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    Solved Can't upgrade Matrix server

    Matrix (Synapse/Element)
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    • ei8fdb
      ei8fdb last edited by ei8fdb

      Behaviour

      Can't update Matrix server

      Steps to replicate

      Run Matrix with following version info:

      App Title and Version
      Matrix Synapse 1.33.1
      App ID
      f4bb6a47-bbf6-4a35-b25a-01bee8462969
      Package Version
      org.matrix.synapse@1.23.1
      Last Updated
      Yesterday
      

      Tried to upgrade server and get the following error:
      Downgrades are not permitted for apps installed from AppStore, force to override.

      It suggested force override, but not sure where to do that. No mention of related force override in docs.

      Any help appreciated!

      nebulon girish 2 Replies Last reply Reply Quote 0
      • girish
        girish Staff @ei8fdb last edited by

        @ei8fdb I think this is because the frontend and backend have gone out of sync with the update status. If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

        ei8fdb 1 Reply Last reply Reply Quote 0
        • nebulon
          nebulon Staff @ei8fdb last edited by

          @ei8fdb actually org.matrix.synapse@1.23.1 is the latest package version, I wonder why you see an update button there.

          1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @ei8fdb last edited by

            @ei8fdb I think this is because the frontend and backend have gone out of sync with the update status. If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

            ei8fdb 1 Reply Last reply Reply Quote 0
            • ei8fdb
              ei8fdb @girish last edited by

              @girish said in Can't upgrade Matrix server:

              If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

              Derp, that's worked. 🤦 Thanks.

              App Title and Version
              Matrix Synapse 1.33.1
              App ID
              f4bb6a47-bbf6-4a35-b25a-01bee8462969
              Package Version
              org.matrix.synapse@1.23.1
              Last Updated
              Yesterday
              
              1 Reply Last reply Reply Quote 0
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