STUN failure when trying to make Matrix voice call over internet
zjuhasz last edited by girish
I'm having a problem trying to make voice calls on Matrix. Everything works fine when both users on the same local network, but it doesn't work over the internet.
I think it is a TURN/STUN issue. I looked at the TURN server logs and am seeing some authentication failure error messages.
ERROR: check_stun_auth: Cannot find credentials of user <1597008172:@user:domain.tld>
I'm not sure what the numbers in front of the Matrix user are. I thought it was the same as this issue but I opened ports 5349 and 3478 for the TURN server without any proxying and still no luck.
This is a repost from the Matrix App category as I think it actually belongs as a support question and I don't see a way to switch categories.
zjuhasz last edited by
Not sure if this is related but in the logs for Surfer, which I have as a redirect for the root domain, I am getting a 404 for the matrix .well-known constantly.
GET /.well-known/matrix/client 404 1.083 ms - 328
Were you ever able to look into this @girish?