<![CDATA[Unable to upload PDF]]>Well, that's basically it.

I'm trying to upload a single PDF, but there's no message on the GUI. This is what the console log shows, but I'm clueless why this happens. Any thoughts?

Nov 16 16:33:29I, [2023-11-16T19:33:29.830783 #1] INFO -- : [4c36970a-06bc-4061-bd48-3e37fe400482] {"method":"POST","path":"/api/templates/4/documents","format":"json","controller":"Api::TemplatesDocumentsController","action":"create","status":500,"allocations":6659,"duration":8.23,"view":0.0,"db":0.47,"fwd":"186.10.142.40"}
Nov 16 16:33:29F, [2023-11-16T19:33:29.831410 #1] FATAL -- : [4c36970a-06bc-4061-bd48-3e37fe400482]
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] NoMethodError (undefined method `filter_map' for #<PDF::Reader::Stream:0x00007f277af5fea8 @hash={:N=>3, :Alternate=>:DeviceRGB, :Length=>2612, :Filter=>:FlateDecode}, @data="[REDACTED]", @udata=nil>):
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482]
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/build_annotations.rb:12:in `block in call'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/build_annotations.rb:10:in `each'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/build_annotations.rb:10:in `flat_map'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/build_annotations.rb:10:in `with_index'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/build_annotations.rb:10:in `call'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/create_attachments.rb:44:in `block in find_or_create_blobs'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/create_attachments.rb:40:in `map'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/create_attachments.rb:40:in `find_or_create_blobs'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/templates/create_attachments.rb:12:in `call'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] app/controllers/api/templates_documents_controller.rb:10:in `create'
Nov 16 16:33:29[4c36970a-06bc-4061-bd48-3e37fe400482] lib/api_path_consider_json_middleware.rb:15:in `call'
Nov 16 16:33:30I, [2023-11-16T19:33:30.053374 #1] INFO -- : [d2b8ba3b-29d3-45db-b1bb-d061cded4296] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":7.3,"view":3.85,"db":0.86,"fwd":"172.18.0.1"}
Nov 16 16:33:40I, [2023-11-16T19:33:40.057734 #1] INFO -- : [d4c379a2-2bc9-45f2-a403-7653c3ee3630] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":6.35,"view":2.45,"db":0.94,"fwd":"172.18.0.1"}
Nov 16 16:33:40I, [2023-11-16T19:33:40.115568 #1] INFO -- : [bc40b038-42e6-4baf-bdac-0683e10ad431] {"method":"POST","path":"/api/templates/4/documents","format":"json","controller":"Api::TemplatesDocumentsController","action":"create","status":500,"allocations":6658,"duration":10.09,"view":0.0,"db":0.51,"fwd":"186.10.142.40"}
Nov 16 16:33:40F, [2023-11-16T19:33:40.116590 #1] FATAL -- : [bc40b038-42e6-4baf-bdac-0683e10ad431]
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] NoMethodError (undefined method `filter_map' for #<PDF::Reader::Stream:0x00007f2779a9d858 @hash={:N=>3, :Alternate=>:DeviceRGB, :Length=>2612, :Filter=>:FlateDecode}, @data="[REDACTED]", @udata=nil>):
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431]
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/build_annotations.rb:12:in `block in call'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/build_annotations.rb:10:in `each'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/build_annotations.rb:10:in `flat_map'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/build_annotations.rb:10:in `with_index'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/build_annotations.rb:10:in `call'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/create_attachments.rb:44:in `block in find_or_create_blobs'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/create_attachments.rb:40:in `map'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/create_attachments.rb:40:in `find_or_create_blobs'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/templates/create_attachments.rb:12:in `call'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] app/controllers/api/templates_documents_controller.rb:10:in `create'
Nov 16 16:33:40[bc40b038-42e6-4baf-bdac-0683e10ad431] lib/api_path_consider_json_middleware.rb:15:in `call'
Nov 16 16:33:50I, [2023-11-16T19:33:50.075077 #1] INFO -- : [ae71e33e-ac64-41a5-a446-e385be88e70c] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":7.05,"view":4.07,"db":0.83,"fwd":"172.18.0.1"}
Nov 16 16:34:00I, [2023-11-16T19:34:00.074425 #1] INFO -- : [49bb0de5-f873-42ad-b883-965fd6b42ad6] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":7.42,"view":3.84,"db":0.88,"fwd":"172.18.0.1"}
Nov 16 16:34:10I, [2023-11-16T19:34:10.060006 #1] INFO -- : [f0832b67-5509-4a13-9592-e1d721a7f844] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":7.69,"view":5.44,"db":0.68,"fwd":"172.18.0.1"}
Nov 16 16:34:20I, [2023-11-16T19:34:20.069267 #1] INFO -- : [5256ac85-04c4-49e1-bee4-2919e9e6cd0e] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":13.13,"view":9.53,"db":0.81,"fwd":"172.18.0.1"}
Nov 16 16:34:30I, [2023-11-16T19:34:30.064574 #1] INFO -- : [8f962bf5-8842-4754-b6c7-45a6e8299a4a] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":7.15,"view":3.8,"db":1.41,"fwd":"172.18.0.1"}
Nov 16 16:34:40I, [2023-11-16T19:34:40.060929 #1] INFO -- : [7def1e61-295f-413e-b7f9-71120d8767b7] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":11.75,"view":4.84,"db":2.02,"fwd":"172.18.0.1"}
Nov 16 16:34:50I, [2023-11-16T19:34:50.085037 #1] INFO -- : [9f68b825-69a3-49aa-88bc-833f2051e3f9] {"method":"GET","path":"/","format":"html","controller":"DashboardController","action":"index","status":200,"allocations":1662,"duration":11.97,"view":4.04,"db":1.36,"fwd":"172.18.0.1"}
]]>https://forum.cloudron.io/topic/10446/unable-to-upload-pdfRSS for NodeFri, 15 May 2026 05:28:59 GMTThu, 16 Nov 2023 19:39:04 GMT60<![CDATA[Reply to Unable to upload PDF on Thu, 23 Nov 2023 16:31:01 GMT]]>@docuseal this is great, thanks!

]]>https://forum.cloudron.io/post/78033https://forum.cloudron.io/post/78033Thu, 23 Nov 2023 16:31:01 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 23 Nov 2023 16:30:11 GMT]]>@chetbaker @girish it has been fixed in the upstream repo

]]>https://forum.cloudron.io/post/78032https://forum.cloudron.io/post/78032Thu, 23 Nov 2023 16:30:11 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:47:43 GMT]]>Yes, please report it upstream with the pdf.

]]>https://forum.cloudron.io/post/77569https://forum.cloudron.io/post/77569Thu, 16 Nov 2023 20:47:43 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:29:46 GMT]]>@chetbaker that's more of a question for the upstream developers then or whatever you use to generate the PDFs that don't seem to be recognized as PDFs.

The upload of PDFs works just fine and is not related to Cloudron.

]]>https://forum.cloudron.io/post/77567https://forum.cloudron.io/post/77567Thu, 16 Nov 2023 20:29:46 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:17:35 GMT]]>still is not solved in strict sense, because I don't know why some PDFs works and some other don't.

]]>https://forum.cloudron.io/post/77566https://forum.cloudron.io/post/77566Thu, 16 Nov 2023 20:17:35 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:17:01 GMT]]>Cool, then you can mark this topic as a question & solved.

]]>https://forum.cloudron.io/post/77565https://forum.cloudron.io/post/77565Thu, 16 Nov 2023 20:17:01 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:15:15 GMT]]>it's a PDF. I just convert it to a couple of JPG pages and it worked

]]>https://forum.cloudron.io/post/77564https://forum.cloudron.io/post/77564Thu, 16 Nov 2023 20:15:15 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:03:30 GMT]]>Is it really a PDF? or a .zip of one?

Try the Sterling PDF tools to convert it and go from there.

]]>https://forum.cloudron.io/post/77563https://forum.cloudron.io/post/77563Thu, 16 Nov 2023 20:03:30 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:02:22 GMT]]>it seems it just happen with the PDF I need to be there and not with others!

]]>https://forum.cloudron.io/post/77562https://forum.cloudron.io/post/77562Thu, 16 Nov 2023 20:02:22 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 20:01:44 GMT]]>I just installed it on the demo server and it uploads a PDF just fine.

Try it there.

Otherwise a reinstall on your server might be a good idea.

]]>https://forum.cloudron.io/post/77561https://forum.cloudron.io/post/77561Thu, 16 Nov 2023 20:01:44 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 19:52:03 GMT]]>@robi 2035ab58-6e17-45b5-849b-02446b321e6a-CleanShot 2023-11-16 at 16.50.46.gif

]]>https://forum.cloudron.io/post/77560https://forum.cloudron.io/post/77560Thu, 16 Nov 2023 19:52:03 GMT<![CDATA[Reply to Unable to upload PDF on Thu, 16 Nov 2023 19:44:20 GMT]]>which action are you using? each is different..
how many have you tried?

]]>https://forum.cloudron.io/post/77558https://forum.cloudron.io/post/77558Thu, 16 Nov 2023 19:44:20 GMT