<![CDATA[Cannot Restore from Cloudron Backup on Digital Ocean Spaces]]>I am trying to restore a Cloudron app from a backup located on digital ocean spaces. I downloaded the backup config and imported it into the cloudron server. The import button never becomes active and I am unable to proceed:

241fa86e-559c-424a-958e-563699aadb05-image.png

I have used this restore functionality successfully in the past but it seems to not work intermittently, seemingly for no reason at all. Is there any way to get past this?

]]>https://forum.cloudron.io/topic/8230/cannot-restore-from-cloudron-backup-on-digital-ocean-spacesRSS for NodeWed, 19 Aug 2026 06:11:04 GMTSat, 17 Dec 2022 23:28:19 GMT60<![CDATA[Reply to Cannot Restore from Cloudron Backup on Digital Ocean Spaces on Sun, 18 Dec 2022 21:36:08 GMT]]>yes, if the backup config has a password set, the UI will expect it to be entered before you can restore.

You can use the top right menu to mark this as resolved.

]]>https://forum.cloudron.io/post/58410https://forum.cloudron.io/post/58410Sun, 18 Dec 2022 21:36:08 GMT<![CDATA[Reply to Cannot Restore from Cloudron Backup on Digital Ocean Spaces on Sun, 18 Dec 2022 19:53:48 GMT]]>@cilleyperson Figured it out. Something was weird because I had encrypted my backups. I'm sure it was me messing something up in my end. Updated my encryption password, took a new backup, and the restore worked.

]]>https://forum.cloudron.io/post/58407https://forum.cloudron.io/post/58407Sun, 18 Dec 2022 19:53:48 GMT<![CDATA[Reply to Cannot Restore from Cloudron Backup on Digital Ocean Spaces on Sun, 18 Dec 2022 16:43:29 GMT]]>@cilleyperson Just for some context, this is a mastodon app and it has over 12 GB of data currently, so that is why I can't afford to lose it.

]]>https://forum.cloudron.io/post/58397https://forum.cloudron.io/post/58397Sun, 18 Dec 2022 16:43:29 GMT<![CDATA[Reply to Cannot Restore from Cloudron Backup on Digital Ocean Spaces on Sun, 18 Dec 2022 16:29:43 GMT]]>@murgero Unfortunately I have tried that and same result, the import button never becomes active. I need to find a way to resolve the issue though because not restoring from a backup is not an option. I would lose too much data trying to start over.

]]>https://forum.cloudron.io/post/58396https://forum.cloudron.io/post/58396Sun, 18 Dec 2022 16:29:43 GMT<![CDATA[Reply to Cannot Restore from Cloudron Backup on Digital Ocean Spaces on Sun, 18 Dec 2022 02:37:16 GMT]]>@cilleyperson I had problems with the latest update and restoring backups - leave off the file extension (.tar.gz) and see if that works.

If the restore is happening from the same place you backed up too, download the backup config file (It's json) and use that instead of filling out the form.

]]>https://forum.cloudron.io/post/58384https://forum.cloudron.io/post/58384Sun, 18 Dec 2022 02:37:16 GMT