<![CDATA[Cloudron dashboard not loading after reboot after NextCloud "not responding"]]>Hi,

My NextCloud app instance inside Cloudron was "not responding", so I decide to restart it, but that didn't give any positive results.
Then I rebooted the server entirely, and after that reboot, the Cloudron dashboard never went up again.

I can log into my server via SSH and it works correctly.

Can you help to resolve the problem? If you text me privately, I can supply the connection details of the machine, many thanks.

]]>https://forum.cloudron.io/topic/8337/cloudron-dashboard-not-loading-after-reboot-after-nextcloud-not-respondingRSS for NodeFri, 13 Mar 2026 01:49:08 GMTMon, 02 Jan 2023 22:41:42 GMT60<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Mon, 09 Jan 2023 22:12:48 GMT]]>@nebulon said in Cloudron dashboard not loading after reboot after NextCloud "not responding":

Most likely you are hitting an unbound issue then. Checkout the unbound section at https://docs.cloudron.io/troubleshooting/

Unbound solved my issues, thank you! 🙂

]]>https://forum.cloudron.io/post/59724https://forum.cloudron.io/post/59724Mon, 09 Jan 2023 22:12:48 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 15:50:21 GMT]]>Most likely you are hitting an unbound issue then. Checkout the unbound section at https://docs.cloudron.io/troubleshooting/

]]>https://forum.cloudron.io/post/59122https://forum.cloudron.io/post/59122Tue, 03 Jan 2023 15:50:21 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 02:12:40 GMT]]>@revck Ah there in lies the issue: your dns is broken somehow - investigate that first and I bet everything else falls into place.

]]>https://forum.cloudron.io/post/59072https://forum.cloudron.io/post/59072Tue, 03 Jan 2023 02:12:40 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 01:24:11 GMT]]>@murgero > curl api.cloudron.io
curl: (6) Could not resolve host: api.cloudron.io

]]>https://forum.cloudron.io/post/59071https://forum.cloudron.io/post/59071Tue, 03 Jan 2023 01:24:11 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 00:47:21 GMT]]>@revck said in Cloudron dashboard not loading after reboot after NextCloud "not responding":

@robi In case of necessity, how could I reach to the email support? I'll note it for the future, thank you.

In case it's not obvious, I updated my previous post with the email address.

]]>https://forum.cloudron.io/post/59068https://forum.cloudron.io/post/59068Tue, 03 Jan 2023 00:47:21 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 00:16:12 GMT]]>@revck Can you curl api.cloudron.io?

]]>https://forum.cloudron.io/post/59067https://forum.cloudron.io/post/59067Tue, 03 Jan 2023 00:16:12 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 00:14:44 GMT]]>One more point: I went to the Cloudron dashboard to uninstall a few apps to help remove space.
When I did so, I got "Cloudron error | getaddrinfo EAI_AGAIN api.cloudron.io"

]]>https://forum.cloudron.io/post/59066https://forum.cloudron.io/post/59066Tue, 03 Jan 2023 00:14:44 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 00:07:13 GMT]]>First, thanks @murgero and @robi for your help.

@robi In case of necessity, how could I reach to the email support? I'll note it for the future, thank you.

@murgero I've cleaned up some disk space, and Cloudron restarted after a reboot.
I did: docker system prune -a -f and it reclaimed 25GB of space.
Using ncdu I can see that a high amount of space is taken by:

  • /var/lib/docker/overlay2/ - Even after cleaning with the command above, there are far too many docker images compared to the Apps I have installed. Is there a suggestion on how to clean it?
  • /var/backups - This folder contains the snapshots of the Apps. Although for an app, the backup takes 50gb, but when I look inside /home/yellowtent/appsdata/, it only takes 12gb. How come?
]]>https://forum.cloudron.io/post/59065https://forum.cloudron.io/post/59065Tue, 03 Jan 2023 00:07:13 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Tue, 03 Jan 2023 00:46:11 GMT]]>@revck best to email support@cloudron.io for server down type issues.

]]>https://forum.cloudron.io/post/59062https://forum.cloudron.io/post/59062Tue, 03 Jan 2023 00:46:11 GMT<![CDATA[Reply to Cloudron dashboard not loading after reboot after NextCloud "not responding" on Mon, 02 Jan 2023 23:18:53 GMT]]>@revck is the server's disk full??

]]>https://forum.cloudron.io/post/59059https://forum.cloudron.io/post/59059Mon, 02 Jan 2023 23:18:53 GMT