<![CDATA[Cloudron account seems not to be connected correctly]]>I have this issue now on at least 2 Cloudron instances that were working correctly for a long time.

Now, when I want to install a new app from the store, It asks me for the Cloudron login. When provided, this request results in a timeout. However when i check in the settings, I see the correctly linked account. Also on the Cloudron-console, everything looks correct. How can i fix that?

Thanks!

]]>https://forum.cloudron.io/topic/11195/cloudron-account-seems-not-to-be-connected-correctlyRSS for NodeThu, 16 Apr 2026 23:06:50 GMTWed, 28 Feb 2024 04:09:43 GMT60<![CDATA[Reply to Cloudron account seems not to be connected correctly on Tue, 19 Mar 2024 10:30:23 GMT]]>Hi, I just wanted to follow up on this. We found the relating issue in this case which resulted in several different problems. In that case, it was bug in a firmware update on a firewall and not related to Cloudron and can be marked as resolved. Thank you anyway for your help.

]]>https://forum.cloudron.io/post/85228https://forum.cloudron.io/post/85228Tue, 19 Mar 2024 10:30:23 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Tue, 12 Mar 2024 09:11:29 GMT]]>Wasn't the initial issue related to installing apps and not renewing certs? Maybe this is a different issue then.

]]>https://forum.cloudron.io/post/84876https://forum.cloudron.io/post/84876Tue, 12 Mar 2024 09:11:29 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Tue, 12 Mar 2024 08:54:01 GMT]]>I actually still have this issue. The instance is also not able to renew the certs, however on the vm DNS resolution seems to work correctly. There is a support ticket via Email open. Once I solve it, I can give a update here.

]]>https://forum.cloudron.io/post/84872https://forum.cloudron.io/post/84872Tue, 12 Mar 2024 08:54:01 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Wed, 28 Feb 2024 16:40:17 GMT]]>The issue was that Clouflare API was down, I think it is working again though by now. At least https://www.cloudflarestatus.com/ does not report the issue anymore. Does it work by now?

]]>https://forum.cloudron.io/post/84163https://forum.cloudron.io/post/84163Wed, 28 Feb 2024 16:40:17 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Wed, 28 Feb 2024 15:08:30 GMT]]>yes i do.. this is likely the same issue then..

]]>https://forum.cloudron.io/post/84153https://forum.cloudron.io/post/84153Wed, 28 Feb 2024 15:08:30 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Wed, 28 Feb 2024 10:31:21 GMT]]>We saw this yesterday when Cloudflare DNS was used on one of @BrutalBirdie 's instances. Are you using Cloudflare DNS?

]]>https://forum.cloudron.io/post/84132https://forum.cloudron.io/post/84132Wed, 28 Feb 2024 10:31:21 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Wed, 28 Feb 2024 08:48:35 GMT]]>None of those seem to be the issue...
Its the POST request to https://my.instance.com/api/v1/appstore/register_cloudron that results in a 424:

status "Failed Dependency"
message "Timeout of 30000ms exceeded"

]]>https://forum.cloudron.io/post/84127https://forum.cloudron.io/post/84127Wed, 28 Feb 2024 08:48:35 GMT<![CDATA[Reply to Cloudron account seems not to be connected correctly on Wed, 28 Feb 2024 06:40:29 GMT]]>Check: Browser? Adblocker? DNS-Filter?

]]>https://forum.cloudron.io/post/84121https://forum.cloudron.io/post/84121Wed, 28 Feb 2024 06:40:29 GMT