<![CDATA[Office document loading failed]]>

<![CDATA[Office document loading failed]]>NextCloud Office won't load documents anymore. Worked fine for months. Office admin setting page says in green box:

Collabora Online server is reachable. Collabora Online Development Edition 25.04.4.2 a8848448cc.

WOPI is: 172.18.0.0/16 as per documentation

Throwing error:
Document loading failed
Failed to establish socket connection or socket connection closed unexpectedly.

Tried updating, restarting NC and Collabora, restored to earlier backups, renewed the certificates, cleared browser cookies, uninstalled and reinstalled Collabora and reconfigured it in NC, made sure the secret from Collabora matches the one in NextCloud. I don't know what else I can do and we need this software for our whole company.

]]>https://forum.cloudron.io/topic/14199/office-document-loading-failedRSS for NodeSat, 11 Apr 2026 04:36:21 GMTFri, 15 Aug 2025 13:16:28 GMT60<![CDATA[Reply to Office document loading failed on Fri, 15 Aug 2025 16:58:44 GMT]]>I have no idea why but it just started working again. I did upgrade the storage on our server as well. It would be nice to know what broke it and what fixed it, but at least it's working now.

]]>https://forum.cloudron.io/post/111637https://forum.cloudron.io/post/111637Fri, 15 Aug 2025 16:58:44 GMT