<![CDATA[Etherpad DNS error on install]]>I am trying to install etherpad to a wildcard domain and I am getting the following error:

An error occurred during the install operation: DNS Error: DNS Record is not synced yet: queryNs ECONNREFUSED mysitename.com

I feel like this might be something simple I am missing, but I am not finding anything. Ideas?

]]>https://forum.cloudron.io/topic/6770/etherpad-dns-error-on-installRSS for NodeFri, 15 May 2026 05:19:37 GMTThu, 07 Apr 2022 06:00:48 GMT60<![CDATA[Reply to Etherpad DNS error on install on Fri, 08 Apr 2022 16:25:55 GMT]]>@seeker ok, let us know if it works out (or not).

]]>https://forum.cloudron.io/post/45875https://forum.cloudron.io/post/45875Fri, 08 Apr 2022 16:25:55 GMT<![CDATA[Reply to Etherpad DNS error on install on Fri, 08 Apr 2022 00:46:27 GMT]]>@nebulon
The domain is hosted with bluehost, I think I have it set up so that it should forward to my cloudron. I am going to check.

@girish when installing I do not think I a bear domain. I specified "ether.mysitename.com"

thanks for the help. I am actually trying again. I am wondering if I did not wait long enough.
Thank you

etherpad error dns.JPG

]]>https://forum.cloudron.io/post/45848https://forum.cloudron.io/post/45848Fri, 08 Apr 2022 00:46:27 GMT<![CDATA[Reply to Etherpad DNS error on install on Thu, 07 Apr 2022 16:34:27 GMT]]>If you use the wildcard DNS provider, please note that a DNS entry for *.domain.com does NOT cover the bare domain domain.com (like in your example). Also, if it says NS not found, it could also be that your domain is very new and the nameservers are still propagating.

]]>https://forum.cloudron.io/post/45798https://forum.cloudron.io/post/45798Thu, 07 Apr 2022 16:34:27 GMT<![CDATA[Reply to Etherpad DNS error on install on Thu, 07 Apr 2022 11:52:08 GMT]]>Which backend are you using for this domain in Cloudron? And can you check if the DNS record was created on your nameserver side?

]]>https://forum.cloudron.io/post/45776https://forum.cloudron.io/post/45776Thu, 07 Apr 2022 11:52:08 GMT