Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 21:03:32 GMT

nebulon — Wed, 25 Mar 2026 21:03:32 GMT

ah good glad you found the issue in the end

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 20:51:59 GMT

cocam123 — Wed, 25 Mar 2026 20:51:59 GMT

@nebulon Nah I found the problem. The last backup was corrupted. i used another one and seems like it's working

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 20:07:24 GMT

nebulon — Wed, 25 Mar 2026 20:07:24 GMT

not sure why you had to add those environment variables and why things were down, is it possible that the system ran out of disk space causing all kinds of side-effects?

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 19:52:56 GMT

cocam123 — Wed, 25 Mar 2026 19:52:56 GMT

okay I tried the backup again and I have the same problem

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 19:34:20 GMT

cocam123 — Wed, 25 Mar 2026 19:34:20 GMT

okay I managed to fix it (by adding environments)

Environment="CLOUDRON=1"
Environment="CLOUDRON_DATA_DIR=/home/yellowtent/box/data"
Environment="CLOUDRON_CONFIG_DIR=/home/yellowtent/box/config"

I will try again for the backup

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 19:28:31 GMT

cocam123 — Wed, 25 Mar 2026 19:28:31 GMT

seems like Cloudron-syslog is offline

× cloudron-syslog.service - Cloudron Syslog
     Loaded: loaded (/etc/systemd/system/cloudron-syslog.service; enabled; preset: enabled)
     Active: failed (Result: exit-code) since Wed 2026-03-25 19:12:04 UTC; 10min ago
   Duration: 447ms
   Main PID: 1121 (code=exited, status=1/FAILURE)
        CPU: 512ms

Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Scheduled restart job, restart counter is at 5.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Start request repeated too quickly.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: Failed to start cloudron-syslog.service - Cloudron Syslog.
root@beige-beaver-45300:~# sudo journalctl -u cloudron-syslog -n 50 --no-pager
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]:     at async ModuleLoader.import (node:internal/modules/esm/loader:336:24)
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]:     at async loadESM (node:internal/process/esm_loader:34:7)
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]:     at async handleMainPromise (node:internal/modules/run_main:106:12) {
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]:   code: 'ERR_INVALID_ARG_TYPE'
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]: }
Mar 25 19:12:02 beige-beaver-45300 syslog.js[1081]: Node.js v18.19.1
Mar 25 19:12:02 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Main process exited, code=exited, status=1/FAILURE
Mar 25 19:12:02 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Mar 25 19:12:02 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Scheduled restart job, restart counter is at 3.
Mar 25 19:12:02 beige-beaver-45300 systemd[1]: Started cloudron-syslog.service - Cloudron Syslog.
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]: node:internal/errors:496
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     ErrorCaptureStackTrace(err);
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     ^
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]: TypeError [ERR_INVALID_ARG_TYPE]: The "path" argument must be of type string. Received undefined
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at new NodeError (node:internal/errors:405:5)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at validateString (node:internal/validators:162:11)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at Object.join (node:path:1171:7)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at file:///home/yellowtent/box/src/constants.js:91:72
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at ModuleJob.run (node:internal/modules/esm/module_job:195:25)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at async ModuleLoader.import (node:internal/modules/esm/loader:336:24)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at async loadESM (node:internal/process/esm_loader:34:7)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:     at async handleMainPromise (node:internal/modules/run_main:106:12) {
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]:   code: 'ERR_INVALID_ARG_TYPE'
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]: }
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1093]: Node.js v18.19.1
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Main process exited, code=exited, status=1/FAILURE
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Scheduled restart job, restart counter is at 4.
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: Started cloudron-syslog.service - Cloudron Syslog.
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]: node:internal/errors:496
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     ErrorCaptureStackTrace(err);
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     ^
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]: TypeError [ERR_INVALID_ARG_TYPE]: The "path" argument must be of type string. Received undefined
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at new NodeError (node:internal/errors:405:5)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at validateString (node:internal/validators:162:11)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at Object.join (node:path:1171:7)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at file:///home/yellowtent/box/src/constants.js:91:72
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at ModuleJob.run (node:internal/modules/esm/module_job:195:25)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at async ModuleLoader.import (node:internal/modules/esm/loader:336:24)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at async loadESM (node:internal/process/esm_loader:34:7)
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:     at async handleMainPromise (node:internal/modules/run_main:106:12) {
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]:   code: 'ERR_INVALID_ARG_TYPE'
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]: }
Mar 25 19:12:03 beige-beaver-45300 syslog.js[1121]: Node.js v18.19.1
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Main process exited, code=exited, status=1/FAILURE
Mar 25 19:12:03 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Scheduled restart job, restart counter is at 5.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Start request repeated too quickly.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: cloudron-syslog.service: Failed with result 'exit-code'.
Mar 25 19:12:04 beige-beaver-45300 systemd[1]: Failed to start cloudron-syslog.service - Cloudron Syslog.
root@beige-beaver-45300:~# sudo cat /etc/systemd/system/cloudron-syslog.service
[Unit]
Description=Cloudron Syslog
After=network.target

[Service]
ExecStart=/home/yellowtent/box/syslog.js
WorkingDirectory=/home/yellowtent/box
Environment="NODE_ENV=production" "DEBUG=syslog:*" "BOX_ENV=cloudron"
Restart=always
User=yellowtent
Group=yellowtent

[Install]
WantedBy=multi-user.target
root@beige-beaver-45300:~# sudo grep -n "platformdata\|PLATFORM\|CLOUDRON" /home/yellowtent/box/src/constants.js | head -20
4:const CLOUDRON = process.env.BOX_ENV === 'cloudron',
25:    PORT: CLOUDRON ? 3000 : 5454,
82:    CLOUDRON,

on the panel, I see :
PostgreSQL
redis (peertube.cocamserverguild.com)
redis (mastodon.cocamserverguild.com)
TURN
Filemanager
Mail
Metrics
MongoDB
MySQL

they are all down

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 19:25:11 GMT

cocam123 — Wed, 25 Mar 2026 19:25:11 GMT

nah I restarted the whole server and it seems like most of my services are down. Idk what happened

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 19:14:04 GMT

nebulon — Wed, 25 Mar 2026 19:14:04 GMT

It seems the downloading is stalling and eventually the network socket gets closed. Is this happening always at the exact same file extraction or download size?

Can you download the backup file as such from the objects storage directly without Cloudron fine?

Reply to Error while trying to restore a backup on Wed, 25 Mar 2026 18:42:43 GMT

cocam123 — Wed, 25 Mar 2026 18:42:43 GMT

I forgot to say it here but on the panel I see "Task Error: Task 4487 crashed with unknown code 1"