/app/pkg/start.sh

Thank you very much. I followed this guide, then adjusted the plugins to the corresponding versions and copied the appropriate package.json. The issue has been resolved

NodeBB App Version: 4.4.5 (latest from Cloudron App Store)
Node.js: v22.14.0
Scenario: Restored NodeBB backup from another working Cloudron server ( NodeBB 3.12.3 )

Root Cause
The backup contains package.json with dependency versions that are incompatible with NodeBB 4.4.5:

ESLint Conflict:

@stylistic/eslint-plugin-js@4.4.0 requires eslint>=9.0.0
eslint-config-airbnb-base@15.0.0 requires eslint^7.32.0 || ^8.2.0

Plugin Conflict:

nodebb-plugin-extended-markdown@2.0.1 requires nodebb-plugin-markdown@^12.0.2
But package.json has nodebb-plugin-markdown@13.2.1

The Cloudron Override Problem
Even when I manually fix package.json in Recovery Mode, Cloudron automatically overwrites it during startup with the message:
=> Bringing package.json up to speed

1. Updating package.json file with defaults... OK
   This creates an infinite restart loop:

App starts → Cloudron overwrites package.json → npm install fails → App crashes → Restart → Repeat

Error Logs
npm error ERESOLVE could not resolve
npm error While resolving: nodebb-plugin-extended-markdown@2.0.1
npm error Found: nodebb-plugin-markdown@13.2.1
npm error Could not resolve dependency:
npm error peer nodebb-plugin-markdown@"^12.0.2" from nodebb-plugin-extended-markdown@2.0.1
What I've Tried

1. Recovery Mode Fix (Temporary Success)

Successfully fixed package.json by removing conflicting dependencies
NodeBB started perfectly in Recovery Mode
Problem: Changes lost when exiting Recovery Mode due to Cloudron override

Can I get a full record of the WARN and ERR messages? From what I can see in the image above, both the emoji-android plugin and reactions plugin have already been updated so that they request the correct version as a peer dependency.

I suggest something like this:

• Take a backup
• Clone the forum - https://docs.cloudron.io/backups/#clone-app
• Experiment with the clone to figure out what the issue is wrt deps. If this is getting too complex, I simply recommend not using those plugins.

At the end of the day, plugins is "code" just dropped into the main code codebase and anything can happen. It's not some simple configuration . For this forum which is nodebb, we barely use any plugins to prevent breakage.

1. How do I file ticket for this issue?
2. How/what do I monitor to know when this issue is resolved (such that I can reenable Auto-Update again)?

The main problem is, that the terminal stops working when nodebb crashes.

Right, so you need to use the recovery mode for this - https://docs.cloudron.io/apps/#recovery-mode . Put app in recovery mode and then if you run /app/pkg/start.sh it will set up the run time directories. After that, you can run nodebb cli and disable plugins.

(cc @girish , please put above in docs)

See https://docs.cloudron.io/apps/nodebb/#disabling-plugins how to do this. Otherwise restore the app and only update once those plugins have a new fixed release.

Had to downgrade to NodeBB package version 2.13.4 to resolve the error and get the application back up and running.

Funny thing is, if I "upgrade" only to package version 2.14.0, I get only "WARN" logs about not being able to resolve the nodebb-plugin-emoji plugins, and the application will eventually get up and run. But if I take one more step to upgrade to 2.14.1, then the "ERR!" logs come back and the application will be stuck "not responding" again. Downgrading from 2.14.1 back to 2.14.0 did not help -- I get the same "ERR!" logs as mentioned above and the application remains "not responding." I have to downgrade back to 2.13.4 to get out of this hole.

For now, I will disable auto-update and hope that smarter people figure this out and put out a revised NodeBB 2.14.x package that won't have the same or similar issue. (Not really sure how this works ... if 2.14.0 and 2.14.1 really have issues, I'm hoping they will be removed such that auto-update will skip over them and move on to a working update when one becomes available.)

root@630e742c-440d-409a-97ef-45a5161aa337:/app/code# cd /app/code
root@630e742c-440d-409a-97ef-45a5161aa337:/app/code# ./nodebb reset -p nodebb-plugin-markdown
Warning: Failed to detect linux-musl, fallback to linux-gnu: The "offset" argument must be of type number. Received an instance of Object
2025-01-30T18:38:12.386Z [undefined/19] - error: uncaughtException: ENOENT: no such file or directory, mkdir 'logs'
Error: ENOENT: no such file or directory, mkdir 'logs'
    at Object.mkdirSync (node:fs:1398:3)
    at File._createLogDirIfNotExist (/app/code/node_modules/winston/lib/winston/transports/file.js:759:10)
    at new File (/app/code/node_modules/winston/lib/winston/transports/file.js:94:28)
    at Object.<anonymous> (/app/code/install/web.js:45:3)
    at Module._compile (node:internal/modules/cjs/loader:1256:14)
    at Module._extensions..js (node:internal/modules/cjs/loader:1310:10)
    at Module.load (node:internal/modules/cjs/loader:1119:32)
    at Module._load (node:internal/modules/cjs/loader:960:12)
    at Module.require (node:internal/modules/cjs/loader:1143:19)
    at require (node:internal/modules/cjs/helpers:119:18) {"date":"Thu Jan 30 2025 18:38:12 GMT+0000 (Coordinated Universal Time)","error":{"code":"ENOENT","errno":-2,"path":"logs","syscall":"mkdir"},"exception":true,"os":{"loadavg":[0.46,0.81,0.94],"uptime":44782.76},"process":{"argv":["/usr/local/node-18.18.0/bin/node","/app/code/nodebb","reset","-p","nodebb-plugin-markdown"],"cwd":"/app/code","execPath":"/usr/local/node-18.18.0/bin/node","gid":0,"memoryUsage":{"arrayBuffers":327376,"external":2265472,"heapTotal":30515200,"heapUsed":23418856,"rss":79994880},"pid":19,"uid":0,"version":"v18.18.0"},"stack":"Error: ENOENT: no such file or directory, mkdir 'logs'\n    at Object.mkdirSync (node:fs:1398:3)\n    at File._createLogDirIfNotExist (/app/code/node_modules/winston/lib/winston/transports/file.js:759:10)\n    at new File (/app/code/node_modules/winston/lib/winston/transports/file.js:94:28)\n    at Object.<anonymous> (/app/code/install/web.js:45:3)\n    at Module._compile (node:internal/modules/cjs/loader:1256:14)\n    at Module._extensions..js (node:internal/modules/cjs/loader:1310:10)\n    at Module.load (node:internal/modules/cjs/loader:1119:32)\n    at Module._load (node:internal/modules/cjs/loader:960:12)\n    at Module.require (node:internal/modules/cjs/loader:1143:19)\n    at require (node:internal/modules/cjs/helpers:119:18)","trace":[{"column":3,"file":"node:fs","function":"Object.mkdirSync","line":1398,"method":"mkdirSync","native":false},{"column":10,"file":"/app/code/node_modules/winston/lib/winston/transports/file.js","function":"File._createLogDirIfNotExist","line":759,"method":"_createLogDirIfNotExist","native":false},{"column":28,"file":"/app/code/node_modules/winston/lib/winston/transports/file.js","function":"new File","line":94,"method":null,"native":false},{"column":3,"file":"/app/code/install/web.js","function":null,"line":45,"method":null,"native":false},{"column":14,"file":"node:internal/modules/cjs/loader","function":"Module._compile","line":1256,"method":"_compile","native":false},{"column":10,"file":"node:internal/modules/cjs/loader","function":"Module._extensions..js","line":1310,"method":".js","native":false},{"column":32,"file":"node:internal/modules/cjs/loader","function":"Module.load","line":1119,"method":"load","native":false},{"column":12,"file":"node:internal/modules/cjs/loader","function":"Module._load","line":960,"method":"_load","native":false},{"column":19,"file":"node:internal/modules/cjs/loader","function":"Module.require","line":1143,"method":"require","native":false},{"column":18,"file":"node:internal/modules/cjs/helpers","function":"require","line":119,"method":null,"native":false}]}

It seems nodebb-plugin-markdown is causing some problem. Can you try disabling it ? https://docs.cloudron.io/apps/nodebb/#disabling-plugins . You might have to revert the app to a working state or put the app in recovery mode.

I tried disabling the plugin, but I cannot type in the terminal. It looks like the application is frozen. I also tried enabling recovery mode, but the problem was not resolved.