<![CDATA[import backup and uninstall fail]]>Hi,
I create new app (nextcloud) at other server, after that I import backup from wasabi but the app have error. After that, I uninstall the new app, it show error:

If a configuration, update, restore or backup action resulted in an error, you can retry the task.

An error occurred during the uninstall operation: FileSystem Error: Error removing dir /home/yellowtent/appsdata/2212bdb3-773a-4698-b760-57a2bf39275c : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/2212bdb3-773a-4698-b760-57a2bf39275c

Please show me how to fix it.
Thanks

]]>https://forum.cloudron.io/topic/2299/import-backup-and-uninstall-failRSS for NodeMon, 11 May 2026 18:18:17 GMTWed, 08 Apr 2020 13:04:35 GMT60<![CDATA[Reply to import backup and uninstall fail on Thu, 09 Apr 2020 07:13:38 GMT]]>The issue here was that @minhbaop imported a box backup (i.e a backup with box_ prefix) into an app.

Cloudron clearly has a bug that importing an unknown format makes it put the app in some indeterminate state. We will get this fixed in some future release.

]]>https://forum.cloudron.io/post/7144https://forum.cloudron.io/post/7144Thu, 09 Apr 2020 07:13:38 GMT<![CDATA[Reply to import backup and uninstall fail on Thu, 09 Apr 2020 02:58:34 GMT]]>@girish said in import backup and uninstall fail:

@minhbaop Support -> Enable Remote Access. And then please drop us a note on support@cloudron.io with your server IP. Thanks!

I opened a ticket and enabled SSH support access.
Thanks

]]>https://forum.cloudron.io/post/7134https://forum.cloudron.io/post/7134Thu, 09 Apr 2020 02:58:34 GMT<![CDATA[Reply to import backup and uninstall fail on Thu, 09 Apr 2020 01:42:55 GMT]]>@minhbaop Support -> Enable Remote Access. And then please drop us a note on support@cloudron.io with your server IP. Thanks!

]]>https://forum.cloudron.io/post/7132https://forum.cloudron.io/post/7132Thu, 09 Apr 2020 01:42:55 GMT<![CDATA[Reply to import backup and uninstall fail on Wed, 08 Apr 2020 23:08:28 GMT]]>yes, I can allow you access to my account. How to send my cloudron login information to you ?

]]>https://forum.cloudron.io/post/7128https://forum.cloudron.io/post/7128Wed, 08 Apr 2020 23:08:28 GMT<![CDATA[Reply to import backup and uninstall fail on Wed, 08 Apr 2020 16:32:05 GMT]]>@minhbaop Looks like some bug in Cloudron. But this can be worked around for the moment by running the following on the server:

rm -rf /home/yellowtent/appsdata/2212bdb3-773a-4698-b760-57a2bf39275c/*

If you are able to reproduce this, can you give me more steps, so we can fix it on our end?

]]>https://forum.cloudron.io/post/7108https://forum.cloudron.io/post/7108Wed, 08 Apr 2020 16:32:05 GMT