<![CDATA[Help setting up matrix]]>Hello everyone,

I am using Matrix for almost a year now. Really enjoying it and was looking for this a long time.

But still I have the same trouble trying to add sticker(s) or a sticker pack.

I think im stuck at step 2 in this doc of the app-setup..
https://docs.cloudron.io/apps/synapse/

I have tried it a couple of times, but i don't want to screw up my installation with al the users in it.
Can somebody help me out or point me in the right direction to get it working.

Also one question i have is that i want to know if this is also something that should work with an installation of Matrix in Cloudron?
https://dimension.t2bot.io/

Thanks for the support...😉

]]>https://forum.cloudron.io/topic/3623/help-setting-up-matrixRSS for NodeSun, 08 Mar 2026 07:19:11 GMTThu, 05 Nov 2020 18:42:38 GMT60<![CDATA[Reply to Help setting up matrix on Thu, 14 Jan 2021 19:33:15 GMT]]>@sebgg give this a read - i had the same problem and installing the element app and then deleting it might have fixed the ssl issue that might have caused the federation to fail.

https://forum.cloudron.io/topic/3974/help-making-federation-work/4?_=1610652549494

BTW, make sure to install matrix first, then element.

]]>https://forum.cloudron.io/post/23441https://forum.cloudron.io/post/23441Thu, 14 Jan 2021 19:33:15 GMT<![CDATA[Reply to Help setting up matrix on Thu, 14 Jan 2021 19:26:33 GMT]]>@girish said in Help setting up matrix:

was enabled on the synapse server app.

Hi i have problems with synapse federation as well. I always getting this....

$ curl https://example.com/.well-known/matrix/server

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL was not found on this server.</p>
</body></html>

mkdir -p /home/yellowtent/boxdata/well-known/example.com/matrix
and echo is set right

does anyone has a hint for me ow to solve this?

]]>https://forum.cloudron.io/post/23440https://forum.cloudron.io/post/23440Thu, 14 Jan 2021 19:26:33 GMT<![CDATA[Reply to Help setting up matrix on Mon, 09 Nov 2020 23:25:16 GMT]]>So @DanTheMan had already completed the well-known setup.

The two missing pieces were:

  • There was no app on example.com. We just created a redirect of an existing app to example.com

  • Cloudflare was enabled on the synapse server app. Disabling that made it work. With Cloudflare proxying enabled, we got some strange 405 errors.

Does anyone have experience with Cloudflare+Synapse? Maybe we have to disable bots/captchas or something?

]]>https://forum.cloudron.io/post/18701https://forum.cloudron.io/post/18701Mon, 09 Nov 2020 23:25:16 GMT<![CDATA[Reply to Help setting up matrix on Sat, 07 Nov 2020 06:42:58 GMT]]>@girish 👍 👍 thanks a lot for the offer Girish 👍 👍
i'll send you an mail with the server details of mine to support@cloudron.io....

Thanks a lot for helping me out and taking the time, because i know you are a busy man..😉
very much appreciate it!!!

]]>https://forum.cloudron.io/post/18391https://forum.cloudron.io/post/18391Sat, 07 Nov 2020 06:42:58 GMT<![CDATA[Reply to Help setting up matrix on Sat, 07 Nov 2020 01:17:13 GMT]]>@dantheman said in Help setting up matrix:

I would very much appreciate it, if there's a way, you could setup this M server thing for me. As i am very uncomfortable to do any wicked cli stuff and maybe break my install of the working active app.

I can help set this up. Can you email us on support@cloudron.io with the server details ?

]]>https://forum.cloudron.io/post/18363https://forum.cloudron.io/post/18363Sat, 07 Nov 2020 01:17:13 GMT<![CDATA[Reply to Help setting up matrix on Fri, 06 Nov 2020 21:41:06 GMT]]>@scooke thanks trying this out for me..👍👍

I don't think actually that I needed to login somewhere else rather then only at Matrix installed at my domain on Cloudron and that works perfectly👍

I think in my case it has to do something with the setting pointed out in step 2 in this explanation..
https://docs.cloudron.io/apps/synapse/

Cause when i try to verify my setup with....
$ curl https://example.com/.well-known/matrix/server

I get an error like:
curl: (6) Could not resolve host: example.com

Where "example.com" is my domain pointed to my install of Matrix in Cloudron...

]]>https://forum.cloudron.io/post/18311https://forum.cloudron.io/post/18311Fri, 06 Nov 2020 21:41:06 GMT<![CDATA[Reply to Help setting up matrix on Fri, 06 Nov 2020 08:43:58 GMT]]>@dantheman I just tried signing up at https://element.t2host.io/#/register (to give it a try) and received a message that "Registration has been disabled on this homeserver." Perhaps it is just down at the moment?

]]>https://forum.cloudron.io/post/18283https://forum.cloudron.io/post/18283Fri, 06 Nov 2020 08:43:58 GMT<![CDATA[Reply to Help setting up matrix on Thu, 05 Nov 2020 20:07:14 GMT]]>@girish
Well the instructions are most of the times clear for me, as I have multiple apps working through your well documented app explanations.
But with this one i can't get through the test where you can test if you're federation is setup correctly.

I must say that i already setup and installed the app a while ago and is very active at the moment. We can use almost everything, for example stun/turn is working for calls and adding new users is also no problem.

The only thing is that i/we can't use are stickers or add any stickerpacks.

error from desktop app Windows 10:
error matix synapse sticker pack.JPG

error from android app:
error matix synapse sticker pack from android app.jpg

I must say that dns is proxied through Cloudflare.. but I don't think that's the problem?...

I would very much appreciate it, if there's a way, you could setup this M server thing for me. As i am very uncomfortable to do any wicked cli stuff and maybe break my install of the working active app.

]]>https://forum.cloudron.io/post/18229https://forum.cloudron.io/post/18229Thu, 05 Nov 2020 20:07:14 GMT<![CDATA[Reply to Help setting up matrix on Thu, 05 Nov 2020 18:44:17 GMT]]>@dantheman I moved your post to separate post.

Can you tell me what tell us what trouble you are facing in step 2? Or are the instructions itself unclear?

]]>https://forum.cloudron.io/post/18227https://forum.cloudron.io/post/18227Thu, 05 Nov 2020 18:44:17 GMT