<![CDATA[Connection Reset]]>Hello All,
We seem to be having issues where connections to OpenVPN connect for a couple seconds and the connection resets. Has anyone seen an issue with the following error:

{device_name}/{IP:PORT} IP packet with unknown IP version=0 seen
{device_name}/{IP:PORT} Connection reset, restarting [0]

Oct 04 16:42:37 Mon Oct 4 20:42:37 2021 {device_name}/{IP:PORT} Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
Oct 04 16:42:37 Mon Oct 4 20:42:37 2021 {device_name}/{IP:PORT} Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
Oct 04 16:42:38 Mon Oct 4 20:42:38 2021 {device_name}/{IP:PORT} IP packet with unknown IP version=0 seen
Oct 04 16:42:47 Mon Oct 4 20:42:47 2021 {device_name}/{IP:PORT} Connection reset, restarting [0]
Oct 04 16:42:47 Mon Oct 4 20:42:47 2021 {device_name}/{IP:PORT} SIGUSR1[soft,connection-reset] received, client-instance restarting

Any help with this would be greatly appreciated.

]]>https://forum.cloudron.io/topic/5757/connection-resetRSS for NodeSun, 19 Apr 2026 18:05:04 GMTMon, 04 Oct 2021 20:50:01 GMT60<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 23:39:55 GMT]]>I actually just figured it out, somehow the profile had some sort of error in it. I generated another one and it fixed the problem. I appreciate the help!

]]>https://forum.cloudron.io/post/37248https://forum.cloudron.io/post/37248Mon, 04 Oct 2021 23:39:55 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:49:49 GMT]]>@mehdi Windows 10, OpenVPN App (Current Version) -- no recent changes to this computer. I did try reinstalling OpenVPN Connect and setting up the config again -- same issue.

]]>https://forum.cloudron.io/post/37242https://forum.cloudron.io/post/37242Mon, 04 Oct 2021 22:49:49 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:35:02 GMT]]>@jlx89 Oh OK. So it's probably something to do with your desktop PC's OS / network config / VPN Client software. What are you using ?

]]>https://forum.cloudron.io/post/37241https://forum.cloudron.io/post/37241Mon, 04 Oct 2021 22:35:02 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:33:29 GMT]]>@mehdi Ok, I appreciate it. I'll double check, but just to confirm I just checked a laptop connected to the same network and no issues -- seems to specifically be one device.

]]>https://forum.cloudron.io/post/37240https://forum.cloudron.io/post/37240Mon, 04 Oct 2021 22:33:29 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:31:37 GMT]]>@jlx89 This seems related to your ISP then, not Cloudron. I don't think there's much to do to help on the cloudron side of things. Sorry.

]]>https://forum.cloudron.io/post/37239https://forum.cloudron.io/post/37239Mon, 04 Oct 2021 22:31:37 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:24:46 GMT]]>@mehdi So far it seems to specifically from one connection (desktop pc) using ethernet in the United States. Some other devices can connect without issue (EX: iPhone).

]]>https://forum.cloudron.io/post/37238https://forum.cloudron.io/post/37238Mon, 04 Oct 2021 22:24:46 GMT<![CDATA[Reply to Connection Reset on Mon, 04 Oct 2021 22:17:09 GMT]]>Does this happen on every internet connection you try, or only a specific one? If so, what kind of connection is it? In which country? Because this looks like it may be the network blocking OpenVPN connections with DPI.

]]>https://forum.cloudron.io/post/37237https://forum.cloudron.io/post/37237Mon, 04 Oct 2021 22:17:09 GMT