<![CDATA[Using free plan after canceling paid subscription?]]>I ran a paid instance with a handful of apps for a time, but ended up moving away from Cloudron and deleting the instance and canceling my subscription. Now, I'd like to run just one app (ok, maybe two) so I spun up a new cloudron instance. I am unable to add any apps at all. When trying to install the first app I get an error: "To install more apps, a paid subscription is required."

Is it somehow "remembering" my old instance/apps?

]]>https://forum.cloudron.io/topic/4603/using-free-plan-after-canceling-paid-subscriptionRSS for NodeSat, 06 Jun 2026 01:04:45 GMTSat, 06 Mar 2021 13:37:52 GMT60<![CDATA[Reply to Using free plan after canceling paid subscription? on Sat, 06 Mar 2021 18:02:11 GMT]]>@nebulon Thank you for the quick response, I'll send a note to support.

]]>https://forum.cloudron.io/post/27192https://forum.cloudron.io/post/27192Sat, 06 Mar 2021 18:02:11 GMT<![CDATA[Reply to Using free plan after canceling paid subscription? on Sat, 06 Mar 2021 16:48:34 GMT]]>@jbaty indeed, if you used the same domain, it will match to your previous subscription status, since that is the most common use-case when users move or reinstall.

In your case, please send a mail to support@cloudron.io with domain and Cloudron ID, then I will reset this.

]]>https://forum.cloudron.io/post/27184https://forum.cloudron.io/post/27184Sat, 06 Mar 2021 16:48:34 GMT