<![CDATA[Chain of autoreplies]]>Hi,

if we receive an email with a no-reply address FreeScout is still sending an autoreply (it doesn't know it's a no-reply address).

However, the Cloudron mailer-demon (mailer-daemon@my.domain.tld) is sending an non-delivery email, and guess, this is seen as a new incoming email. FreeScout is sending an autoreply to the deamon, which results in ... you might guess.

Luckily after 3 loops it stops, but how to prevent this at all?

Kind regards,

Marcel.

]]>https://forum.cloudron.io/topic/2670/chain-of-autorepliesRSS for NodeFri, 17 Jul 2026 02:15:12 GMTWed, 10 Jun 2020 06:41:59 GMT60<![CDATA[Reply to Chain of autoreplies on Thu, 11 Jun 2020 15:30:37 GMT]]>@girish This is good news! However I'd better wait for 5.3 as this is a production Cloudron with high usage and I don't dare to change that code 😉

]]>https://forum.cloudron.io/post/9558https://forum.cloudron.io/post/9558Thu, 11 Jun 2020 15:30:37 GMT<![CDATA[Reply to Chain of autoreplies on Thu, 11 Jun 2020 15:15:11 GMT]]>@imc67 If you want to test it out, before you close that issue, you can do this:

Does that work?

]]>https://forum.cloudron.io/post/9554https://forum.cloudron.io/post/9554Thu, 11 Jun 2020 15:15:11 GMT<![CDATA[Reply to Chain of autoreplies on Thu, 11 Jun 2020 15:12:59 GMT]]>Yes, this is fixed in Haraka (the mail server Cloudron uses) - https://github.com/haraka/Haraka/pull/2782 . So, that change will be part of Cloudron 5.3.

]]>https://forum.cloudron.io/post/9553https://forum.cloudron.io/post/9553Thu, 11 Jun 2020 15:12:59 GMT<![CDATA[Reply to Chain of autoreplies on Thu, 11 Jun 2020 09:37:21 GMT]]>@nebulon can you please have a look in this issue (https://github.com/freescout-helpdesk/freescout/issues/634) as the developer says something is missing in the email header?

]]>https://forum.cloudron.io/post/9508https://forum.cloudron.io/post/9508Thu, 11 Jun 2020 09:37:21 GMT<![CDATA[Reply to Chain of autoreplies on Wed, 10 Jun 2020 14:45:30 GMT]]>Awesome, thank you.

]]>https://forum.cloudron.io/post/9487https://forum.cloudron.io/post/9487Wed, 10 Jun 2020 14:45:30 GMT<![CDATA[Reply to Chain of autoreplies on Wed, 10 Jun 2020 14:44:48 GMT]]>Done: https://github.com/freescout-helpdesk/freescout/issues/634

]]>https://forum.cloudron.io/post/9486https://forum.cloudron.io/post/9486Wed, 10 Jun 2020 14:44:48 GMT<![CDATA[Reply to Chain of autoreplies on Wed, 10 Jun 2020 10:58:32 GMT]]>This sounds like an issue with FreeScout itself. Please report this upstream at https://github.com/freescout-helpdesk/freescout/issues

]]>https://forum.cloudron.io/post/9483https://forum.cloudron.io/post/9483Wed, 10 Jun 2020 10:58:32 GMT