<![CDATA[Hot take on upgrading and licensing]]>Hi @girish et al,

I have belatedly signed up for the Business License and getting confused setting up my servers.

I normally install base Ubuntu and run ./cloudron-setup, however when I login to my Cloudron.io account it appears that the 'upgrade' button for its license wants me to sign up to yet another Business License.

Perhaps my neurodiverse brain is too diverse to comprehend this but I expected to just assign my existing license.

Cloudron-io-Account-10-18-2025_02_41_PM.png

I am reinstalling my bare metal server, and will run the suggested ./cloudron-setup --setup-token <licensekey>. Hopefully, this will result in the server being added to the existing license.

Cloudron-io-Account-10-18-2025_02_40_PM.png

Should I have logged-in first and then pressed the blue button in the top right instead?

Cloudron-io-Account-10-18-2025_02_38_PM (1).png

]]>https://forum.cloudron.io/topic/14424/hot-take-on-upgrading-and-licensingRSS for NodeTue, 14 Jul 2026 16:34:25 GMTSat, 18 Oct 2025 13:40:55 GMT60<![CDATA[Reply to Hot take on upgrading and licensing on Fri, 24 Oct 2025 14:33:21 GMT]]>Thanks guys 🙂

]]>https://forum.cloudron.io/post/114403https://forum.cloudron.io/post/114403Fri, 24 Oct 2025 14:33:21 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Mon, 20 Oct 2025 14:01:32 GMT]]>We have purged that one now and refunded the remaining time on that one.

]]>https://forum.cloudron.io/post/114120https://forum.cloudron.io/post/114120Mon, 20 Oct 2025 14:01:32 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Mon, 20 Oct 2025 13:05:01 GMT]]>Thank you, @joseph. I appreciate that and happy to play guineapig if it helps 🙂

Thanks for attaching my license. How can we let the old annual license expire now?

]]>https://forum.cloudron.io/post/114115https://forum.cloudron.io/post/114115Mon, 20 Oct 2025 13:05:01 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Mon, 20 Oct 2025 07:43:54 GMT]]>@3246 said in Hot take on upgrading and licensing:

What's the correct way to provision a new, additional server and attach it to the business license?

This process is manual. You have to write to support@cloudron.io with the Cloudron ID and we attach the new server to the existing business license.

I have put in a note to dev team to put a note in the UI somewhere about this to save future users the trouble.

]]>https://forum.cloudron.io/post/114079https://forum.cloudron.io/post/114079Mon, 20 Oct 2025 07:43:54 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sun, 19 Oct 2025 12:23:25 GMT]]>What the hot take here, exactly? Sure sounds frustrating for you but I don't see any controversial-type statements, opinions or declarations in the post. I mean, that's what "hot take" means - a controversial and often unpopular opinion or viewpoint.

]]>https://forum.cloudron.io/post/114040https://forum.cloudron.io/post/114040Sun, 19 Oct 2025 12:23:25 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 19:27:36 GMT]]>@3246 email support, they have to do it in the backend.

]]>https://forum.cloudron.io/post/114034https://forum.cloudron.io/post/114034Sat, 18 Oct 2025 19:27:36 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 17:15:44 GMT]]>@joseph said in Hot take on upgrading and licensing:

@3246 did I get this right? you set up a subscription first at cloudron.io with name A. But later, you installed a new server with name B. Now, if you had set up the new server with the same name A, there is logic to attach any license automatically. But since the new server name is different, it is just put on the free plan.

Sorry, what? My brain just tied itself in a knot 🙂

I created a new server A, logged in and upgraded from free to paid business license.

Then I set up a new server, installed Cloudron, logged in to .io and have no idea how to add the license I have to that new server. The business license covers three servers, so I want to attach it to two more servers.

What I did afterwards, was to reinstall the server and run cloudron-setup --setup-token <token>. However, it reinstalled Cloudron with the free license.

What's the correct way to provision a new, additional server and attach it to the business license?

]]>https://forum.cloudron.io/post/114032https://forum.cloudron.io/post/114032Sat, 18 Oct 2025 17:15:44 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 16:23:10 GMT]]>Sorry, to also explain what you should have done: Once you created a subscription, there is a cloudron-setup line in the cloudron.io UI - cloudron-setup --setup-token blah . If you run the setup script this way, the domain name can be anything. But, if you run the script without the setup token, then the domain name has to match. The App Store has no way of associating which server is which otherwise.

]]>https://forum.cloudron.io/post/114029https://forum.cloudron.io/post/114029Sat, 18 Oct 2025 16:23:10 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 16:21:36 GMT]]>@3246 did I get this right? you set up a subscription first at cloudron.io with name A. But later, you installed a new server with name B. Now, if you had set up the new server with the same name A, there is logic to attach any license automatically. But since the new server name is different, it is just put on the free plan.

Is it an option to change the dashboard domain of your new server as B? If so, you can do something like this:

  • Delete the free server on cloudron.io
  • Now on your Cloudron, you have to change the dashboard domain to A
  • Then go to App Store view. It would have logged you out since you deleted the subscription in the first step. Relogin. It will get the license.

If it's not an option , then you have to write to us on support@cloudron.io , we have to switch the license here.

]]>https://forum.cloudron.io/post/114028https://forum.cloudron.io/post/114028Sat, 18 Oct 2025 16:21:36 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 15:30:37 GMT]]>Thanks @joseph, the domains are different: <servername>.bebraver.net if that makes sense?

]]>https://forum.cloudron.io/post/114027https://forum.cloudron.io/post/114027Sat, 18 Oct 2025 15:30:37 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 15:21:22 GMT]]>@3246 is the issue that the license is not getting attached to your server? If you have multiple servers with the same domain name , it can get confused . Can you send me the Cloudron Id on support@cloudron.io and I can take a look right away.

]]>https://forum.cloudron.io/post/114026https://forum.cloudron.io/post/114026Sat, 18 Oct 2025 15:21:22 GMT<![CDATA[Reply to Hot take on upgrading and licensing on Sat, 18 Oct 2025 14:24:36 GMT]]>Fun fact, it just set up a free license again o.O

I can't see an option to add this new cloudron to my existing license. Why is this so hard!

]]>https://forum.cloudron.io/post/114023https://forum.cloudron.io/post/114023Sat, 18 Oct 2025 14:24:36 GMT