<![CDATA[App restore fails at 65% | Wordpress]]>I'm trying to restore a wordpress site from a backup after a PHP upgrade fail went fatally wrong for some reason.

However even though I have set vm.overcommit_memory = 1 as advised in the logs it's still getting stuck at box:tasks update 5947: {"percent":65,"message":"Downloading 12992M@0MBps"}

(It's stupidly large because it has A LOT of photos.)

All advice, tips, and pointers gratefully received.

]]>https://forum.cloudron.io/topic/8227/app-restore-fails-at-65-wordpressRSS for NodeTue, 06 Oct 2026 00:25:52 GMTSat, 17 Dec 2022 18:36:54 GMT60<![CDATA[Reply to App restore fails at 65% | Wordpress on Mon, 19 Dec 2022 15:45:17 GMT]]>Increasing concurrency and memory, as suggested here, works:
https://forum.cloudron.io/topic/8219/backup-hangs/14

Found at Menu > Backups > Configure > Advanced.

Tip to @girish / dev team: adding in a note on the app > backups page would probably be very helpful.

Restore failing? Try [increasing memory and concurrency]

70c14a75-3889-4c9e-abef-799231c38e76-image.png

]]>https://forum.cloudron.io/post/58479https://forum.cloudron.io/post/58479Mon, 19 Dec 2022 15:45:17 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Mon, 19 Dec 2022 15:44:17 GMT]]>Hm this is a bit of a mystery. What backup provider/backend do you use? Do you use tgz or RSYNC? Can you monitor system ressources like RAM over SSH during the restore process?

The fact that the download stops smells like a rate limit from the backup storage but I'm a bit clueless on how to proceed from here.

What you actually can do: Download the backup config from your latest wordpress backup. Take a look at the path/dir at the backup destination. Log into your backup space and download this specific backup folder. Upload it somewhere else or mount it to your Cloudron. Go to your Wordpress app and import the backup manually from the new source.

]]>https://forum.cloudron.io/post/58478https://forum.cloudron.io/post/58478Mon, 19 Dec 2022 15:44:17 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Mon, 19 Dec 2022 15:23:55 GMT]]>@eddowding if you haven't already done so it sounds like perhaps it's time to email support@cloudron.io and maybe enable SSH access so @staff can have a look

]]>https://forum.cloudron.io/post/58474https://forum.cloudron.io/post/58474Mon, 19 Dec 2022 15:23:55 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Mon, 19 Dec 2022 15:21:29 GMT]]>@privsec also fine - I just didn't share since it leaked info.

]]>https://forum.cloudron.io/post/58473https://forum.cloudron.io/post/58473Mon, 19 Dec 2022 15:21:29 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sun, 18 Dec 2022 19:47:53 GMT]]>@eddowding
What about your redis?

]]>https://forum.cloudron.io/post/58406https://forum.cloudron.io/post/58406Sun, 18 Dec 2022 19:47:53 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sun, 18 Dec 2022 18:27:05 GMT]]>When cloning the backup to a subdomain
7a261d38-0b29-4469-ac2b-81b952ca6c86-image.png

]]>https://forum.cloudron.io/post/58399https://forum.cloudron.io/post/58399Sun, 18 Dec 2022 18:27:05 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sun, 18 Dec 2022 18:15:29 GMT]]>@privsec rebooted the server (no difference) and services all green and below or well below 50%
4fab0b4f-dfb3-40d6-a471-2ffdd0c49df8-image.png

]]>https://forum.cloudron.io/post/58398https://forum.cloudron.io/post/58398Sun, 18 Dec 2022 18:15:29 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sun, 18 Dec 2022 10:04:14 GMT]]>What do your services look like?
Any fail?

Have you tried rebooting the server itself?

]]>https://forum.cloudron.io/post/58390https://forum.cloudron.io/post/58390Sun, 18 Dec 2022 10:04:14 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sat, 17 Dec 2022 22:10:46 GMT]]>@eddowding said in App restore fails at 65% | Wordpress:

@jdaviescoates about 40GB of it.. !

Well, one would expect that to be plenty!

]]>https://forum.cloudron.io/post/58374https://forum.cloudron.io/post/58374Sat, 17 Dec 2022 22:10:46 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sat, 17 Dec 2022 21:50:39 GMT]]>@jdaviescoates about 40GB of it.. !

]]>https://forum.cloudron.io/post/58373https://forum.cloudron.io/post/58373Sat, 17 Dec 2022 21:50:39 GMT<![CDATA[Reply to App restore fails at 65% | Wordpress on Sat, 17 Dec 2022 20:37:47 GMT]]>@eddowding have you also given the app loads of memory under Resources > Memory limit?

https://docs.cloudron.io/apps/#memory-limit

]]>https://forum.cloudron.io/post/58371https://forum.cloudron.io/post/58371Sat, 17 Dec 2022 20:37:47 GMT