cloudron-syslog.service Failed

[michaelpope]

Hey,

Just wanted to know if there was anything I can do. Worst case I can just restore from backups.

Had /home turn up in lost+found. Spent some time restoring it. Now though, cloudron-syslog will not start.

Here's the systemctl status I am geting:

* cloudron-syslog.service - Cloudron Syslog
     Loaded: loaded (/etc/systemd/system/cloudron-syslog.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Thu 2023-10-26 21:20:35 UTC; 1s ago
    Process: 43159 ExecStart=/home/yellowtent/box/syslog/service.js (code=exited, status=1/FAILURE)
   Main PID: 43159 (code=exited, status=1/FAILURE)

Oct 26 21:20:35 localhost systemd[1]: cloudron-syslog.service: Main process exited, code=exited, status=1/FAILURE
Oct 26 21:20:35 localhost systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Oct 26 21:20:35 localhost systemd[1]: cloudron-syslog.service: Scheduled restart job, restart counter is at 5.
Oct 26 21:20:35 localhost systemd[1]: Stopped Cloudron Syslog.
Oct 26 21:20:35 localhost systemd[1]: cloudron-syslog.service: Start request repeated too quickly.
Oct 26 21:20:35 localhost systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Oct 26 21:20:35 localhost systemd[1]: Failed to start Cloudron Syslog.

Just curious if anybody had some thoughts.

[robi]

disk full?

[michaelpope]

@robi Nah, it was only about 50% full.

[robi]

check if any other services are down from the UI

[michaelpope]

@robi I can't access the UI

[robi]

If a reboot doesn't bring it all back up, email support@ so they can take a look if it's recoverable.

[michaelpope]

@robi I'll consider doing this, but I haven't purchased support at this point (was going to on the sooner side, but hadn't yet), and so I think it would be poor form to ask them at this point. I may do it later though.

[michaelpope]

Another question... any easy way to figure out which version of Cloudron you had installed. I have figured out what the error is, and it might be resolved by a npm install... but it might not as well... so I figured I'd just get another Cloudron running and copy over some of the missing files.

[girish]

@michaelpope said in cloudron-syslog.service Failed:

Another question... any easy way to figure out which version of Cloudron you had installed

The file /home/yellowtent/box/VERSION has it.

[girish]

Can you check the output of journalctl -u cloudron-syslog ?

[michaelpope]

@girish Sure.

Oct 27 06:56:48 localhost systemd[1]: Dependency failed for Cloudron Syslog.
Oct 27 06:56:48 localhost systemd[1]: cloudron-syslog.service: Job cloudron-syslog.service/start failed with result 'dependency'.

Now, node_modules was missing from the yellowtent/box folder, so I just recently ran npm install, which should have reinstalled all of the node_modules inside of yellowtent/box.

journalctl on the other hand is returning:

Oct 27 06:34:46 localhost box.js[914671]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
Oct 27 06:34:46 localhost box.js[914671]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
Oct 27 06:34:46 localhost box.js[914671]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
Oct 27 06:34:46 localhost box.js[914671]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
Oct 27 06:34:46 localhost box.js[914671]:   code: 'MODULE_NOT_FOUND',
Oct 27 06:34:46 localhost box.js[914671]:   requireStack: [
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/database.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/addonconfigs.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/ldap.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/box.js'
Oct 27 06:34:46 localhost box.js[914671]:   ]
Oct 27 06:34:46 localhost box.js[914671]: }
Oct 27 06:34:46 localhost systemd[1]: box.service: Main process exited, code=exited, status=1/FAILURE
Oct 27 06:34:46 localhost systemd[1]: box.service: Failed with result 'exit-code'.
Oct 27 06:34:46 localhost systemd[1]: box.service: Scheduled restart job, restart counter is at 124907.
Oct 27 06:34:46 localhost systemd[1]: Stopped Cloudron Admin.
Oct 27 06:34:46 localhost systemd[1]: Started Cloudron Admin.
Oct 27 06:34:46 localhost box.js[914679]: node:internal/modules/cjs/loader:988
Oct 27 06:34:46 localhost box.js[914679]:   throw err;
Oct 27 06:34:46 localhost box.js[914679]:   ^
Oct 27 06:34:46 localhost box.js[914679]: Error: Cannot find module 'async'
Oct 27 06:34:46 localhost box.js[914679]: Require stack:
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/database.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/addonconfigs.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/ldap.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/box.js
Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._resolveFilename (node:internal/modules/cjs/loader:985:15)
Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:833:27)
Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19)
Oct 27 06:34:46 localhost box.js[914679]:     at require (node:internal/modules/cjs/helpers:103:18)
Oct 27 06:34:46 localhost box.js[914679]:     at Object.<anonymous> (/home/yellowtent/box/src/database.js:16:13)
Oct 27 06:34:46 localhost box.js[914679]:     at Module._compile (node:internal/modules/cjs/loader:1155:14)
Oct 27 06:34:46 localhost box.js[914679]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
lines 1-34...skipping...
-- Logs begin at Fri 2023-10-27 06:34:46 UTC, end at Fri 2023-10-27 06:59:03 UTC. --
Oct 27 06:34:46 localhost box.js[914671]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
Oct 27 06:34:46 localhost box.js[914671]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
Oct 27 06:34:46 localhost box.js[914671]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
Oct 27 06:34:46 localhost box.js[914671]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
Oct 27 06:34:46 localhost box.js[914671]:   code: 'MODULE_NOT_FOUND',
Oct 27 06:34:46 localhost box.js[914671]:   requireStack: [
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/database.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/addonconfigs.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/ldap.js',
Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/box.js'
Oct 27 06:34:46 localhost box.js[914671]:   ]
Oct 27 06:34:46 localhost box.js[914671]: }
Oct 27 06:34:46 localhost systemd[1]: box.service: Main process exited, code=exited, status=1/FAILURE
Oct 27 06:34:46 localhost systemd[1]: box.service: Failed with result 'exit-code'.
Oct 27 06:34:46 localhost systemd[1]: box.service: Scheduled restart job, restart counter is at 124907.
Oct 27 06:34:46 localhost systemd[1]: Stopped Cloudron Admin.
Oct 27 06:34:46 localhost systemd[1]: Started Cloudron Admin.
Oct 27 06:34:46 localhost box.js[914679]: node:internal/modules/cjs/loader:988
Oct 27 06:34:46 localhost box.js[914679]:   throw err;
Oct 27 06:34:46 localhost box.js[914679]:   ^
Oct 27 06:34:46 localhost box.js[914679]: Error: Cannot find module 'async'
Oct 27 06:34:46 localhost box.js[914679]: Require stack:
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/database.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/addonconfigs.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/ldap.js
Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/box.js
Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._resolveFilename (node:internal/modules/cjs/loader:985:15)
Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:833:27)
Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19)
Oct 27 06:34:46 localhost box.js[914679]:     at require (node:internal/modules/cjs/helpers:103:18)
Oct 27 06:34:46 localhost box.js[914679]:     at Object.<anonymous> (/home/yellowtent/box/src/database.js:16:13)
Oct 27 06:34:46 localhost box.js[914679]:     at Module._compile (node:internal/modules/cjs/loader:1155:14)
Oct 27 06:34:46 localhost box.js[914679]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
Oct 27 06:34:46 localhost box.js[914679]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
Oct 27 06:34:46 localhost box.js[914679]:   code: 'MODULE_NOT_FOUND',
Oct 27 06:34:46 localhost box.js[914679]:   requireStack: [
Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/database.js',
Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/addonconfigs.js',
Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/ldap.js',
Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/box.js'
Oct 27 06:34:46 localhost box.js[914679]:   ]
Oct 27 06:34:46 localhost box.js[914679]: }

When I go into node_moudles now, async is in there, so it's a bit surprising to me it is erroring out. Not quite sure why yet.

[girish]

This looks like something seriously wrong with /home/yellowtent/box (the cloudron source code). It's like npm install was never done or something. Might be best to reinstall from scratch (I know you have ben reporting various disk issues, maybe something got messed up).

[michaelpope]

@girish Thanks, I'll do this.

[michaelpope]

Hey all, reinstalled and then did a restore to fix things. Had a few trouble with restore, but was able to work them out. Also wrote a quick rsync command to take the emails from lost+found and restore them to their proper directories, so no emails lost :).