<![CDATA["Backup failed" email notification]]>Dear all,

is it possible to add to Cloudron email notification when "Backup failed"?

Backup is a mission-critical task, so it could be better to add also an email notification.

Thank's a lot

]]>https://forum.cloudron.io/topic/11648/backup-failed-email-notificationRSS for NodeFri, 11 Sep 2026 19:10:43 GMTWed, 01 May 2024 10:28:40 GMT60<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 13:10:59 GMT]]>"Thank's" is like....
image.png

]]>https://forum.cloudron.io/post/92041https://forum.cloudron.io/post/92041Tue, 30 Jul 2024 13:10:59 GMT<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 11:41:26 GMT]]>@nebulon Thank's

]]>https://forum.cloudron.io/post/92039https://forum.cloudron.io/post/92039Tue, 30 Jul 2024 11:41:26 GMT<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 11:21:31 GMT]]>Ah ok, this will most likely be fixed in Cloudron 8.0.3 which is already being slowly rolled out

]]>https://forum.cloudron.io/post/92036https://forum.cloudron.io/post/92036Tue, 30 Jul 2024 11:21:31 GMT<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 09:32:11 GMT]]>@nebulon No any errors, just stucked one entire day on upload at 0 MBps

alt text

Hetzner mounted with Cifs
Cloudron v7.7.2 (Ubuntu 22.04.2 LTS)

]]>https://forum.cloudron.io/post/92034https://forum.cloudron.io/post/92034Tue, 30 Jul 2024 09:32:11 GMT<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 08:35:06 GMT]]>What are the errors? Did it eventually succeed? Is this sshfs or cifs? Which Cloudron version are you on?

]]>https://forum.cloudron.io/post/92028https://forum.cloudron.io/post/92028Tue, 30 Jul 2024 08:35:06 GMT<![CDATA[Reply to "Backup failed" email notification on Tue, 30 Jul 2024 07:20:56 GMT]]>@girish hello, any news about this? Yesterday didn't noticed any issues, but today I saw two missed backups with Hetzner storage box mounted as storage...

]]>https://forum.cloudron.io/post/92012https://forum.cloudron.io/post/92012Tue, 30 Jul 2024 07:20:56 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 06 Jun 2024 21:25:42 GMT]]>@jagan sometimes I'm not able to remount by feature... need to reboot server(s)

]]>https://forum.cloudron.io/post/89526https://forum.cloudron.io/post/89526Thu, 06 Jun 2024 21:25:42 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 06 Jun 2024 14:34:46 GMT]]>@p44 said in "Backup failed" email notification:

Hetzner storage box mounted as backup is not persistent.

True that.
It is an easy fix though. I just remount it and run the backup again. Everything goes fine.

Question is: Can this be automated after x number of backup failures?

That is, if backup fails x number of times, check mounting status and if not mounted, remount and retry backup again?

Thanks!

]]>https://forum.cloudron.io/post/89522https://forum.cloudron.io/post/89522Thu, 06 Jun 2024 14:34:46 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 06 Jun 2024 11:52:14 GMT]]>@girish hello, any news about this point? I would like to be notified via email as soon as backup fails. Hetzner storage box mounted as backup is not persistent.

as @ekevu123 wrote, some app are mission critical

]]>https://forum.cloudron.io/post/89513https://forum.cloudron.io/post/89513Thu, 06 Jun 2024 11:52:14 GMT<![CDATA[Reply to "Backup failed" email notification on Fri, 03 May 2024 05:28:59 GMT]]>Yes, I know that failed backup notifications are already raised in the dashboard, but that requires me to go and look there. I have a mission-critical app that should update every day and I literally had the case that while I was on vacation, it failed one day. Nothing happened, it backed up the next day, but I simply didn't look into the dashboard that day like usually.

That's where the feature request is coming from.

]]>https://forum.cloudron.io/post/87873https://forum.cloudron.io/post/87873Fri, 03 May 2024 05:28:59 GMT<![CDATA[Reply to "Backup failed" email notification on Fri, 03 May 2024 00:26:57 GMT]]>@nebulon @girish I think that user choice would be best with Cloudron recommendation (3 failures in a row) being the default.

]]>https://forum.cloudron.io/post/87864https://forum.cloudron.io/post/87864Fri, 03 May 2024 00:26:57 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 16:49:44 GMT]]>Notifications for failed backups are raised in the dashboard already, we just wait for multiple failures in a row to send out emails as on experience usually backups work the second time around. But no doubt there is room to improve on that...

]]>https://forum.cloudron.io/post/87845https://forum.cloudron.io/post/87845Thu, 02 May 2024 16:49:44 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 14:39:17 GMT]]>I would also appreciate immediate notifications for any failed backups. Later, the feature could be expanded for other critical issues.

]]>https://forum.cloudron.io/post/87838https://forum.cloudron.io/post/87838Thu, 02 May 2024 14:39:17 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 14:15:13 GMT]]>I would appreciate immediate email notifications for failed backups, until then there's this: https://forum.cloudron.io/topic/11375/error-log-to-telegram-or-somewhere-else/3?_=1714659269756 😉

]]>https://forum.cloudron.io/post/87837https://forum.cloudron.io/post/87837Thu, 02 May 2024 14:15:13 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 14:03:41 GMT]]>@Neiluj there is only email notification for cert renewal failures and backup failures. All other notifications are raised in the dashboard.

]]>https://forum.cloudron.io/post/87834https://forum.cloudron.io/post/87834Thu, 02 May 2024 14:03:41 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 14:00:46 GMT]]>@p44 said in "Backup failed" email notification:

BTW could be useful to reduce value to 1 or let user chose.

+1

]]>https://forum.cloudron.io/post/87833https://forum.cloudron.io/post/87833Thu, 02 May 2024 14:00:46 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 13:51:32 GMT]]>Quick related question: is there a list of Cloudron email notifications and their triggers somewhere?

I know of the Events/Webhooks/API possibilities and I have heard of (potential/future) other email notifications, but I am not clear on what email notifications a Cloudron server generates at present times.

Also I suppose it only works so long as outbound email is properly setup on the related Cloudron server.
I suppose what I am asking is where can I find more information about Email notification related to a Cloudron Server?

I could not find any specific info about email notifications in Cloudron docs. Hopefully I have not missed something otherwise apologies in advance.

]]>https://forum.cloudron.io/post/87830https://forum.cloudron.io/post/87830Thu, 02 May 2024 13:51:32 GMT<![CDATA[Reply to "Backup failed" email notification on Thu, 02 May 2024 12:46:06 GMT]]>@girish I didn't know 🙂

Three missed backups it could mean 1,5 day without any backup in case of two backup/day policy. BTW could be useful to reduce value to 1 or let user chose.

In any case, many thank's for your anwser @girish 🙂

]]>https://forum.cloudron.io/post/87822https://forum.cloudron.io/post/87822Thu, 02 May 2024 12:46:06 GMT<![CDATA[Reply to "Backup failed" email notification on Wed, 01 May 2024 17:19:20 GMT]]>@p44 it's there. it only gets triggered if 3 backups fail in a row. But yeah, we can improve this.

]]>https://forum.cloudron.io/post/87767https://forum.cloudron.io/post/87767Wed, 01 May 2024 17:19:20 GMT