Are you able to see your emails, like a mailbox, in EspoCRM?

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Wed, 22 Nov 2023 13:26:35 GMT

DualOSWinWiz — Wed, 22 Nov 2023 13:26:35 GMT

Nope it was not default in order to either feth emails or send mass emails and for some notifications you have to create a cron job

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Tue, 21 Nov 2023 23:12:02 GMT

robi — Tue, 21 Nov 2023 23:12:02 GMT

should that be default?

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Tue, 21 Nov 2023 22:41:46 GMT

DualOSWinWiz — Tue, 21 Nov 2023 22:41:46 GMT

@girish thank you yes i ws doing actually their is a configuration to run a cron job to fetch new emails once that i did and it worked

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Tue, 21 Nov 2023 17:21:48 GMT

girish — Tue, 21 Nov 2023 17:21:48 GMT

you should configure it just like any other mail client . are you using cloudron mail or something else?

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Tue, 21 Nov 2023 15:56:26 GMT

DualOSWinWiz — Tue, 21 Nov 2023 15:56:26 GMT

any specific configuration to receive email in ESPOCRM? i tried but inbox was not retrieving any emails.

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Sun, 18 Oct 2020 17:04:57 GMT

girish — Sun, 18 Oct 2020 17:04:57 GMT

@saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Sun, 18 Oct 2020 02:28:54 GMT

saikarthik — Sun, 18 Oct 2020 02:28:54 GMT

@girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Thu, 15 Oct 2020 22:54:19 GMT

jdaviescoates — Thu, 15 Oct 2020 22:54:19 GMT

@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

So what are you using Personal Email Accounts in Espo CRM for?

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Thu, 15 Oct 2020 22:29:46 GMT

robi — Thu, 15 Oct 2020 22:29:46 GMT

@girish how do you know to check FreeScout vs EspoCRM?

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Thu, 15 Oct 2020 22:18:01 GMT

girish — Thu, 15 Oct 2020 22:18:01 GMT

@jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Thu, 15 Oct 2020 22:04:14 GMT

jdaviescoates — Thu, 15 Oct 2020 22:04:14 GMT

@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

Interesting.

Is this instead of or in addition to using FreeScout for this sort of thing?

@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

For individual mailboxes, we have setup Personal.

Interesting (again)

Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

Thanks!

Reply to Are you able to see your emails, like a mailbox, in EspoCRM? on Wed, 14 Oct 2020 22:54:16 GMT

girish — Wed, 14 Oct 2020 22:54:16 GMT

I checked our EspoCRM setup. Under Administration, there is:

For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

The settings for IMAP in each is like: