Solved OnlyOffice restarts continually

[ChristopherMag]

I have OnlyOffice 6.4.2 integrated into NextCloud 22.2.2

3 days ago OnlyOffice updated from version 1.9.2 to 1.9.3 (this is from the Even Log and these versions don't line up with the version listed under the updates tab).

It looks like the 1.9.2 to 1.9.3 is the Cloudron specific version numbers.

I know this was working last week but I am not sure if I have tried to open it in the last few days so it may have been an issue since the most recent update.

Each time the app starts it appears to fail at this step

/app/pkg/start.sh: line 23: CLOUDRON_POSTGRESQL_PASSWORD: unbound variable

Here is the full log of it trying to start up.

Nov 16 14:55:11 => Setup directories
Nov 16 14:55:11 => Patch configuration files
Nov 16 14:55:11 Reading config from /app/data/config/production-linux.json ...
Nov 16 14:55:11 {
Nov 16 14:55:11 log: { filePath: '/etc/onlyoffice/documentserver/log4js/production.json' },
Nov 16 14:55:11 storage: {
Nov 16 14:55:11 fs: {
Nov 16 14:55:11 folderPath: '/var/lib/onlyoffice/documentserver/App_Data/cache/files'
Nov 16 14:55:11 }
Nov 16 14:55:11 },
Nov 16 14:55:11 services: {
Nov 16 14:55:11 CoAuthoring: {
Nov 16 14:55:11 requestDefaults: [Object],
Nov 16 14:55:11 server: [Object],
Nov 16 14:55:11 utils: [Object],
Nov 16 14:55:11 sockjs: [Object],
Nov 16 14:55:11 sql: [Object],
Nov 16 14:55:11 redis: [Object],
Nov 16 14:55:11 secret: [Object],
Nov 16 14:55:11 token: [Object]
Nov 16 14:55:11 }
Nov 16 14:55:11 },
Nov 16 14:55:11 license: {
Nov 16 14:55:11 license_file: '/var/www/onlyoffice/documentserver/../Data/license.lic',
Nov 16 14:55:11 warning_limit_percents: '70'
Nov 16 14:55:11 },
Nov 16 14:55:11 FileConverter: {
Nov 16 14:55:11 converter: {
Nov 16 14:55:11 fontDir: '/usr/share/fonts',
Nov 16 14:55:11 presentationThemesDir: '/var/www/onlyoffice/documentserver/sdkjs/slide/themes',
Nov 16 14:55:11 x2tPath: '/var/www/onlyoffice/documentserver/server/FileConverter/bin/x2t',
Nov 16 14:55:11 docbuilderPath: '/var/www/onlyoffice/documentserver/server/FileConverter/bin/docbuilder',
Nov 16 14:55:11 docbuilderAllFontsPath: '/var/lib/onlyoffice/documentserver/App_Data/docbuilder/AllFonts.js'
Nov 16 14:55:11 }
Nov 16 14:55:11 },
Nov 16 14:55:11 FileStorage: { directory: '/app/data/documentserver/App_Data' },
Nov 16 14:55:11 SpellChecker: { server: { dictDir: './dictionaries' } }
Nov 16 14:55:11 }
Nov 16 14:55:11 Patching Postgres credentials ...
Nov 16 14:55:11 Patching Redis credentials ...
Nov 16 14:55:11 Ensuring spellcheck dictionaries ...
Nov 16 14:55:11 Writing config to /app/data/config/production-linux.json ...
Nov 16 14:55:11 Done
Nov 16 14:55:11 => Initialize database
Nov 16 14:55:11 /app/pkg/start.sh: line 23: CLOUDRON_POSTGRESQL_PASSWORD: unbound variable

[girish]

@christophermag Yes, this is a bug which we just fixed. https://git.cloudron.io/cloudron/box/-/commit/48574ce3502d96b5c73d52fe25fd158cfb559e3a

• Edit /home/yellowtent/box/src/services.js
• Add missing await in line 1403
• systemctl restart box

There is an update scheduled later today (7.0.4), if you want to wait.

[ChristopherMag]

@girish Awesome, I will make notes on what I need to change and wait till tomorrow to change it, thanks!

[ChristopherMag]

@girish I went ahead and made the change manually and we are back in business.

In case anyone else looks at this, the home/yellowtent/box path is on the server hosting cloudron.