<![CDATA[tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data]]>hi

similar to this : https://forum.cloudron.io/topic/14965/which-user-for-cron-task/8

when I click 'launch now' the job runs and create invoices...

c7a1a45f-b670-4f66-9673-fd71d4b14961-image.jpeg

... but the folder generated are root-owned.
Then I got an error when I go to the invoice page and try to generate the PDF.
To fix I need to change the owner of the folder from root to www-data.

]]>https://forum.cloudron.io/topic/15568/tcpdf-error-permission-denied-cuz-invoice-job-create-folder-with-root-permission-instead-of-www-dataRSS for NodeFri, 14 Aug 2026 06:43:54 GMTSat, 30 May 2026 19:37:35 GMT60<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 09 Jul 2026 15:33:33 GMT]]>Hello @oskarardolo
It is possible what with extra effort.
Similar to https://forum.cloudron.io/post/126448

]]>https://forum.cloudron.io/post/126600https://forum.cloudron.io/post/126600Thu, 09 Jul 2026 15:33:33 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 09 Jul 2026 14:15:21 GMT]]>

@james said:

Hello @matth33
Sorry it took so long.
It was actualy a simple fix and the latest app update fixes this issue.

Hi, I cannot update my dolibarr app because of external modules that are not compatible with latests versions.
Is that possible to share the fix so I can reproduce it manually in my instance please?

Thank you very much.

]]>https://forum.cloudron.io/post/126597https://forum.cloudron.io/post/126597Thu, 09 Jul 2026 14:15:21 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Wed, 08 Jul 2026 14:33:51 GMT]]>yeeeeah !!! thanks a lot 🙂

]]>https://forum.cloudron.io/post/126558https://forum.cloudron.io/post/126558Wed, 08 Jul 2026 14:33:51 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Wed, 08 Jul 2026 13:01:12 GMT]]>Hello @matth33
Sorry it took so long.
It was actualy a simple fix and the latest app update fixes this issue.

]]>https://forum.cloudron.io/post/126554https://forum.cloudron.io/post/126554Wed, 08 Jul 2026 13:01:12 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Wed, 08 Jul 2026 11:56:53 GMT]]>Hello @Matth33
I am looking into this issue today.

]]>https://forum.cloudron.io/post/126549https://forum.cloudron.io/post/126549Wed, 08 Jul 2026 11:56:53 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Wed, 08 Jul 2026 07:01:00 GMT]]>hi, any news here ? thanks !

]]>https://forum.cloudron.io/post/126537https://forum.cloudron.io/post/126537Wed, 08 Jul 2026 07:01:00 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Fri, 03 Jul 2026 08:11:48 GMT]]>Hello @matth33
We can help you recover your original account.
If you send me your mail address that you also use for your Cloudron.io account, I can set that mail in your old account.
Then you can use Log in with Cloudron.io to access your account.

]]>https://forum.cloudron.io/post/126366https://forum.cloudron.io/post/126366Fri, 03 Jul 2026 08:11:48 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Fri, 03 Jul 2026 07:58:15 GMT]]>i'm OP, lost my "crush" account...

To produce an invoice you must :

  1. go to invoice
  2. create a new one, put some lines of product / service in it
  3. convert the draft in "template" it's a button down the page next to "validate" / "clone" / "delete", then it will show a new page where you can set up the recurring feature (period, start date, number of iteration etc.). Put daytime minus 1 day to be sure the system see it as "to generate"
  4. Next go to schedule jobs module then run it, it will see the template you setup earlier as eligible for invoice creation.
  5. invoice should be created and the folder in /dolibarr/facture/<PROVXXX> should appear with root permission on it
]]>https://forum.cloudron.io/post/126365https://forum.cloudron.io/post/126365Fri, 03 Jul 2026 07:58:15 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Tue, 23 Jun 2026 05:39:04 GMT]]>I was trying to reproduce this on a fresh instance, but I don't seem to even have this menu entry for Scheduled Jobs in the Admin Tools. Are you using any 3rdparty module in dolibarr?

Edit: found the module to enable, it is just called "Scheduled Jobs" however running the invoices job does not create any folders here to verify. If you have any more detailed description how to setup such an invoice for manual cron creation, to reproduce the problem, this would help much.

]]>https://forum.cloudron.io/post/126000https://forum.cloudron.io/post/126000Tue, 23 Jun 2026 05:39:04 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Mon, 22 Jun 2026 11:28:00 GMT]]>Hello @Crush33
Sorry for the delay.
I will look into it.

]]>https://forum.cloudron.io/post/125974https://forum.cloudron.io/post/125974Mon, 22 Jun 2026 11:28:00 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 18 Jun 2026 13:27:04 GMT]]>hi, any update here ? thanks for your help

]]>https://forum.cloudron.io/post/125884https://forum.cloudron.io/post/125884Thu, 18 Jun 2026 13:27:04 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 04 Jun 2026 10:03:36 GMT]]>Hello @crush33
Thanks for the details.

]]>https://forum.cloudron.io/post/125487https://forum.cloudron.io/post/125487Thu, 04 Jun 2026 10:03:36 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 04 Jun 2026 09:31:01 GMT]]>yep, on multiple instances.
Note that I do NOT use cron, I manually click on the button to generate my invoices each month.

]]>https://forum.cloudron.io/post/125485https://forum.cloudron.io/post/125485Thu, 04 Jun 2026 09:31:01 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 04 Jun 2026 08:55:19 GMT]]>Hello @crush33
This should have been fixed.
Are you using the latest version of the Dolibarr app?

]]>https://forum.cloudron.io/post/125480https://forum.cloudron.io/post/125480Thu, 04 Jun 2026 08:55:19 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Thu, 04 Jun 2026 08:06:45 GMT]]>folder dolibarr / facture / (PROVXXXX) for example
this folder is created when invoice is created and contain the generated PDF

]]>https://forum.cloudron.io/post/125475https://forum.cloudron.io/post/125475Thu, 04 Jun 2026 08:06:45 GMT<![CDATA[Reply to tcpdf error permission denied cuz invoice job create folder with root permission instead of www-data on Mon, 01 Jun 2026 12:33:18 GMT]]>Hello @crush33

@Crush33 said:

but the folder generated are root-owned

What folder exactly? Can you give more details so we can reproduce this faster?

]]>https://forum.cloudron.io/post/125350https://forum.cloudron.io/post/125350Mon, 01 Jun 2026 12:33:18 GMT