<![CDATA[Environment File Resets After Application Restart]]>Hello Cloudron Support,

I have deployed FreeScout on Cloudron and I am experiencing an issue with the .env file configuration.

Whenever I modify the .env file and restart the application (or the app restarts automatically), all changes are discarded and the .env file is reset back to the default configuration.

This behavior prevents persistent configuration changes and makes it difficult to manage custom environment settings.

Steps to reproduce:

Open the app terminal / filesystem.
Modify values in the .env file.
Restart the application.
Observe that the .env file is reverted to the default state.

Expected behavior:

Changes made to the .env file should persist after application restarts.

Actual behavior:

The .env file is overwritten/reset during restart.

Could you please advise:

Whether this is expected behavior in the Cloudron FreeScout package.
The correct method/location for persisting custom environment variables.
If there is a supported way to prevent the .env file from being regenerated.

Thank you.

]]>https://forum.cloudron.io/topic/15519/environment-file-resets-after-application-restartRSS for NodeMon, 18 May 2026 11:14:42 GMTSun, 17 May 2026 06:17:22 GMT60<![CDATA[Reply to Environment File Resets After Application Restart on Mon, 18 May 2026 09:58:14 GMT]]>Hello @halkhamis
Cloudron does manage all the requirements for apps within itself.
There is no need for an external database.
Can you maybe elaborate why you want to use an external database?

]]>https://forum.cloudron.io/post/124831https://forum.cloudron.io/post/124831Mon, 18 May 2026 09:58:14 GMT<![CDATA[Reply to Environment File Resets After Application Restart on Mon, 18 May 2026 09:36:03 GMT]]>The reason I changed the database variables is that I’m using a managed database hosted on AWS/Azure.

]]>https://forum.cloudron.io/post/124830https://forum.cloudron.io/post/124830Mon, 18 May 2026 09:36:03 GMT<![CDATA[Reply to Environment File Resets After Application Restart on Mon, 18 May 2026 09:06:02 GMT]]>Hello @halkhamis
Changing the database environment variables is currently not support and set on every start of the app.
Why do you want to change the database connection?

]]>https://forum.cloudron.io/post/124827https://forum.cloudron.io/post/124827Mon, 18 May 2026 09:06:02 GMT<![CDATA[Reply to Environment File Resets After Application Restart on Mon, 18 May 2026 09:04:47 GMT]]>The variables I changed are:

DB_CONNECTION=mysql
DB_HOST=here
DB_PORT=3306
DB_DATABASE=here
DB_USERNAME=here
DB_PASSWORD=here
]]>https://forum.cloudron.io/post/124826https://forum.cloudron.io/post/124826Mon, 18 May 2026 09:04:47 GMT<![CDATA[Reply to Environment File Resets After Application Restart on Mon, 18 May 2026 08:15:33 GMT]]>Hello @halkhamis

@halkhamis said:

Changes made to the .env file should persist after application restarts.

Yes and No.
It depends on the environment variables you are looking to override.
Certain variables are configured on every app restart by Cloudron to ensure the app is working.

For example these variables are always set - https://git.cloudron.io/packages/freescout-app/-/blob/master/start.sh?ref_type=heads#L51-L60

echo "=> Set configs"
crudini --set /app/data/env "" APP_URL "${CLOUDRON_APP_ORIGIN}"
crudini --set /app/data/env "" APP_FORCE_HTTPS "true"
crudini --set /app/data/env "" DB_CONNECTION "mysql"
crudini --set /app/data/env "" DB_HOST "${CLOUDRON_MYSQL_HOST}"
crudini --set /app/data/env "" DB_PORT "${CLOUDRON_MYSQL_PORT}"
crudini --set /app/data/env "" DB_DATABASE "${CLOUDRON_MYSQL_DATABASE}"
crudini --set /app/data/env "" DB_USERNAME "${CLOUDRON_MYSQL_USERNAME}"
crudini --set /app/data/env "" DB_PASSWORD "${CLOUDRON_MYSQL_PASSWORD}"
crudini --set /app/data/env "" APP_DISABLE_UPDATING "true"

Also when the Cloudron User Management was chosen when the app was installed the following configurations will always be set - https://git.cloudron.io/packages/freescout-app/-/blob/master/start.sh?ref_type=heads#L116-L139

if [[ -n "${CLOUDRON_OIDC_ISSUER:-}" ]]; then
    echo "=> Configure OIDC"
    OAUTH_PROVIDERS=$(gosu cloudron php <<'EOF'
<?php
    echo addslashes( serialize( [
        [
            'active' => 1,
            'default' => 1,
            'provider' => "oauth",
            'name' => getenv("CLOUDRON_OIDC_PROVIDER_NAME") ?? "Cloudron",
            'id' => "cloudron",
            'client_id' => getenv("CLOUDRON_OIDC_CLIENT_ID"),
            'client_secret' => getenv("CLOUDRON_OIDC_CLIENT_SECRET"),
            'auth_url' => getenv("CLOUDRON_OIDC_AUTH_ENDPOINT"),
            'token_url' => getenv("CLOUDRON_OIDC_TOKEN_ENDPOINT"),
            'user_url' => getenv("CLOUDRON_OIDC_PROFILE_ENDPOINT"),
            'user_method' => "POST",
            'proxy' => "",
            'mapping' => "",
            'scopes' => "openid profile email"
        ]
    ] ) );
EOF
    )

So without the detail from you which exact variables you are trying to change, I can only assume they are one of the default sets of Cloudron.

]]>https://forum.cloudron.io/post/124823https://forum.cloudron.io/post/124823Mon, 18 May 2026 08:15:33 GMT