<![CDATA[Nextcloud take very long time to respond]]>Hi

Suddenly nextcloud takes a very long time to open the home page and clients are timing out. From what I observed in the services section, PostgreSQL is almost running with 100% usage. Also, logs show the error message. Find below screenshot for reference. I do appreciate any recommendation to solve this issue

Services_Screenshot1.png
Log_Screenshot.png

Best regards

]]>https://forum.cloudron.io/topic/5604/nextcloud-take-very-long-time-to-respondRSS for NodeWed, 15 Apr 2026 17:45:15 GMTWed, 01 Sep 2021 05:40:14 GMT60<![CDATA[Reply to Nextcloud take very long time to respond on Fri, 03 Sep 2021 15:09:56 GMT]]>I have made a fix here - https://git.cloudron.io/cloudron/box/-/commit/949b2e2530283e1690656c2dd417e00a78b3251d . I am still monitoring @chaitanya's server to see the impact the change has.

]]>https://forum.cloudron.io/post/36040https://forum.cloudron.io/post/36040Fri, 03 Sep 2021 15:09:56 GMT<![CDATA[Reply to Nextcloud take very long time to respond on Thu, 02 Sep 2021 18:23:57 GMT]]>There's also some cryptic math here - https://www.oreilly.com/library/view/postgresql-10-high/9781788474481/cfcdb792-38e6-42c9-b60b-3c0a86007aa4.xhtml

]]>https://forum.cloudron.io/post/36017https://forum.cloudron.io/post/36017Thu, 02 Sep 2021 18:23:57 GMT<![CDATA[Reply to Nextcloud take very long time to respond on Thu, 02 Sep 2021 18:17:26 GMT]]>There seem to be two issues here:

Investigating the latter. There is a shared_buffers setting in postgresql config which is currently at 64MB. Then docker has a default --shm-size of 64MB as well (https://github.com/moby/moby/issues/29492). The default is in fact 128MB per https://www.postgresql.org/docs/12/runtime-config-resource.html these days. I will fix our container and docker configuration.

More info:

]]>https://forum.cloudron.io/post/36016https://forum.cloudron.io/post/36016Thu, 02 Sep 2021 18:17:26 GMT<![CDATA[Reply to Nextcloud take very long time to respond on Thu, 02 Sep 2021 12:38:40 GMT]]>To update here, restarting the Postgres service made that space issue go away for the memory segment. It is still unclear what this was.

]]>https://forum.cloudron.io/post/36004https://forum.cloudron.io/post/36004Thu, 02 Sep 2021 12:38:40 GMT<![CDATA[Reply to Nextcloud take very long time to respond on Wed, 01 Sep 2021 09:53:37 GMT]]>@chaitanya since you also contacted support, I was able to look at the server directly and so far I am not sure what that postgres error about disk space is, the server has enough tmpfs or actual disk space available. I am still investigating what the root case might be.

]]>https://forum.cloudron.io/post/35955https://forum.cloudron.io/post/35955Wed, 01 Sep 2021 09:53:37 GMT