For example SSDnodes has sufficiently high limits that I never hit them, and they loosely enforce it.

Also, if a particular aspect of your service is the only one causing the limits to be exceeded, for ex: image or video repository, that resource can be CDN'd (often for free) resolving the local network bw issue.

@doodlemania2 I know OVH Cloud has unlimited bandwidth. The connection speed increases with each higher plan.

On the other hand, personally OVH is among the last places I would use to host anything.

But regardless, whether you are paying 8 EUR for 6vCPU/8GB Ram or 27 EUR for 10vCPU/60GB Ram (lol) they are without doubt horribly oversold. Your mileage will vary. All about setting expectations and if you don't expect much then you won't be disappointed.

Like I said before, 20ms to 80ms may not seem much in isolation but there are other factors which impact visitors inside/outside of the UK and so on. For most that don't do a lot of optimization, it is unlikely to be a noticeable difference. So if Contabo works for people, then it's good for what it is.

From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

That would suggest they're doing some AS network tomfoolery and not actually having servers in the UK, just made to look like they are. Probably in FR.

Top be fair to any provider offering anything priced in single digits, but they time they've paid staff to answer an email or two the cost of business exceeds the income. I think most provider's smallest instances are really loss-leader marketing.

Not relevant in relation to the issue though. Whether I pay 8 EUR or 80 EUR, it will not change the problem of an 80ms roundtrip, it will be the same for any service within that DC. It could be teething issues that will get better, either way, not my concern anymore.

I kinda respect the honesty, as well as your voting with your time and doing the same.

Best of luck, and let us know if you find anything else comparable.

I'm in Jersey BTW, so 150 miles south of you. Island-wide fibre to home here, so I get used to 1ms pings to London/Paris and Gigabit speeds at home

I wouldn't even have minded if they just fobbed me off but to tell me just to walk if I wasn't happy, lol.

Otherwise there's a good hosting research rabbit-hole here: https://hostadvice.com/?server_location=GB

From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

The response I got back was "Suggest you look for another provider".

Ok then, cancelled.

I feel I made the right choice by switching because if something does go bad provider wise, most likely it's network stuff that you can do nothing about but wait it out. Also, DigitalOcean' support takes just as long to respond. Having done an actual Cloudron migration, I'm less stressed about switching hosts if things do go south. The process was super easy and the only real "hassle" is the propagation time. Of course, this relies on you having S3 backups with a third party like Backblaze, etc..

If you have the backups and time to move quickly

The power of Cloudron

my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

And that for me at least is where I can't use a provider. Knowing their support isn't good and therefore hoping nothing goes wrong.

If you have the backups and time to move quickly should something go wrong then fair enough, I just don't want to want to be in that position.

Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..

It's the same thing for US customers. It shows $6.99 for the starting VPS. I think that's the conversion rate + a "foreign" transaction fee.

@MooCloud_Matt I agree, my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

One person signed up recently for the UK, and got set to EUR billing, he asked the same day of signup to change his billing to GBP, and they agreed to change it if he paid a $25 admin fee...

Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..