<![CDATA[PDF to Word don't work sudo issue]]>Hello developers,

I encountered several errors while trying to convert a PDF to DOCX using the following command on the log.

soffice --headless --nologo --infilter=writer_pdf_import --convert-to docx --outdir /tmp/output_8499419009593593499 /tmp/input_6190689326235252714.pdf
The errors included:

javaldx failed!
Warning: failed to read path from javaldx
dconf-CRITICAL **: unable to create directory '/root/.cache/dconf': Permission denied. dconf will not work properly.
Fontconfig error: No writable cache directories

If im running the command from the terminal with the sudo, that work !

sudo soffice --headless --nologo --infilter=writer_pdf_import --convert-to docx --outdir /tmp/output_8499419009593593499 /tmp/input_6190689326235252714.pdf
It seems that the errors were related to permissions. Using sudo allowed the command to execute successfully. However, it would be great if these permission issues could be addressed so that the command can run without requiring sudo.

]]>https://forum.cloudron.io/topic/13538/pdf-to-word-don-t-work-sudo-issueRSS for NodeMon, 12 Oct 2026 18:59:31 GMTWed, 26 Mar 2025 15:24:51 GMT60<![CDATA[Reply to PDF to Word don't work sudo issue on Thu, 27 Mar 2025 10:00:29 GMT]]>Thank you
Works for me !

]]>https://forum.cloudron.io/post/104499https://forum.cloudron.io/post/104499Thu, 27 Mar 2025 10:00:29 GMT<![CDATA[Reply to PDF to Word don't work sudo issue on Thu, 27 Mar 2025 09:38:20 GMT]]>Setting the correct HOME value fixed the issue. New package is out.

Apparently supervisor does not set HOME automatically, which was the root cause.

]]>https://forum.cloudron.io/post/104497https://forum.cloudron.io/post/104497Thu, 27 Mar 2025 09:38:20 GMT<![CDATA[Reply to PDF to Word don't work sudo issue on Thu, 27 Mar 2025 08:16:54 GMT]]>Not sure what a none customer user would be in that context. But from a quick glance it seems instead of running soffice as root to solve this, we should see how to configure the required temporary or cache directories correctly.

]]>https://forum.cloudron.io/post/104485https://forum.cloudron.io/post/104485Thu, 27 Mar 2025 08:16:54 GMT<![CDATA[Reply to PDF to Word don't work sudo issue on Thu, 27 Mar 2025 06:59:42 GMT]]>Hello
If I understand correctly, the issue was resolved by changing the custom user to none on the Docker image. Please Cloudron teams can you make the necessary adjustments to the image package?

]]>https://forum.cloudron.io/post/104484https://forum.cloudron.io/post/104484Thu, 27 Mar 2025 06:59:42 GMT<![CDATA[Reply to PDF to Word don't work sudo issue on Wed, 26 Mar 2025 22:34:52 GMT]]>FYI to Cloudron guys, Users that have reported this issue often say its some permission issue
https://github.com/Stirling-Tools/Stirling-PDF/issues/2928

]]>https://forum.cloudron.io/post/104474https://forum.cloudron.io/post/104474Wed, 26 Mar 2025 22:34:52 GMT