<![CDATA[Can't get my domain to work with Cloudron]]>So, I've installed Cloudron on a Ubuntu VM on my Proxmox server. During the Cloudron setup I used my Cloudflare domain and used the API global key to get everything set up, but it didn't work. I have the error attached.

Now, I was able to get the initial setup working by going to the IP address of my Ubuntu server, but then ran into an issue getting guacamole installed. Now, after rebooting my Ubuntu server and trying to get back in, the IP and my domain are not working at all.IP error.PNG Domain Error.PNG

]]>https://forum.cloudron.io/topic/7071/can-t-get-my-domain-to-work-with-cloudronRSS for NodeTue, 16 Jun 2026 16:06:32 GMTSun, 22 May 2022 19:12:22 GMT60<![CDATA[Reply to Can't get my domain to work with Cloudron on Wed, 28 Feb 2024 10:34:13 GMT]]>In the past I have only seen the angular templates, if the browser has javascript disabled or the javascript files are not loaded. Do you see failing requests in your browser console?

]]>https://forum.cloudron.io/post/84133https://forum.cloudron.io/post/84133Wed, 28 Feb 2024 10:34:13 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Tue, 27 Feb 2024 15:21:06 GMT]]>@nebulon I have exposed the static LAN IP of my server via DMZ now and changed nothing in Cloudflare. The curls to the internal IP now return a "moved permanently" for http and "no SSL" for https respectively. When curl-ing the external IP, it's still trying to connect to the correct ports but only throws a timeout.

@girish I have tryied it in brave, chrome, edge, firefox, and the terminal, same result across the board. When trying the internal IP, it redirects automatically to my.<domain>.net/setup.html. Loading this template always fails with a timeout 😕
When trying to connect to just my.<domain>.net it doesn't redirect to the setup page.

At this point I'm not sure my router's the problem. It does what is asked of it, but the Cloudron server can't establish connections.

]]>https://forum.cloudron.io/post/84101https://forum.cloudron.io/post/84101Tue, 27 Feb 2024 15:21:06 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Mon, 26 Feb 2024 17:04:27 GMT]]>If you check the browser tab, it will tell you what queries are failing. Clearly , it is loading something. Have you tried a hard refresh / another browser already?

]]>https://forum.cloudron.io/post/84053https://forum.cloudron.io/post/84053Mon, 26 Feb 2024 17:04:27 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Mon, 26 Feb 2024 16:25:21 GMT]]>If it works for the local IP within your network, than most likely its a port-forwarding our other routing issue with your router. Can you double check that? If you use some kind of fritzbox, it has an expose host feature, which you could maybe try instead of portforwarding rules.

]]>https://forum.cloudron.io/post/84052https://forum.cloudron.io/post/84052Mon, 26 Feb 2024 16:25:21 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Mon, 26 Feb 2024 12:49:35 GMT]]>I have proxy turned off since the start. When doing an insecure curl to the IP in my network, it returns an HTML site that looks like this:
image.png

I guess that's working so far at least 🙂
What else could be the problem?
For the record, my Cloudflare DNS records look like this:

image.png

]]>https://forum.cloudron.io/post/84032https://forum.cloudron.io/post/84032Mon, 26 Feb 2024 12:49:35 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Sun, 25 Feb 2024 13:17:44 GMT]]>For the dynamic Ip, you might be interested in https://docs.cloudron.io/networking/#dynamic-dns

Also since you indicate that you use Cloudflare, disable the proxying feature for a start. Also if you mean you were not able to connect via curl, do you get any error or actually can't reach the server in the first place? For the latter something is likely wrong with your router setup (port forwarding). Also you could check with curl -k https://<your local server IP> to see if that connects fine.

]]>https://forum.cloudron.io/post/83971https://forum.cloudron.io/post/83971Sun, 25 Feb 2024 13:17:44 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Sun, 25 Feb 2024 13:03:17 GMT]]>Thank you @nebulon
Yes, I have followed all the steps from this thread and here https://docs.cloudron.io/troubleshooting/

I have a fresh install of Ubuntu and have installed Cloudron with the three given commands - it all worked fine. I also set up everything on Cloudflare. After the reboot, I entered my domain name and provided my Cloudflare global API key. The A record "my" was generated along with 3 TXT records from Cloudrion.
Since then, nothing's working regarding Cloudrion 😕
When trying to reach my.<domain_name>.net, it just loads until a timeout occurs. I have opened my ports accordingly, which I tested with curl my.<domain_name>.net with http and https respectively. Both couldn't connect, but http wanted to connect to port 80 and https to 443 (as instructed).
I tried the aforementioned troubleshooting page and all my services seem to be running. Except for one, I guess. The docker container mysql was never running, and the image for it wasn't installed with the setup script. Not being able to establish a connection might stem from another issue tho, I would imagine.

Also, I configured a static LAN IP for my server. So it shouldn't change. The public IP changes every few hours, but I have a dynamic DNS script running periodically to change it accordingly on Cloudflare.

]]>https://forum.cloudron.io/post/83969https://forum.cloudron.io/post/83969Sun, 25 Feb 2024 13:03:17 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Sun, 25 Feb 2024 12:45:13 GMT]]>@MillCreeker have you already followed the steps in this rather old thread by now? If so please give more context so we can better help you.

]]>https://forum.cloudron.io/post/83968https://forum.cloudron.io/post/83968Sun, 25 Feb 2024 12:45:13 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Sun, 25 Feb 2024 12:27:48 GMT]]>Hello, I have the exact same problem here. Can you please help me confirm whether my router is the problem? That way I could try to figure it out with my provider 🙂

]]>https://forum.cloudron.io/post/83967https://forum.cloudron.io/post/83967Sun, 25 Feb 2024 12:27:48 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Mon, 27 Jun 2022 23:25:50 GMT]]>Unfortunately, we could never figure out why port forwarding does not work with @danteswrath 's router.

@danteswrath If you like you can open a new thread here with your router information and maybe someone knows how to configure it properly.

]]>https://forum.cloudron.io/post/50220https://forum.cloudron.io/post/50220Mon, 27 Jun 2022 23:25:50 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 09:47:35 GMT]]>@danteswrath this is very strange then. Maybe you can send a mail with your public IP to support@cloudron.io so we can test this from here.

]]>https://forum.cloudron.io/post/50122https://forum.cloudron.io/post/50122Fri, 24 Jun 2022 09:47:35 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 09:41:53 GMT]]>@nebulon I've tried a couple browsers and still the same thing.

]]>https://forum.cloudron.io/post/50121https://forum.cloudron.io/post/50121Fri, 24 Jun 2022 09:41:53 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 09:14:50 GMT]]>@danteswrath then this is something about your browser, if curl works as expected. Do you have any addons active which could interfere here? Note as mentioned, that using a self-signed certificate is usually considered unsafe, which is why maybe some security related addon or some browser setting itself could "protect" you here. Can you try some other browser maybe?

]]>https://forum.cloudron.io/post/50118https://forum.cloudron.io/post/50118Fri, 24 Jun 2022 09:14:50 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 09:07:58 GMT]]>@nebulon Gives me the same message I've been getting "This site can't be reached."

]]>https://forum.cloudron.io/post/50117https://forum.cloudron.io/post/50117Fri, 24 Jun 2022 09:07:58 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 09:02:18 GMT]]>@danteswrath ok, so this is also not too bad, since Cloudron does come up with a self-signed certificate initially until the setup via browser is finished and a real domain is setup.

So what happens now if you go to https://<your public ip> ? It would be expected to see a browser warning about insecure page, which you have to skip to reach the dashboard domain setup.

]]>https://forum.cloudron.io/post/50114https://forum.cloudron.io/post/50114Fri, 24 Jun 2022 09:02:18 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 08:38:03 GMT]]>This is what I get when I try "https" instead of "http"

curl: (60) SSL certificate problem: self signed certificate
More details here: https://curl.haxx.se/docs/sslcerts.html

curl failed to verify the legitimacy of the server and therefore could not
establish a secure connection to it. To learn more about this situation and
how to fix it, please visit the web page mentioned above.

]]>https://forum.cloudron.io/post/50113https://forum.cloudron.io/post/50113Fri, 24 Jun 2022 08:38:03 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 08:34:53 GMT]]>@danteswrath that means http is working as expected. Then if you do the same only replace http with https to test SSL.

Just to be sure, http is on port 80 and httpS is on port 443, in case you only have port 80 currently forwarded.

]]>https://forum.cloudron.io/post/50112https://forum.cloudron.io/post/50112Fri, 24 Jun 2022 08:34:53 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 08:29:02 GMT]]>Okay so ran both commands and got this for both:

<html>
<head><title>301 Moved Permanently</title></head>
<body>
<center><h1>301 Moved Permanently</h1></center>
<hr><center>nginx</center>
</body>
</html>

]]>https://forum.cloudron.io/post/50111https://forum.cloudron.io/post/50111Fri, 24 Jun 2022 08:29:02 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 08:23:24 GMT]]>@danteswrath can you actually run curl http://localhost via SSH on your server? If yes, then nginx is responding correctly. Next would be to run curl http://<localipofyourserver> from your laptop within the same network. If this works, the server firewall is also fine. Then this is some configuration of your router which is still off.

]]>https://forum.cloudron.io/post/50109https://forum.cloudron.io/post/50109Fri, 24 Jun 2022 08:23:24 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 08:22:46 GMT]]>Also, what's really strange is that since I did a fresh install, I initially had to go to my Ubuntu's IP address to do the initial setup.

After I entered my domain with my Cloudflare API Key the page refreshed to my domain, which the page gave me the same message I've been getting.

Now, the weird thing is, if I enter in my Ubuntu IP address in my address bar, it loads the Cloudron setup page, but then refreshes again to my domain and gives me the "site can't be reached" again.

]]>https://forum.cloudron.io/post/50108https://forum.cloudron.io/post/50108Fri, 24 Jun 2022 08:22:46 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 07:58:45 GMT]]>Okay, so just tried a completely fresh install. New install of Ubuntu and Cloudron. Still getting "Site can't be reached." Also just tried SSH, which actually did work without me having to port forward the SSH port in my router.

]]>https://forum.cloudron.io/post/50107https://forum.cloudron.io/post/50107Fri, 24 Jun 2022 07:58:45 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 07:38:37 GMT]]>Not sure I am fully following, but to get anything Cloudron related out of the way, I assume you are connecting to your Ubuntu server via SSH from your laptop. If this is the case, can you ensure that using your public IP (the one you get when visiting for example https://www.whatismyip.com/ from within your local network, without using any kind of vpn) you can SSH into your server? This requires the very same portforwarding rules like Cloudron requires for other ports. So if you can make this work for your SSH port, then just do the same for basically all ports mentioned at https://docs.cloudron.io/security/#inbound-ports

]]>https://forum.cloudron.io/post/50105https://forum.cloudron.io/post/50105Fri, 24 Jun 2022 07:38:37 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Fri, 24 Jun 2022 06:33:20 GMT]]>Well now, both external to my network and internal to my network, I'm just getting "This site can't be reached."

]]>https://forum.cloudron.io/post/50102https://forum.cloudron.io/post/50102Fri, 24 Jun 2022 06:33:20 GMT<![CDATA[Reply to Can't get my domain to work with Cloudron on Thu, 23 Jun 2022 23:25:33 GMT]]>@danteswrath Oh. So then, what do you get if you access from outside via https://my.domain.com ? Once setup, Cloudron can only be accessed via domain name and not IP address.

(I also don't understand how accessing by IP address shows a cloudflare page, but that's some other issue).

]]>https://forum.cloudron.io/post/50095https://forum.cloudron.io/post/50095Thu, 23 Jun 2022 23:25:33 GMT