<![CDATA[App won't Update/Stop/Restart]]>During an update of my apps (I like to update them manually), one of the apps went into a 'queued' state and won't come out of the state. Event log for the app shows it performed the action (in this case stop), but the dashboard still shows 'stopping.' Even rebooted the server to try and clear it.

Tried recovery mode, restart, etc. Retry Task is greyed out. (shrug) 🙂

]]>https://forum.cloudron.io/topic/7393/app-won-t-update-stop-restartRSS for NodeThu, 08 Oct 2026 07:11:44 GMTMon, 18 Jul 2022 15:33:08 GMT60<![CDATA[Reply to App won't Update/Stop/Restart on Wed, 20 Jul 2022 07:35:17 GMT]]>@girish I had something similar with navidrome too when an update broke a volume mount.

]]>https://forum.cloudron.io/post/51092https://forum.cloudron.io/post/51092Wed, 20 Jul 2022 07:35:17 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Wed, 20 Jul 2022 06:51:19 GMT]]>@doodlemania2 Can you ping us on support@ if you hit this state again? Usually a cancel button appears after 2 mins of the task running without finishing.

]]>https://forum.cloudron.io/post/51084https://forum.cloudron.io/post/51084Wed, 20 Jul 2022 06:51:19 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Tue, 19 Jul 2022 16:38:04 GMT]]>@doodlemania2 wow, glad something worked.

Hopefuly @staff can find something in the error handling code.

]]>https://forum.cloudron.io/post/51046https://forum.cloudron.io/post/51046Tue, 19 Jul 2022 16:38:04 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Tue, 19 Jul 2022 14:36:25 GMT]]>was able to resolve by continually toggling recovery mode back and forth like 10 times... shrug 🙂

]]>https://forum.cloudron.io/post/51037https://forum.cloudron.io/post/51037Tue, 19 Jul 2022 14:36:25 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Tue, 19 Jul 2022 01:30:06 GMT]]>@ApplegateR That's an interesting idea - will give it a try!

]]>https://forum.cloudron.io/post/51023https://forum.cloudron.io/post/51023Tue, 19 Jul 2022 01:30:06 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Tue, 19 Jul 2022 01:29:37 GMT]]>@robi yeah, up to about 12 hours waiting on ye old cancel 🙂

]]>https://forum.cloudron.io/post/51022https://forum.cloudron.io/post/51022Tue, 19 Jul 2022 01:29:37 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 21:14:04 GMT]]>@doodlemania2 said in App won't Update/Stop/Restart:

i wonder if there's a way in box to make it stop what it is trying to do (did restart server once)

certain tasks after some timeout will display a cancel task (x) button for the app progress line that seems stuck. Just have to wait to see it.

]]>https://forum.cloudron.io/post/51016https://forum.cloudron.io/post/51016Mon, 18 Jul 2022 21:14:04 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 18:42:09 GMT]]>@doodlemania2 it happen to me yesterday. Are you current use S3 storage for backup?

If so make sure you disable delete retention policy now I can update or do anything on my side now.

]]>https://forum.cloudron.io/post/51013https://forum.cloudron.io/post/51013Mon, 18 Jul 2022 18:42:09 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 18:38:37 GMT]]>@robi tried that too! still stuck - 😕
i wonder if there's a way in box to make it stop what it is trying to do (did restart server once)

]]>https://forum.cloudron.io/post/51012https://forum.cloudron.io/post/51012Mon, 18 Jul 2022 18:38:37 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 17:32:14 GMT]]>@doodlemania2 if that is the case, then a restore and upgrade should complete.

]]>https://forum.cloudron.io/post/51009https://forum.cloudron.io/post/51009Mon, 18 Jul 2022 17:32:14 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 17:26:39 GMT]]>It's Invoice Ninja, but I don't think it's related to something in the app. I think the container is just in a funky state.
ae62cf00-1bc5-4f2e-84f7-d637c25c5416-image.png

App continues to run in the background and is accessible.

@robi said in App won't Update/Stop/Restart:

@doodlemania2
which app?
is it new?
what snippet of logs shows why it's not completing the process?
check if services are all green?
disk space?

]]>https://forum.cloudron.io/post/51008https://forum.cloudron.io/post/51008Mon, 18 Jul 2022 17:26:39 GMT<![CDATA[Reply to App won't Update/Stop/Restart on Mon, 18 Jul 2022 17:07:15 GMT]]>@doodlemania2
which app?
is it new?
what snippet of logs shows why it's not completing the process?
check if services are all green?
disk space?

]]>https://forum.cloudron.io/post/51006https://forum.cloudron.io/post/51006Mon, 18 Jul 2022 17:07:15 GMT