<![CDATA[Unable to Login or Create an Account on Cloudron.io]]>I was able to successfully install Cloudron-on-Ubuntu, and then after a range of 'A' & 'AAAA' Record issues I was able to setup a Cloudron Admin account.

Currently I am logged in as that $USER. However I went to the App Store and note that I need another Login to access this, so I created a new login using my Registered_Email and a different Password. However when I returned to:

https://my.cloudron.copypastehell.com/#/appstore

I note it says: Login to Cloudron.io

However that new User will not work, and I keep getting an incorrect password error, yet there is nowhere to reset the password.

Am I doing something wrong?

For info, I am using a Gmail address using the Firefox Browser.

This is vexing as I cannot install any apps until I get the correct access.

Login to Cloudron.io screenshot attached.Screenshot From 2025-04-04 15-35-22.png

]]>https://forum.cloudron.io/topic/13606/unable-to-login-or-create-an-account-on-cloudron.ioRSS for NodeTue, 10 Mar 2026 19:05:46 GMTFri, 04 Apr 2025 02:40:03 GMT60<![CDATA[Reply to Unable to Login or Create an Account on Cloudron.io on Wed, 09 Apr 2025 06:41:23 GMT]]>Due diligence is as easy as checking out https://www.cloudron.io/pricing.html. Most services online make it that easy. The ones that don't, I just skip.

By the way, by leaving Cloudron that must mean you've opted to use something else. I am curious what you've found, or had, that makes it worth not using Cloudron.

]]>https://forum.cloudron.io/post/105400https://forum.cloudron.io/post/105400Wed, 09 Apr 2025 06:41:23 GMT<![CDATA[Reply to Unable to Login or Create an Account on Cloudron.io on Mon, 07 Apr 2025 07:59:45 GMT]]>OK I managed to work it out however I must state that this process is not clearly laid out, well not that I could see. I signed up to Hostinger, then installed Cloudron-on-Ubuntu and then discovered that I needed to create these 2 accounts. Then discovered that on the free tier I can only install 2 apps before requiring a subscription for more.

If I knew this previously I might not have chosen Cloudron, and obviously I did not perform sufficient due diligence for the service so I'll lump this for now.

]]>https://forum.cloudron.io/post/105271https://forum.cloudron.io/post/105271Mon, 07 Apr 2025 07:59:45 GMT<![CDATA[Reply to Unable to Login or Create an Account on Cloudron.io on Fri, 04 Apr 2025 10:51:47 GMT]]>There are two accounts, one is the owner account you setup on your server itself. And then there is the cloudron.io account which gives access to the app library and subscription management.

Can you try to login at https://console.cloudron.io or setup an account there? Once that works, you can use those crededentials within the form you posted in the screenshot.

]]>https://forum.cloudron.io/post/105155https://forum.cloudron.io/post/105155Fri, 04 Apr 2025 10:51:47 GMT