<![CDATA[Import Backup Fails in odd ways]]>Importing an app by exporting a backup config from cloudronA to cloudronB.

Backups are on S3v4 + encrypted

Importing Backup > uploading backup config saved from cloudronA.

Access key is omitted from config save, so pasting that in, however the bug is allowing the import to continue w/o entering the enryption password.

This causes the import to fail during the download phase.
It's not graceful either. Can't cancel it.

Then the Task Error from the Repair tab lets you retry it, which also fails.

Then going back to Backups tab, one cannot do another import by uploading another backup config. The fields remain blank.

One must completely exit the app config before one can try again.

So two bugs possibly. The middle one shouldn't come up if the first is prevented.

]]>https://forum.cloudron.io/topic/6530/import-backup-fails-in-odd-waysRSS for NodeSun, 12 Apr 2026 03:16:04 GMTMon, 21 Feb 2022 07:15:52 GMT60<![CDATA[Reply to Import Backup Fails in odd ways on Tue, 22 Feb 2022 15:36:06 GMT]]>For a start, the next version will require the user to add an encryption password if the backup config indicates that the backup is encrypted.

]]>https://forum.cloudron.io/post/43828https://forum.cloudron.io/post/43828Tue, 22 Feb 2022 15:36:06 GMT<![CDATA[Reply to Import Backup Fails in odd ways on Tue, 22 Feb 2022 05:01:43 GMT]]>Correct.

The flow could be improved further by providing a unique one-time link (via the api?) for a backup config file that one can simply paste into the destination cloudron instead of downloading and then importing a file.

]]>https://forum.cloudron.io/post/43806https://forum.cloudron.io/post/43806Tue, 22 Feb 2022 05:01:43 GMT<![CDATA[Reply to Import Backup Fails in odd ways on Mon, 21 Feb 2022 21:44:49 GMT]]>So, the import is indeed allowed even if the app errored out. The "retry import" is not ideal since it doesn't allow you to retry the import with a password.

]]>https://forum.cloudron.io/post/43801https://forum.cloudron.io/post/43801Mon, 21 Feb 2022 21:44:49 GMT<![CDATA[Reply to Import Backup Fails in odd ways on Mon, 21 Feb 2022 21:19:09 GMT]]>Good report. I guess we have to export in the config that a password is required and the UI needs to "require" it. @nebulon knows better than me if this is easy or not.

As for the second issue, import should be allowed in any app state (like restore). So, that looks like a bug, will check.

]]>https://forum.cloudron.io/post/43799https://forum.cloudron.io/post/43799Mon, 21 Feb 2022 21:19:09 GMT