<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Error: Domain nameservers are not set to NameCheap]]></title><description><![CDATA[<p dir="auto">(Sub-)Domain setup error:</p>
<pre><code>Domain nameservers are not set to NameCheap
</code></pre>
<p dir="auto">Where can i check which values are being compared with, by Cloudron, for the nameservers belonging to NameCheap?</p>
<p dir="auto">My initial suspicion is that only the default Nameservers of NameCheap might be used for checking, and not the additional options like FreeDNS (which i'm using) [See: <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/532/51/how-does-freedns-work/" target="_blank" rel="noopener noreferrer nofollow ugc">NameCheap FreeDNS</a>]</p>
]]></description><link>https://forum.cloudron.io/topic/14602/error-domain-nameservers-are-not-set-to-namecheap</link><generator>RSS for Node</generator><lastBuildDate>Fri, 09 Oct 2026 01:46:27 GMT</lastBuildDate><atom:link href="https://forum.cloudron.io/topic/14602.rss" rel="self" type="application/rss+xml"/><pubDate>Mon, 24 Nov 2025 05:33:46 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 10:04:23 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/james" aria-label="Profile: james">@<bdi>james</bdi></a> said in <a href="/post/115878">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">This could be a bug. Can you try to cancel the change location task and create it again?</p>
</blockquote>
<p dir="auto">Done!<br />
Sorry, my first time with this sort of Subdomain delegations.</p>
<p dir="auto">In the Retry Task, I had to change the location to the newly added, 'subdomain as root' option.</p>
<p dir="auto">Thanks again!</p>
]]></description><link>https://forum.cloudron.io/post/115882</link><guid isPermaLink="true">https://forum.cloudron.io/post/115882</guid><dc:creator><![CDATA[shrey]]></dc:creator><pubDate>Mon, 24 Nov 2025 10:04:23 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 10:15:12 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/shrey" aria-label="Profile: shrey">@<bdi>shrey</bdi></a> said in <a href="/post/115882">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">Sorry, my first time with this sort of Subdomain delegations.</p>
</blockquote>
<p dir="auto">Subdomain delegation can be very, very tricky.<br />
Not all DNS providers even support this.<br />
I know that DigitalOcean is very straight forward with adding a subdomain as full Domain and works well.<br />
But for example Cloudflare or Hetzner do not even allow adding e.g. <code>subdomain.DOMAIN.TLD</code> as a DNS entry.</p>
]]></description><link>https://forum.cloudron.io/post/115884</link><guid isPermaLink="true">https://forum.cloudron.io/post/115884</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 24 Nov 2025 10:15:12 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 10:04:23 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/james" aria-label="Profile: james">@<bdi>james</bdi></a> said in <a href="/post/115878">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">This could be a bug. Can you try to cancel the change location task and create it again?</p>
</blockquote>
<p dir="auto">Done!<br />
Sorry, my first time with this sort of Subdomain delegations.</p>
<p dir="auto">In the Retry Task, I had to change the location to the newly added, 'subdomain as root' option.</p>
<p dir="auto">Thanks again!</p>
]]></description><link>https://forum.cloudron.io/post/115882</link><guid isPermaLink="true">https://forum.cloudron.io/post/115882</guid><dc:creator><![CDATA[shrey]]></dc:creator><pubDate>Mon, 24 Nov 2025 10:04:23 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 10:02:52 GMT]]></title><description><![CDATA[<p dir="auto">Hello <a class="plugin-mentions-user plugin-mentions-a" href="/user/shrey" aria-label="Profile: shrey">@<bdi>shrey</bdi></a><br />
Can you please try the following approach:</p>
<p dir="auto">In your Cloudron Dashboard, go to the <code>https://my.DOMAIN.TLD/#/services</code> and restart the <code>unbound</code> service.<br />
After that is done, click <code>Retry location change task</code> again.</p>
<p dir="auto">If this does not resolve it, please connect to your server with <code>ssh</code> and run <code>cloudron-support --troubleshoot</code> and after that <code>Retry location change task</code> again.</p>
]]></description><link>https://forum.cloudron.io/post/115881</link><guid isPermaLink="true">https://forum.cloudron.io/post/115881</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 24 Nov 2025 10:02:52 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 09:42:00 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/james" aria-label="Profile: james">@<bdi>james</bdi></a> said in <a href="/post/115878">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">This could be a bug. Can you try to cancel the change location task and create it again?</p>
</blockquote>
<p dir="auto">I tried that. But this is the only option available:<br />
<img src="/assets/uploads/files/1763977216618-477addee-8386-436b-af4e-e92d259f8a84-image.png" alt="477addee-8386-436b-af4e-e92d259f8a84-image.png" class="img-markdown  img-fluid" width="686" height="367" /></p>
<p dir="auto">And every time i try the "Retry task", it falls back into the same loop.</p>
]]></description><link>https://forum.cloudron.io/post/115879</link><guid isPermaLink="true">https://forum.cloudron.io/post/115879</guid><dc:creator><![CDATA[shrey]]></dc:creator><pubDate>Mon, 24 Nov 2025 09:42:00 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 09:38:10 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/shrey" aria-label="Profile: shrey">@<bdi>shrey</bdi></a> said in <a href="/post/115875">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">It seems that i had missed setting the proper value for the "Zone Name", which is necessary in my case as the Domain and the concerned Subdomain are hosted in 2 different places..</p>
</blockquote>
<p dir="auto">Ah, so you delegated a zone to another DNS and forgot to set the "Zone Name".</p>
<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/shrey" aria-label="Profile: shrey">@<bdi>shrey</bdi></a> said in <a href="/post/115875">Error: Domain nameservers are not set to NameCheap</a>:</p>
<blockquote>
<p dir="auto">It seems the Retry Location change tasks is still checking against the earlier Nameservers, and not the latest ones.</p>
</blockquote>
<p dir="auto">This could be a bug. Can you try to cancel the change location task and create it again?</p>
]]></description><link>https://forum.cloudron.io/post/115878</link><guid isPermaLink="true">https://forum.cloudron.io/post/115878</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 24 Nov 2025 09:38:10 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 09:32:43 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/james" aria-label="Profile: james">@<bdi>james</bdi></a> <a class="plugin-mentions-user plugin-mentions-a" href="/user/girish" aria-label="Profile: girish">@<bdi>girish</bdi></a> Thanks for the quick replies!</p>
<p dir="auto">It seems that i had missed setting the proper value for the "Zone Name", which is necessary in my case as the Domain and the concerned Subdomain are hosted in 2 different places..</p>
<p dir="auto">I have now added the value and Synced DNS. But, i'm still facing issue in bringing up the app. It seems the Retry Location change tasks is still checking against the earlier Nameservers, and not the latest ones.</p>
<pre><code>Nov 24 14:59:10 box:dns/waitfordns waitForDns: nameservers are ["ns02.one.com","ns01.one.com"]
Nov 24 14:59:11 box:dns/waitfordns resolveIp: Checking A for &lt;subdomain&gt; at 185.10.11.10
Nov 24 14:59:11 box:dns/waitfordns resolveIp: No A. Checking CNAME for &lt;subdomain&gt; at 185.10.11.10
Nov 24 14:59:11 box:dns/waitfordns isChangeSynced: NS ns02.one.com (185.10.11.10) errored when resolve &lt;subdomain&gt; (A): Error: queryCname ENODATA &lt;subdomain&gt;
Nov 24 14:59:11 box:dns/waitfordns resolveIp: Checking A for &lt;subdomain&gt; at 2001:67c:3c0::10
Nov 24 14:59:11 box:dns/waitfordns resolveIp: No A. Checking CNAME for &lt;subdomain&gt; at 2001:67c:3c0::10
Nov 24 14:59:11 box:dns/waitfordns isChangeSynced: NS ns02.one.com (2001:67c:3c0::10) errored when resolve &lt;subdomain&gt; (A): Error: queryCname ENODATA &lt;subdomain&gt;
Nov 24 14:59:11 box:dns/waitfordns Attempt 10 failed. Will retry: ETRYAGAIN
</code></pre>
]]></description><link>https://forum.cloudron.io/post/115875</link><guid isPermaLink="true">https://forum.cloudron.io/post/115875</guid><dc:creator><![CDATA[shrey]]></dc:creator><pubDate>Mon, 24 Nov 2025 09:32:43 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 09:17:20 GMT]]></title><description><![CDATA[<p dir="auto">The code checks for <code>registrar-servers.com</code> - <a href="https://git.cloudron.io/platform/box/-/blob/master/src/dns/namecheap.js?ref_type=heads#L272" target="_blank" rel="noopener noreferrer nofollow ugc">https://git.cloudron.io/platform/box/-/blob/master/src/dns/namecheap.js?ref_type=heads#L272</a>  . Can you try <code>host -t NS domain.com 127.0.0.150</code> on the server? That gives the nameservers Cloudron is comparing against .</p>
]]></description><link>https://forum.cloudron.io/post/115869</link><guid isPermaLink="true">https://forum.cloudron.io/post/115869</guid><dc:creator><![CDATA[girish]]></dc:creator><pubDate>Mon, 24 Nov 2025 09:17:20 GMT</pubDate></item><item><title><![CDATA[Reply to Error: Domain nameservers are not set to NameCheap on Mon, 24 Nov 2025 09:00:01 GMT]]></title><description><![CDATA[<p dir="auto">Hello <a class="plugin-mentions-user plugin-mentions-a" href="/user/shrey" aria-label="Profile: shrey">@<bdi>shrey</bdi></a><br />
Have you looked at the <code>box.log</code> for more details logs on this error?</p>
]]></description><link>https://forum.cloudron.io/post/115867</link><guid isPermaLink="true">https://forum.cloudron.io/post/115867</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 24 Nov 2025 09:00:01 GMT</pubDate></item></channel></rss>