<![CDATA[how to fix compatibility issue after cloudron update with guacamole]]>Issue with compatibility of guacamole updated version.

let me explain you well, i have a ubuntu server install where i setup cloudron. 2 days ago i am facing an issue with guacamole server whene i have intall all desktop server and i see this error on my rdp
The connection has been closed because the server is taking too long to respond. This is usually caused by network problems, such as a spotty wireless signal, or slow network speeds. Please check your network connection and try again or contact your system administrator.

i checked cloud Ron app where i see a notification about update cloudron and reboot.
i update cloudron and reboot after 3 minutes work i am again facing same issue .

i think the issue is with compatibility of guacamole server due to update .

can you help me to sort out the problem

]]>https://forum.cloudron.io/topic/11796/how-to-fix-compatibility-issue-after-cloudron-update-with-guacamoleRSS for NodeWed, 10 Jun 2026 12:31:58 GMTFri, 24 May 2024 05:00:31 GMT60<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Tue, 28 May 2024 07:33:38 GMT]]>@aqeelzakir1 said in how to fix compatibility issue after cloudron update with guacamole:

i will send you log, this is old log when i was try to update the app again, still in progress

Did this finish? There is only some guacd error in the logs saying User is not responding. I am not sure what that means.

]]>https://forum.cloudron.io/post/89103https://forum.cloudron.io/post/89103Tue, 28 May 2024 07:33:38 GMT<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Mon, 27 May 2024 17:56:17 GMT]]>can you find out the issue from docker log ?
image.png

]]>https://forum.cloudron.io/post/89090https://forum.cloudron.io/post/89090Mon, 27 May 2024 17:56:17 GMT<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Mon, 27 May 2024 17:05:51 GMT]]>image.png

  • i will send you log, this is old log when i was try to update the app again, still in progress
]]>https://forum.cloudron.io/post/89088https://forum.cloudron.io/post/89088Mon, 27 May 2024 17:05:51 GMT<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Mon, 27 May 2024 16:42:44 GMT]]>@aqeelzakir1 we need the app logs - https://docs.cloudron.io/apps/#log-viewer

]]>https://forum.cloudron.io/post/89085https://forum.cloudron.io/post/89085Mon, 27 May 2024 16:42:44 GMT<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Mon, 27 May 2024 16:35:32 GMT]]>image.png

  • this is the log of cloudron, can you find the error
]]>https://forum.cloudron.io/post/89083https://forum.cloudron.io/post/89083Mon, 27 May 2024 16:35:32 GMT<![CDATA[Reply to how to fix compatibility issue after cloudron update with guacamole on Fri, 24 May 2024 07:27:13 GMT]]>I guess the error message you have pasted is from the RDP ? In the Cloudron dashboard, is guacamole running? If it's running, can you check the logs for any errors? Nothing has changed in the Cloudron 7.7. to affect guacamole.

]]>https://forum.cloudron.io/post/88954https://forum.cloudron.io/post/88954Fri, 24 May 2024 07:27:13 GMT