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SOLVED Error : server error - (HTTP code 500) server error


  • Dear,

    from today I've this error:

    «Error : server error - (HTTP code 500) server error - linux runtime spec devices: error gathering device information while adding custom device "/dev/dri": no such file or directory»

    I also rebooted but nothing happened...

  • Staff

    @p44 Looks like this is related to the change that enabled hardware transcoding in Emby in 5.6. Can you give me the following info:

    • ls -l /dev/dri on the server
    • Ubuntu version. You can get this using cat /etc/lsb-release
  • Staff

    Debugging this a bit further, I managed to reproduce this on Ubuntu 16. It seems that /dev/dri is missing on Ubuntu 16 but it's present on Ubuntu 18. It is something related to the lower kernel version in Ubuntu 16. Some posts on the internet suggest adding i915.alpha_support=1 to GRUB_CMDLINE_LINUX_DEFAULT="" in /etc/default/grub and then running sudo update-grub. However, I cannot get it to work despite this. Admittedly, I have not looked much into it.

    I have made a fix in our code in the meantime.

    @p44 You can try this one liner change in /home/yellowtent/box/src/docker.js and then systemctl restart box. After that go to the Dashboard and Repair the app.


  • @girish said in Error : server error - (HTTP code 500) server error:

    You can try this one liner change in /home/yellowtent/box/src/docker.js and then systemctl restart box. After that go to the Dashboard and Repair the app.

    @girish Dear Girish, I applied this fix and now works again! Many thank's for patience!