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    Solved Browser Notifications?

    FreeScout
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    • humptydumpty
      humptydumpty last edited by

      Hey guys,

      Any idea how to enable notifications in the browser for new tickets?

      I saw the modules on freescout's website and they're for mobile, slack, or telegram and I didn't see any options in the settings either.

      Suggestions? Thanks!

      murgero 1 Reply Last reply Reply Quote 1
      • murgero
        murgero App Dev @humptydumpty last edited by

        @humptydumpty This is probably the wrong place to ask that question since that would likely be specific to freescout. You may want to read their help documentation for more info:

        https://docs.helpscout.com/article/696-manage-help-scout-notifications#enable

        --
        https://urgero.org
        ~ Professional Nerd. Freelance Programmer. ~
        Matrix: @murgero:urgero.org

        humptydumpty 1 Reply Last reply Reply Quote 4
        • humptydumpty
          humptydumpty @murgero last edited by

          @murgero Thanks. That article helped me find the setting. Would have never guessed it's under the user profile.

          I post on here instead of the app's forum because it's not really an important issue and I just wanted to hear what other users are doing. Also, it's kind of annoying to have multiple forum accounts for basic questions. Thanks again!

          murgero 1 Reply Last reply Reply Quote 0
          • murgero
            murgero App Dev @humptydumpty last edited by

            @humptydumpty said in Browser Notifications?:

            I post on here instead of the app's forum because it's not really an important issue and I just wanted to hear what other users are doing. Also, it's kind of annoying to have multiple forum accounts for basic questions. Thanks again!

            I was able to help this time, but regardless of it being annoying - this was the wrong forum to post in. Cloudron does not make the app FreeScout - it only packaged it for Cloudron. So support is limited to user experience almost exclusively.

            That said, I am glad you found a solution for this 🙂

            --
            https://urgero.org
            ~ Professional Nerd. Freelance Programmer. ~
            Matrix: @murgero:urgero.org

            1 Reply Last reply Reply Quote 1
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