<![CDATA[Client user locked out of SFTP?]]>Login failed. Exhausted available authentication methods. Please contact your web hosting service provider for assistance.

They are a standard Cloudron user but used the incorrect port for connecting and so eventually they received this error message and cannot even attempt to try again to login successfuly. What can I do to re-enable their capabilities?

]]>https://forum.cloudron.io/topic/5585/client-user-locked-out-of-sftpRSS for NodeSun, 13 Sep 2026 02:14:13 GMTFri, 27 Aug 2021 21:27:02 GMT60<![CDATA[Reply to Client user locked out of SFTP? on Fri, 27 Aug 2021 22:14:23 GMT]]>@girish said in Client user locked out of SFTP?:

explicity - Services -> SFTP

ahhh ok thanks!

]]>https://forum.cloudron.io/post/35823https://forum.cloudron.io/post/35823Fri, 27 Aug 2021 22:14:23 GMT<![CDATA[Reply to Client user locked out of SFTP? on Fri, 27 Aug 2021 21:53:52 GMT]]>@jordanurbs normal users don't have SFTP access. You have to allow them explicity - Services -> SFTP -> Disable the checkbox for non-admin access.

]]>https://forum.cloudron.io/post/35822https://forum.cloudron.io/post/35822Fri, 27 Aug 2021 21:53:52 GMT