<![CDATA[Chatwoot - Package Updates]]>You can use this thread to track updates to the Chatwoot package.

Please open issues in a separate topic instead of replying here.

]]>https://forum.cloudron.io/topic/5933/chatwoot-package-updatesRSS for NodeTue, 14 Jul 2026 10:03:57 GMTMon, 01 Nov 2021 08:28:41 GMT60<![CDATA[Reply to Chatwoot - Package Updates on Thu, 18 Jun 2026 07:08:17 GMT]]>[1.53.1]

  • Update chatwoot to 4.15.1
  • Full Changelog
  • Reverted a the unread counts for mentions, participating and folders due to performance relates issues.
]]>https://forum.cloudron.io/post/125867https://forum.cloudron.io/post/125867Thu, 18 Jun 2026 07:08:17 GMT<![CDATA[Reply to Chatwoot - Package Updates on Wed, 17 Jun 2026 07:51:16 GMT]]>[1.53.0]

  • Update chatwoot to 4.15.0
  • Full Changelog
  • Conversation unread counts, sidebar badges, ordering, and filter support.
  • New Help Center layout, per-locale settings, category icons, and editor improvements.
  • WhatsApp/Twilio calling updates, voice messages, mute controls, and inbox call settings.
  • Contact and company updates, including media view, contact filters, and company selector.
  • Search results page, table resizing, inline images, and improved message rendering.
  • Onboarding improvements for Help Center generation, OAuth redirects, and email provider detection.
  • Security/API fixes for sessions, SafeFetch, webhooks, OAuth, secrets, and dependencies.
  • Reliability fixes for IMAP/SMTP, assignment, widgets, Facebook, Instagram, WhatsApp, and email sync.
]]>https://forum.cloudron.io/post/125823https://forum.cloudron.io/post/125823Wed, 17 Jun 2026 07:51:16 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 11 Jun 2026 06:44:21 GMT]]>[1.52.2]

  • Update chatwoot to 4.14.2
  • Full Changelog
  • Help Center search and per-locale portal branding.
  • WhatsApp voice messages and improved Twilio call controls.
  • Processing status for one-off SMS and WhatsApp campaigns.
  • Contact filter for conversations and inline images in messages.
  • Resizable table columns and article editor improvements.
  • Companies enabled for Business cloud plans.
  • Onboarding OAuth return flows and Help Center generation status.
  • Inbox API docs, attachment docs, and richer webhook payloads.
  • Reliability fixes across email, Facebook, Instagram, WhatsApp, widgets, and webhooks.
  • Security and platform updates for Puma, OAuth dependencies, SafeFetch, and Vite.
]]>https://forum.cloudron.io/post/125684https://forum.cloudron.io/post/125684Thu, 11 Jun 2026 06:44:21 GMT<![CDATA[Reply to Chatwoot - Package Updates on Mon, 01 Jun 2026 11:24:02 GMT]]>[1.52.1]

  • Update chatwoot to 4.14.1
  • Full Changelog
  • New documentation-style Help Center layout and layout switcher.
  • Conversation unread counts, sidebar ordering, and badge updates.
  • WhatsApp/Twilio Cloud Calling and voice-call UX fixes.
  • Introduced support for BSUID in Whatsapp message payloads.
  • Onboarding improvements for Help Center generation and email detection.
  • Bulk label removal and bulk article category changes.
  • XML/PFX attachment support, TikTok plan enablement, and new inbox webhook events.
  • Reliability fixes for IMAP, auto-assignment, WhatsApp, CSAT, editor shortcuts, meta-polling and widgets.
  • Security/API polish for SafeFetch, dependencies, OpenAPI docs and allowlist for private inbox webhooks.
]]>https://forum.cloudron.io/post/125348https://forum.cloudron.io/post/125348Mon, 01 Jun 2026 11:24:02 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 19 May 2026 16:19:40 GMT]]>[1.52.0]

  • Update chatwoot to 4.14.0
  • Full Changelog
  • Companies: creation, details, notes, history, labels, and activity tracking.
  • Help Center: bulk actions, AI translation, URL embeds, and category-based article creation.
  • Captain/AI: document sync, FAQ improvements, handoff classification, and config refresh fixes.
  • Inbox UX: expanded chat list, bulk actions, attachments, quoted replies, and conversation IDs.
  • Integrations: Linear issue linking, template previews, WhatsApp campaign variables, and IMAP auth options.
  • Voice: ground work for WhatsApp/Twilio calling, inbound calls, recordings, and call join support.
  • Security: webhook validation, SSRF hardening, safer uploads, SAML fixes, and admin auth checks.
  • Reliability: fixes across reports, notifications, email, CSAT, CSV, portals, widgets, TikTok, and Slack.
]]>https://forum.cloudron.io/post/124886https://forum.cloudron.io/post/124886Tue, 19 May 2026 16:19:40 GMT<![CDATA[Reply to Chatwoot - Package Updates on Sat, 18 Apr 2026 07:24:30 GMT]]>[1.51.0]

  • Update chatwoot to 4.13.0
  • Full Changelog
  • Better Help Center editing with tables, slash commands, and GuideJar embeds
  • Participating tab for conversations
  • Smarter automations and macros for assignment and private notes
  • Assignment v2 enabled by default for new accounts
  • Captain Custom Tools, bulk document deletion, and AI workflow improvements
  • Signed webhooks for API Channel and Agent Bot webhooks
  • Reliability fixes across WhatsApp, LINE, Email, Widget, and webhooks
  • Numerous bug fixes and enhancements
  • Note: If you use API Channel or Agent Bot webhooks, Chatwoot now generates dedicated signing secrets and sends signed webhook headers. Update your webhook verification flow to use the new signing secrets.
]]>https://forum.cloudron.io/post/123620https://forum.cloudron.io/post/123620Sat, 18 Apr 2026 07:24:30 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 26 Mar 2026 06:56:59 GMT]]>[1.50.1]

  • Update chatwoot to 4.12.1
  • Full Changelog
  • Fixed an issue where AI Assist returned a 404 error in the Community Edition.
  • Fixed a regression introduced in v4.8.0 where webhook payloads for message_created and message_updated were sending channel-rendered HTML instead of the original raw message content.
]]>https://forum.cloudron.io/post/122520https://forum.cloudron.io/post/122520Thu, 26 Mar 2026 06:56:59 GMT<![CDATA[Reply to Chatwoot - Package Updates on Wed, 18 Mar 2026 10:31:21 GMT]]>[1.50.0]

  • Update chatwoot to 4.12.0
  • Full Changelog
  • Captain can now decide when to resolve conversations (Enterprise)
  • Assignment V2 is now available on all installations
  • Help Center improvements, including draft locales, category reordering, and search improvements
  • Added refresh token support for the Linear integration
  • Added outgoing attachments for TikTok in supported regions
  • Added webhook health and registration for WhatsApp Cloud
  • Added mobile WebView support for the widget
  • Slack replies now show the correct agent name and avatar
  • Agent bots can now toggle typing status
  • Numerous bug fixes, UI fixes, and performance enhancements
]]>https://forum.cloudron.io/post/122116https://forum.cloudron.io/post/122116Wed, 18 Mar 2026 10:31:21 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 10 Mar 2026 05:13:47 GMT]]>[1.49.2]

  • Update chatwoot to 4.11.2
  • Full Changelog
  • This hotfix adds changes for filter service not normalizing incoming values correctly, along with other changes to harden the service
]]>https://forum.cloudron.io/post/121540https://forum.cloudron.io/post/121540Tue, 10 Mar 2026 05:13:47 GMT<![CDATA[Reply to Chatwoot - Package Updates on Wed, 18 Feb 2026 07:20:56 GMT]]>[1.49.0]

  • Update chatwoot to 4.11.0
  • Full Changelog
  • This release focuses on improving how conversations are handled and resolved inside Chatwoot. We are introducing structured resolution workflows, better AI assistance in the reply composer, and UX improvements that reduce friction for agents.
  • We've improved the editor with Captain AI and a better experience for AI-assisted responses. AI reply suggestions now use related FAQs to improve response quality
  • Agents can now: Improve reply, Change tone, Fix grammar and spelling, Suggest a reply, Summarize the conversation, Ask Copilot
  • All of this works directly inside the composer. The agent can review and edit everything before sending.
]]>https://forum.cloudron.io/post/120394https://forum.cloudron.io/post/120394Wed, 18 Feb 2026 07:20:56 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 13 Jan 2026 06:32:08 GMT]]>[1.47.2]

  • Update chatwoot to 4.9.2
  • Full Changelog
  • This hotfix sanitizes email HTML content before processing quoted text, preventing unsafe scripts and event handlers from being executed while parsing email replies.
]]>https://forum.cloudron.io/post/118385https://forum.cloudron.io/post/118385Tue, 13 Jan 2026 06:32:08 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 23 Dec 2025 09:01:16 GMT]]>[1.47.1]

  • Update chatwoot to 4.9.1
  • Full Changelog
  • This hotfix resolves an issue affecting custom attributes page displaying no attributes messages even when contact or conversation attributes are configured in some cases.
]]>https://forum.cloudron.io/post/117475https://forum.cloudron.io/post/117475Tue, 23 Dec 2025 09:01:16 GMT<![CDATA[Reply to Chatwoot - Package Updates on Sat, 20 Dec 2025 07:41:08 GMT]]>[1.47.0]

  • Update chatwoot to 4.9.0
  • Full Changelog
  • This release adds early access to TikTok and Voice, makes Year in Review available to everyone, and continues work on the AI assistant and editor.
  • Chatwoot 4.9 introducesTikTokmessaging and expandedvoice capabilities, both currently available inalpha.
  • TikTok is available as an early-access channel in this release.
  • The Voice channel allows you to place outbound calls and receive inbound calls directly within Chatwoot.
  • This Year in Review is our small way of saying thank you.
  • This release continues the migration of the AI assistant (Captain) and the editor to Ruby LLM.
  • Standardized rich editor and improved plaintext handling across channels.
  • Redesigned custom attributes page.
  • Improved Instagram, WhatsApp, LINE, Shopify, LeadSquared, and Linear integrations
  • Performance, async processing, and background job reliability fixes.
]]>https://forum.cloudron.io/post/117365https://forum.cloudron.io/post/117365Sat, 20 Dec 2025 07:41:08 GMT<![CDATA[Reply to Chatwoot - Package Updates on Wed, 19 Nov 2025 08:53:47 GMT]]>[1.46.0]

  • Update chatwoot to 4.8.0
  • Full Changelog
  • Updated FAQ Management for Captain (Enterprise)
  • Simplified Navigation for Captain (Enterprise)
  • Companies Page ( Enterprise )
  • Support for SES Email Ingress
  • Bulk actions for Contacts
  • Ability to add custom names for webhooks
  • Ability to configure attachment limit from super admin
  • Ability to configure webhook timeouts from super admin
  • Numerous bug fixes, UI fixes, and performance enhancements
]]>https://forum.cloudron.io/post/115606https://forum.cloudron.io/post/115606Wed, 19 Nov 2025 08:53:47 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 16 Oct 2025 07:19:22 GMT]]>[1.45.0]

  • Update chatwoot to 4.7.0
  • Full Changelog
  • SP Initiated SAML auth flow (Enterprise)
  • Support for custom tools in captain (Enterprise)
  • Health monitoring page for Whatsapp cloud channels
  • Email channel supports reply threads as quoted texts
  • UI to manage allowed domains for website widget
  • Support for lock to single thread in telegram channel
  • Support for incoming file attachments in line channel
  • Numerous bug fixes, UI fixes, and performance enhancements
]]>https://forum.cloudron.io/post/113883https://forum.cloudron.io/post/113883Thu, 16 Oct 2025 07:19:22 GMT<![CDATA[Reply to Chatwoot - Package Updates on Sat, 20 Sep 2025 07:37:52 GMT]]>[1.44.0]

  • Update chatwoot to 4.6.0
  • Full Changelog
  • Support for 2FA Authentication
  • Support for SAML Authentication (Beta) ( Enterprise)
  • Support for templates in Twilio Whatsapp Channels
  • Advanced Message Search powered by elastic search (Enterprise)
  • Liquid template support for Whatsapp campaigns
  • Add labels as an action event for automation
  • Agent level language settings for dashboard
  • Captain improvements: PDF support for FAQ generation (Enterprise)
  • Captain improvements: Search Faqs (Enterprise)
  • Numerous bug fixes, UI fixes, and performance enhancements
]]>https://forum.cloudron.io/post/112856https://forum.cloudron.io/post/112856Sat, 20 Sep 2025 07:37:52 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 21 Aug 2025 07:58:23 GMT]]>[1.43.1]

  • Update chatwoot to 4.5.2
  • Full Changelog
  • This hotfix resolves an issue affecting some widget installations that caused the following error: sdk.js:300 Invalid URL Error: Invalid Protocol
  • This hotfix resolves migration issues affecting upgrades of Community Edition instances to the latest version.
]]>https://forum.cloudron.io/post/111873https://forum.cloudron.io/post/111873Thu, 21 Aug 2025 07:58:23 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 19 Aug 2025 06:21:39 GMT]]>[1.43.0]

  • Update chatwoot to 4.5.0
  • Full Changelog
  • Suppot for media templates in whatsapp
  • Ability to sync whatsapp templates manually
  • Ability to onboard existing business numbers via whatsapp embedded signup
  • Automation rules support for conversation_resolved event
  • Multiple attachments support for Slack integration
  • Custom OpenAI endpoint config for Captain
  • Bug fixes and performance improvements
  • New Languages
  • Bulgarian
]]>https://forum.cloudron.io/post/111822https://forum.cloudron.io/post/111822Tue, 19 Aug 2025 06:21:39 GMT<![CDATA[Reply to Chatwoot - Package Updates on Fri, 18 Jul 2025 17:47:28 GMT]]>[1.42.1]

  • Added an About section
]]>https://forum.cloudron.io/post/110429https://forum.cloudron.io/post/110429Fri, 18 Jul 2025 17:47:28 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 17 Jul 2025 06:47:11 GMT]]>[1.42.0]

  • Update chatwoot to 4.4.0
  • Full Changelog
  • WhatsApp channel: Embedded signup support (alpha)
  • WhatsApp channel: Campaigns support (alpha)
  • Image support in Captain (EE)
  • Ability to mention teams in private notes
  • User attribution in Linear integration
  • Web widget SDK: Dynamic custom welcome and availability messages
  • Bug fixes and performance improvements
]]>https://forum.cloudron.io/post/110350https://forum.cloudron.io/post/110350Thu, 17 Jul 2025 06:47:11 GMT<![CDATA[Reply to Chatwoot - Package Updates on Thu, 19 Jun 2025 13:25:48 GMT]]>[1.41.0]

  • fix: show build version in UI
]]>https://forum.cloudron.io/post/108989https://forum.cloudron.io/post/108989Thu, 19 Jun 2025 13:25:48 GMT<![CDATA[Reply to Chatwoot - Package Updates on Wed, 18 Jun 2025 08:55:22 GMT]]>[1.40.0]

  • Update chatwoot to 4.3.0
  • Full Changelog
  • Introduced Universal Copilot experience (EE)
  • Added automatic audio message transcription (EE)
  • Integrated support for Telegram Business bots
  • Enabled custom messages in CSAT surveys
  • Display active contacts in CRM
  • Allow deletion of conversations
  • Improved Linear integration: link multiple issues, activity messages, and more
  • Added template variable support for SMS campaigns
  • Upgraded Ruby to version 3.4.4
  • Bug fixes and performance improvements
]]>https://forum.cloudron.io/post/108920https://forum.cloudron.io/post/108920Wed, 18 Jun 2025 08:55:22 GMT<![CDATA[Reply to Chatwoot - Package Updates on Tue, 20 May 2025 12:40:00 GMT]]>[1.39.0]

  • Update chatwoot to 4.2.0
  • Full Changelog
  • Added support for custom instructions in Captain.
  • New integration: LeadSquared CRM.
  • Improved CSAT configuration options.
  • Minute-level precision for auto-resolving conversations.
  • Bot messages now show the bots name and avatar.
  • Contact notes are now visible in the conversation sidebar.
  • New API to update message status.
  • Events triggered on widget open and close.
  • Support for XML file attachments.
  • Various bug fixes and performance improvements.
]]>https://forum.cloudron.io/post/107415https://forum.cloudron.io/post/107415Tue, 20 May 2025 12:40:00 GMT<![CDATA[Reply to Chatwoot - Package Updates on Fri, 18 Apr 2025 07:43:11 GMT]]>[1.38.0]

  • Update chatwoot to 4.1.0
  • Full Changelog
  • New Instagram Channel with support for Instagram Business login
  • UI for managing agent bots within accounts
  • Email attachments now appear as file attachments instead of links
  • Fixes for issues related to conversation filters
  • Support for named parameters in WhatsApp templates (text-only templates)
  • Favicon support for portals based on the portal logo
  • Macros can now send webhook events
  • Numerous bug fixes and performance enhancements
]]>https://forum.cloudron.io/post/105910https://forum.cloudron.io/post/105910Fri, 18 Apr 2025 07:43:11 GMT