<![CDATA[Cloudron update failed - Another update task is in progress: Locked by null]]>I need to update to 9.1.0 to access the security patch for nextcloud, unfortunately I think something has gone wrong and cloudron has failed to release a lock.

Has anyone had this before, how can I break the deadlock?

There is only one reference to a lock in the logs

Oct 23 14:54:20 box:apphealthmonitor app health: 5 running / 2 stopped / 0 unresponsive
Oct 23 14:54:30 box:apphealthmonitor app health: 5 running / 2 stopped / 0 unresponsive
Oct 23 14:54:39 box:locks Attempt 1 failed. Will retry: Locked by null
Oct 23 14:54:40 box:apphealthmonitor app health: 5 running / 2 stopped / 0 unresponsive
Oct 23 14:54:50 box:apphealthmonitor app health: 5 running / 2 stopped / 0 unresponsive
Oct 23 14:55:00 box:apphealthmonitor app health: 5 running / 2 stopped / 0 unresponsive

It should be updating on cron so it looks like this issue has been present for some time

image.jpeg

# cloudron-support --troubleshoot
Vendor: Hetzner Product: vServer
Linux: 5.4.0-216-generic
Ubuntu: focal 20.04
Execution environment: kvm
Processor: AMD EPYC-Rome Processor x 3
RAM: 3915400KB
Disk: /dev/sda1        15G
[OK]	node version is correct
[OK]	IPv6 is enabled and public IPv6 address is working
[OK]	docker is running
[OK]	docker version is correct
[OK]	MySQL is running
[OK]	netplan is good
[OK]	DNS is resolving via systemd-resolved
[OK]	unbound is running
[OK]	nginx is running
[OK]	dashboard cert is valid
[OK]	dashboard is reachable via loopback
[OK]	No pending database migrations
[OK]	Service 'mysql' is running and healthy
[OK]	Service 'postgresql' is running and healthy
[OK]	Service 'mongodb' is running and healthy
[OK]	Service 'mail' is running and healthy
[OK]	Service 'graphite' is running and healthy
[OK]	Service 'sftp' is running and healthy
[OK]	box v9.0.17 is running
[OK]	Dashboard is reachable via domain name
[OK]	Domain <DOMAIN> is valid and has not expired
]]>https://forum.cloudron.io/topic/16187/cloudron-update-failed-another-update-task-is-in-progress-locked-by-nullRSS for NodeMon, 26 Oct 2026 11:20:56 GMTFri, 23 Oct 2026 14:06:03 GMT60<![CDATA[Reply to Cloudron update failed - Another update task is in progress: Locked by null on Fri, 23 Oct 2026 15:35:42 GMT]]>thankyou this cleared the lock and let me find the real problem - update failed due to system deps so I updated ubuntu and got things back on track 🙏

]]>https://forum.cloudron.io/post/131771https://forum.cloudron.io/post/131771Fri, 23 Oct 2026 15:35:42 GMT<![CDATA[Reply to Cloudron update failed - Another update task is in progress: Locked by null on Fri, 23 Oct 2026 14:08:03 GMT]]>@aaaaargzombies can you try sudo systemctl restart box and then try to update ? (I don't know what the issue is, 9.0 is quite old by now, we are on 10.1 now)

]]>https://forum.cloudron.io/post/131760https://forum.cloudron.io/post/131760Fri, 23 Oct 2026 14:08:03 GMT