<![CDATA[How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain"]]>Does anyone know how to use Redirections on Cloudron?

I am running Apache Guacamole and I need to be able to access it outside of my home network, I did the port foward but when I try to access it outside of my home network it says this;

"You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

Which then I found this forum which someone fixed - Here: https://forum.cloudron.io/topic/6023/you-are-seeing-this-page-because-this-domain-points-to-cloudron-server-ip-but-no-app-is-installed-on-that-domain

The person who gives the fix tells everyone to go to: https://docs.cloudron.io/apps/#redirections - I did the exact directions but it won't work for some reason.

Any help is appreciated, thanks in advance!

]]>https://forum.cloudron.io/topic/6106/how-to-fix-you-are-seeing-this-page-because-this-domain-points-to-cloudron-server-ip-but-no-app-is-installed-on-that-domainRSS for NodeMon, 13 Apr 2026 23:30:10 GMTWed, 01 Dec 2021 23:39:16 GMT60<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 02:11:30 GMT]]>@girish Thank you!

]]>https://forum.cloudron.io/post/40022https://forum.cloudron.io/post/40022Thu, 02 Dec 2021 02:11:30 GMT<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 02:05:34 GMT]]>@norkzyt yes,

9d83f4e7-5fcd-4ff5-bfe1-c84df082e5ed-image.png

]]>https://forum.cloudron.io/post/40021https://forum.cloudron.io/post/40021Thu, 02 Dec 2021 02:05:34 GMT<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 02:05:25 GMT]]>@girish

I will try it and just to make sure, did you load into "guac.starkmovie.tk"?

Edit: I switched browsers and that did it, thank you very much for your help.

]]>https://forum.cloudron.io/post/40020https://forum.cloudron.io/post/40020Thu, 02 Dec 2021 02:05:25 GMT<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 01:58:10 GMT]]>@norkzyt If I visit your guac.domain.com, I can see guacamole here. If I visit guac.cloudron.domain.com it redirects to guac.domain.com (as expected) and then I see guacamole.

I wonder if you are just hitting some browser caching issue? Can you try in another browser/device or clearing browser cache?

]]>https://forum.cloudron.io/post/40019https://forum.cloudron.io/post/40019Thu, 02 Dec 2021 01:58:10 GMT<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 01:44:10 GMT]]>@girish

Alright so the domain that I made is the same one that is associated with Cloudron as shown in the picture below named ( Cloudron ).

I use Cloudflare to setup the Domain and DNS.

Cloudron

Did I set it up wrong here?

]]>https://forum.cloudron.io/post/40018https://forum.cloudron.io/post/40018Thu, 02 Dec 2021 01:44:10 GMT<![CDATA[Reply to How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" on Thu, 02 Dec 2021 00:55:53 GMT]]>It doens't look like redirections is the root cause of your problem.

@norkzyt said in How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain":

"You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

Let's say you installed guacamole at guac.domain.com, are you entering https:/guac.domain.com on browser ?

To explain why this page is shown:

  • Let's say you install 3 apps on Cloudron - app1.domain.com, app2.domain.com, and app3.domain.com .

  • When you visit any of the above domains, Cloudron knows which app to serve to the browser.

  • Now, let's say you create an entry your DNS random.domain.com and this points to Cloudron server.

  • When you visit https://random.domain.com, Cloudron has no clue what app it should serve up - app1 or app2 or app3 ? So, it will serve up this page saying "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" .

So, can you confirm that the domain under which you installed the app and the domain you are entering in the browser are the same?

Please note that https://www.domain.com and https://domain.com are totally different!

I will fix the text above to be more clear. Maybe instead of "this domain", it should just spell out the domain and explain a bit more.

]]>https://forum.cloudron.io/post/40015https://forum.cloudron.io/post/40015Thu, 02 Dec 2021 00:55:53 GMT