692M@40MBps (emby.example.com)"}
    May 25 07:41:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 90101M@41MBps (emby.example.com)"}
    May 25 07:41:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 90518M@42MBps (emby.example.com)"}
    May 25 07:41:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 90931M@41MBps (emby.example.com)"}
    May 25 07:41:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 91341M@41MBps (emby.example.com)"}
    May 25 07:41:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 91749M@41MBps (emby.example.com)"}
    May 25 07:42:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 92143M@39MBps (emby.example.com)"}
    May 25 07:42:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 92556M@41MBps (emby.example.com)"}
    May 25 07:42:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 92968M@41MBps (emby.example.com)"}
    May 25 07:42:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 93382M@41MBps (emby.example.com)"}
    May 25 07:42:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 93792M@41MBps (emby.example.com)"}
    May 25 07:42:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 94198M@41MBps (emby.example.com)"}
    May 25 07:43:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 94617M@42MBps (emby.example.com)"}
    May 25 07:43:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 95029M@41MBps (emby.example.com)"}
    May 25 07:43:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 95434M@41MBps (emby.example.com)"}
    May 25 07:43:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 95846M@41MBps (emby.example.com)"}
    May 25 07:43:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 96256M@41MBps (emby.example.com)"}
    May 25 07:43:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 96658M@40MBps (emby.example.com)"}
    May 25 07:44:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 97074M@42MBps (emby.example.com)"}
    May 25 07:44:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 97483M@41MBps (emby.example.com)"}
    May 25 07:44:29 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 97892M@41MBps (emby.example.com)"}
    May 25 07:44:39 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 98308M@42MBps (emby.example.com)"}
    May 25 07:44:49 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 98711M@40MBps (emby.example.com)"}
    May 25 07:44:59 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 99131M@42MBps (emby.example.com)"}
    May 25 07:45:09 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 99530M@40MBps (emby.example.com)"}
    May 25 07:45:19 box:tasks update 2168: {"percent":45.444444444444436,"message":"Uploading backup 99927M@40MBps (emby.example.com)"}
    May 25 07:45:21 box:backuptask runBackupUpload: result - {"result":"Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument"}
    May 25 07:45:21 box:shell backup-snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471 tgz {"localRoot":"/home/yellowtent/appsdata/78974c13-af83-4056-b7ff-218dd7fcb471","layout":[{"localDir":"/mnt/volumes/6e6d77d1ac41447da93a95677f20c922/Emby","remoteDir":"data"}]} errored BoxError: backup-snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471 exited with code 50 signal null
    May 25 07:45:21 box:tasks setCompleted - 2168: {"result":null,"error":{"stack":"BoxError: Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"External Error","details":{},"message":"Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument"}}
    May 25 07:45:21 box:tasks update 2168: {"percent":100,"result":null,"error":{"stack":"BoxError: Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"External Error","details":{},"message":"Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument"}}
    May 25 07:45:21 box:taskworker Task took 13520.94 seconds
    [no timestamp]  Error uploading snapshot/app_78974c13-af83-4056-b7ff-218dd7fcb471.tar.gz.enc. Message: Part number must be an integer between 1 and 10000, inclusive HTTP Code: InvalidArgument
    [no timestamp]  }

  • 1 Votes
    5 Posts
    33 Views
    V

    Setup script hanged in the earlier cases.

  • 1 Votes
    2 Posts
    27 Views
    girishG

    @uwcrbc thanks for the report. There is indeed an issue with mandatory 2FA+local users.

  • Issue with Lengthy and Failing Updates

    Unsolved
    24
    1 Votes
    24 Posts
    301 Views
    archosA

    I've tried manual backups several times, but each time I end up with the same error. I would really appreciate any help or advice. Thank you very much for the information.

    May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying with concurrency of 110"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying files from 0-4"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying config.json"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying data/env"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying fsmetadata.json"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Copying postgresqldump"} May 25 08:12:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (1) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:12:30 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (2) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:12:50 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (3) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:13:10 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (4) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:13:31 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (5) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:13:51 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (6) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:14:11 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (7) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:14:31 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (8) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"} May 25 08:14:51 box:tasks update 10025: {"percent":6.555555555555555,"message":"Retrying (9) copy of postgresqldump. Error: InternalError: We encountered an internal error, please try again.: cause(EOF) 500"}
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • 1 Votes
    6 Posts
    77 Views
    M

    @girish perfect, thanks - appreciate it! I'm almost certain there could be ways to improve those queries, but it's always better to have a failsafe in place 😉

  • Backuptask crashes repeatedly

    7
    1 Votes
    7 Posts
    84 Views
    E

    I got a failed backup now on the other server I have running Cloudron. There it is a first time, but it still puzzles me that the logs don't give anything but this:

    InternalError: We encountered an internal error. Please retry the operation again later.

    It would be helpful to get more information. At least I can see here which app this happens in (Immich), but I still wouldn't know what to do about this.

  • 1 Votes
    2 Posts
    63 Views
    girishG

    @uwcrbc said in My App domain filter with unused domains / external domain:

    At the moment, filtering per domain shows the list of domains configured on the Cloudron server regardless whether there is an app using it or not.

    Right, this is how it works currently. The same is possible for All States / Groups as well. Just because there are no apps to list, the item does not get hidden. This can be confusing or not depending on user expectations.

    It also does not allow to filter for proxy app'ed "external" domains.

    In the common case, the proxy URL is an IP address and not a domain. In fact, the thing is a URL and not a domain (so we cannot put it in the filter).

  • 1 Votes
    2 Posts
    33 Views
    girishG

    @David-0 did you get this sorted out?

  • Frequent Backup errors

    Unsolved
    2
    0 Votes
    2 Posts
    21 Views
    girishG

    @mic-testing-123 We have replied from there asking for more info. (specifically the backup backend and the backup logs).

  • New login notification email - Turn off?

    1
    0 Votes
    1 Posts
    13 Views
    No one has replied
  • Error when uninstalling app

    Solved
    3
    1 Votes
    3 Posts
    32 Views
    M

    That fixed it, the home IP wasn't whitelisted. Thanks for your help

  • 1 Votes
    12 Posts
    122 Views
    P

    There it is !
    it worked! Created a Type A DNS record for my.poisonbrainbeats.com needs to point to my IP address [IPV4]
    DId the same for a Type AAAA DNS record for my.poisonbrainbeats.com that points to my IPV6 address.

  • 0 Votes
    17 Posts
    322 Views
    C

    Response from IWP: https://support.infinitewp.com/support/tickets/497259

    "I had a developer look into this issue, and he confirmed that our code was having trouble detecting the HTTP Loopback request.
    So, I kindly request you ignore the HTTP loopback status on your IWP admin panel."

  • Discourse Broken after latest update

    Solved
    4
    0 Votes
    4 Posts
    46 Views
    nebulonN

    Maybe it just took very long to start up, but glad it worked out in the end.

  • 1 Votes
    4 Posts
    74 Views
    J

    @girish That's very nice! I already have the paid version, so no problem for me, was just wondering 🙂

  • Disk Usage Stuck

    Unsolved
    10
    1 Votes
    10 Posts
    123 Views
    girishG

    @Recliner2042 ah fair, that's a bug then. Can you contact us at support@cloudron.io , so we can debug this further?

  • Searching emails by email address doesn't work :(

    Unsolved
    18
    1 Votes
    18 Posts
    153 Views
    girishG

    The fix is for solr showing the incorrect status. Let's re-test once the update is out.

  • GoDaddy: Access denied error

    Solved
    8
    0 Votes
    8 Posts
    459 Views
    girishG

    @christossioutis FWIW, we only have a couple of domains on GoDaddy and the API does work. But maybe we are on some legacy plan since those domains have been registered there for a long time.