<![CDATA[First-time install, Login, Password invalid]]>Just created a Cloudron instance on a Vultr VM went through the installation successfully, setup the first account.

However I cannot login.

Are there any limitations on the characters allowed in a password? I used my password generator and it can throw some interesting characters in 🐶

Only thing I can think of that might have failed.

The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

Any way to do a password reset via the CLI?

cheers
James

]]>https://forum.cloudron.io/topic/7442/first-time-install-login-password-invalidRSS for NodeSun, 19 Apr 2026 08:07:11 GMTMon, 01 Aug 2022 07:31:25 GMT60<![CDATA[Reply to First-time install, Login, Password invalid on Mon, 01 Aug 2022 17:19:07 GMT]]>@prologic said in First-time install, Login, Password invalid:

The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

Email also only starts working after you have signed up in the App store UI.

]]>https://forum.cloudron.io/post/51479https://forum.cloudron.io/post/51479Mon, 01 Aug 2022 17:19:07 GMT<![CDATA[Reply to First-time install, Login, Password invalid on Mon, 01 Aug 2022 17:18:13 GMT]]>Yeah, there shouldn't be any password limitations, other than the length as @BrutalBirdie pointed out.

]]>https://forum.cloudron.io/post/51478https://forum.cloudron.io/post/51478Mon, 01 Aug 2022 17:18:13 GMT<![CDATA[Reply to First-time install, Login, Password invalid on Mon, 01 Aug 2022 09:51:07 GMT]]>@BrutalBirdie appendix / password limitations.

No there should be no password limitations afaik.

https://git.cloudron.io/cloudron/box/-/blob/master/migrations/initial-schema.sql#L5

CREATE TABLE IF NOT EXISTS users(
    
    password VARCHAR(1024) NOT NULL,
    [...]

These are the DB limitations by default.
Is your password bigger then 1024? 😄

So this are the password limitations.

]]>https://forum.cloudron.io/post/51455https://forum.cloudron.io/post/51455Mon, 01 Aug 2022 09:51:07 GMT<![CDATA[Reply to First-time install, Login, Password invalid on Mon, 01 Aug 2022 09:42:54 GMT]]>Hi 👋 @prologic yes there is.

ssh into your server and get root permissions, then you can use the

cloudron-support --owner-login

command to get a temporary owner login password.

If that does not work as well it would be best to just start a fresh setup.

Although, logs would be nice to see what happened to prevent this issue from coming up further down the road.

Cheers,
Elias 🍻

]]>https://forum.cloudron.io/post/51454https://forum.cloudron.io/post/51454Mon, 01 Aug 2022 09:42:54 GMT