<![CDATA[Dolibarr default username and password not working]]>Hi,

After installing a Dolibarr instance, I can't connect with the admin username and password provided by default by Cloudron. Is there a step I'm missing?

Thanks for your help !

]]>https://forum.cloudron.io/topic/10637/dolibarr-default-username-and-password-not-workingRSS for NodeFri, 15 May 2026 07:34:03 GMTWed, 13 Dec 2023 10:07:34 GMT60<![CDATA[Reply to Dolibarr default username and password not working on Mon, 18 Dec 2023 08:49:32 GMT]]>@girish By following your procedure it works! I didn't know it was possible to change the memory allocation to the mysql database in the services. Sorry I didn't think of it. By doing so, the installation was much faster and worked first time. At least now I understand Cloudron's added value even better 🙂
Thanks for your time

]]>https://forum.cloudron.io/post/79563https://forum.cloudron.io/post/79563Mon, 18 Dec 2023 08:49:32 GMT<![CDATA[Reply to Dolibarr default username and password not working on Fri, 15 Dec 2023 14:31:47 GMT]]>I just tried on the demo cloudron and it works there as well. Since it says table is missing, I wonder if the db migration script didn't complete. @oricom What if you go to services -> mysql and give it more memory and then reinstall the app ? If you can reproduce this on the demo, that would also help.

]]>https://forum.cloudron.io/post/79454https://forum.cloudron.io/post/79454Fri, 15 Dec 2023 14:31:47 GMT<![CDATA[Reply to Dolibarr default username and password not working on Wed, 13 Dec 2023 18:22:03 GMT]]>I've just retried an installation by being more patient and waiting for all the steps. Here's the error:

===> Install step N°5 ... creating account (default is admin / changeme123) ...

PHP Fatal error: Uncaught Error: Call to a member function real_escape_string() on bool in /app/code/htdocs/core/db/mysqli.class.php:479\nStack trace:\n#0 /app/code/htdocs/core/extrafieldsinexport.inc.php(15): DoliDBMysqli->escape()\n#1 /app/code/htdocs/core/modules/modUser.class.php(276): include('...')\n#2 /app/code/htdocs/install/step5.php(178): modUser->__construct()\n#3 {main}\n thrown in /app/code/htdocs/core/db/mysqli.class.php on line 479

And then when I try to connect I get this message in the login page: "Table 'f55bf8393a27cf93.dolibarr_user' doesn't exist".

]]>https://forum.cloudron.io/post/79316https://forum.cloudron.io/post/79316Wed, 13 Dec 2023 18:22:03 GMT<![CDATA[Reply to Dolibarr default username and password not working on Wed, 13 Dec 2023 13:42:49 GMT]]>The healthcheck errors at least are to be expected while the app is only starting up. I doubt those are related to the actual problem, but can see all kind of potential time sensitive startup calls to pre-setup the application. Looks like the healthcheck is succeeding too early, before the app is actually ready.

]]>https://forum.cloudron.io/post/79295https://forum.cloudron.io/post/79295Wed, 13 Dec 2023 13:42:49 GMT<![CDATA[Reply to Dolibarr default username and password not working on Wed, 13 Dec 2023 13:22:43 GMT]]>After multiple uninstallations and reinstallations, it finally worked. Watching the logs, on several occasions I had the error: Healtheck error: Error: connect ECONNREFUSED followed by an IP. The application wouldn't launch.

I just tried restarting it several times, switching it to debug mode, restarting it and finally the following step appeared and I was able to connect: Install step N°5 ... creating account (default is admin / changeme123). All the other times, this step didn't appear.

So I can't quite figure out why this step didn't appear the other times, and whether the problem was mine or not. I'll do some more tests, thanks for your help.

]]>https://forum.cloudron.io/post/79293https://forum.cloudron.io/post/79293Wed, 13 Dec 2023 13:22:43 GMT<![CDATA[Reply to Dolibarr default username and password not working on Wed, 13 Dec 2023 11:49:39 GMT]]>Just did a fresh install of Dolibarr and the default admin credentials admin/changeme123 work fine here.
Do you see any other errors in the app logs?

]]>https://forum.cloudron.io/post/79280https://forum.cloudron.io/post/79280Wed, 13 Dec 2023 11:49:39 GMT