<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[TURN and MongoDB not staying up on Cloudron]]></title><description><![CDATA[<p dir="auto"><strong>Only post Cloudron or server issues in this topic. Use the specific app category for app issues.</strong></p>
<ul>
<li>
<p dir="auto">Please include a detailed description of the problem. Include screenshots when applicable. - Description below</p>
</li>
<li>
<p dir="auto">Run <code>cloudron-support --troubleshoot</code> on your server and post the output here like this:</p>
</li>
</ul>
<pre><code>root@my:~# cloudron-support --troubleshoot

═══ Host ═══
Vendor: Micro Computer (HK) Tech Limited Product: MS-A2
Linux: 6.8.0-149-generic
Ubuntu: noble 24.04
Cloudron: 10.1.6
Execution environment: none
none
Processor: AMD Ryzen 9 9955HX 16-Core Processor
BIOS AMD Ryzen 9 9955HX 16-Core Processor            Unknown CPU @ 2.5GHz x 32
RAM: 63432812KB
Disk: /dev/mapper/ubuntu--vg-ubuntu--lv  799G

═══ System ═══
[OK]    Root disk usage is OK (17%)
[OK]    Memory usage is OK (20%)
[OK]    Disk I/O on /home/yellowtent (ubuntu--vg-ubuntu--lv, unknown): 1554 MB/s write, iowait 1%
[OK]    Clock is NTP-synchronized
[OK]    node version is correct
Device "bonding_masters" does not exist.
[OK]    IPv6 is enabled in kernel. Public IPv6 address detected
[OK]    docker is running
[OK]    docker version is correct

═══ Networking ═══
[OK]    no incompatible persistent-firewall packages installed
[OK]    DNS is resolving via systemd-resolved
[FAIL]  Unbound is not resolving. However, Outbound DNS requests are not blocked. Investigate output of 'journactl -u unbound'
Using domain server:
Name: 127.0.0.150
Address: 127.0.0.150#53
Aliases: 

Host cloudron.io not found: 2(SERVFAIL)
[OK]    IPv4 HTTPS to api.cloudron.io/api/v1/helper/public_ip
[OK]    IPv6 HTTPS to api.cloudron.io/api/v1/helper/public_ip
[OK]    IPv4 HTTPS to auth.docker.io/token
[OK]    IPv6 HTTPS to auth.docker.io/token
[OK]    IPv4 HTTPS to acme-v02.api.letsencrypt.org
[OK]    IPv6 HTTPS to acme-v02.api.letsencrypt.org
[OK]    netplan is good

═══ Cloudron Platform ═══
[OK]    MySQL is running
[OK]    nginx is running
[OK]    Dashboard cert is valid (68 days remaining, expires Jan 16 11:35:19 2027 GMT)
[OK]    dashboard is reachable via loopback
[OK]    No pending database migrations
[OK]    Service 'mysql' is running and healthy
[OK]    Service 'postgresql' is running and healthy
[OK]    Service 'mongodb' is lazy-stopped (no installed Cloudron app uses the 'mongodb' addon)
[OK]    Service 'mail' is running and healthy
[OK]    Service 'graphite' is running and healthy
[OK]    Service 'sftp' is running and healthy
[OK]    box v10.1.6 is running
[OK]    Dashboard is reachable via IPv4 (https://my.blockbluemedia.com)
[OK]    Dashboard is reachable via IPv6 (https://my.blockbluemedia.com)
[OK]    Domain blockbluemedia.com is valid (200 days remaining, expires 2027-05-28T10:56:59Z)

======== Summary ========
PASS:  32
WARN:  0
FAIL:  1
SKIP:  0

Failures:
  - Unbound is not resolving. However, Outbound DNS requests are not blocked. Investigate output of 'journactl -u unbound'

For troubleshooting tips, see https://docs.cloudron.io/troubleshooting
To share a full diagnostic dump on the forum, run: cloudron-support --send-diagnostics
</code></pre>
<ul>
<li>Check for any errors in <code>/home/yellowtent/platformdata/logs/box.log</code> - No errors that I can see but happy to provide the file if needed.</li>
</ul>
<p dir="auto">For some reason on my Cloudron server, TURN and MongoDB don't stay up and while it appears to not affect my apps that I have, I don't know why they don't stay up on my server.<br />
Running Ubuntu 24.04 with Cloudron 10.1.6</p>
<p dir="auto"><img src="/assets/uploads/files/1794179468422-c8256114-2019-41e6-af65-f7b5afc75152-image-resized.jpeg" alt="image.jpeg" class="img-markdown  img-fluid" width="1207" height="1082" /></p>
]]></description><link>https://forum.cloudron.io/topic/16269/turn-and-mongodb-not-staying-up-on-cloudron</link><generator>RSS for Node</generator><lastBuildDate>Mon, 09 Nov 2026 16:07:54 GMT</lastBuildDate><atom:link href="https://forum.cloudron.io/topic/16269.rss" rel="self" type="application/rss+xml"/><pubDate>Sun, 08 Nov 2026 23:11:16 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to TURN and MongoDB not staying up on Cloudron on Mon, 09 Nov 2026 10:41:45 GMT]]></title><description><![CDATA[<p dir="auto">Hello <a class="plugin-mentions-user plugin-mentions-a" href="/user/bbm_noahgilbert" aria-label="Profile: bbm_noahgilbert">@<bdi>bbm_noahgilbert</bdi></a><br />
If none of your installed apps use Turn or MongoDB, Cloudron will suspend the services until they are needed again to save some RAM and CPU performance.</p>
]]></description><link>https://forum.cloudron.io/post/132605</link><guid isPermaLink="true">https://forum.cloudron.io/post/132605</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 09 Nov 2026 10:41:45 GMT</pubDate></item><item><title><![CDATA[Reply to TURN and MongoDB not staying up on Cloudron on Mon, 09 Nov 2026 09:38:41 GMT]]></title><description><![CDATA[<p dir="auto">Hello <a class="plugin-mentions-user plugin-mentions-a" href="/user/bbm_noahgilbert" aria-label="Profile: bbm_noahgilbert">@<bdi>bbm_noahgilbert</bdi></a><br />
I will update the Cloudron docs <a href="https://docs.cloudron.io/services/" target="_blank" rel="noopener noreferrer nofollow ugc">https://docs.cloudron.io/services/</a> to include this information.<br />
Thanks for bringing this to my attention.</p>
]]></description><link>https://forum.cloudron.io/post/132608</link><guid isPermaLink="true">https://forum.cloudron.io/post/132608</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 09 Nov 2026 09:38:41 GMT</pubDate></item><item><title><![CDATA[Reply to TURN and MongoDB not staying up on Cloudron on Mon, 09 Nov 2026 08:44:09 GMT]]></title><description><![CDATA[<p dir="auto">Ahh, that makes sense...</p>
<p dir="auto">Thanks for clearing that up <a class="plugin-mentions-user plugin-mentions-a" href="/user/james" aria-label="Profile: james">@<bdi>james</bdi></a>, was starting to think that there was some issue with my server because of those showing they were offline.</p>
]]></description><link>https://forum.cloudron.io/post/132606</link><guid isPermaLink="true">https://forum.cloudron.io/post/132606</guid><dc:creator><![CDATA[bbm_noahgilbert]]></dc:creator><pubDate>Mon, 09 Nov 2026 08:44:09 GMT</pubDate></item><item><title><![CDATA[Reply to TURN and MongoDB not staying up on Cloudron on Mon, 09 Nov 2026 10:41:45 GMT]]></title><description><![CDATA[<p dir="auto">Hello <a class="plugin-mentions-user plugin-mentions-a" href="/user/bbm_noahgilbert" aria-label="Profile: bbm_noahgilbert">@<bdi>bbm_noahgilbert</bdi></a><br />
If none of your installed apps use Turn or MongoDB, Cloudron will suspend the services until they are needed again to save some RAM and CPU performance.</p>
]]></description><link>https://forum.cloudron.io/post/132605</link><guid isPermaLink="true">https://forum.cloudron.io/post/132605</guid><dc:creator><![CDATA[james]]></dc:creator><pubDate>Mon, 09 Nov 2026 10:41:45 GMT</pubDate></item></channel></rss>