<![CDATA[Upgrade to "version": "4.16.2" end in "Not Responding" state]]>I spent a few hours trying to make the upgrade work

  • disabled all apps
  • even in recovery mode I could not access the web terminal
  • enabled debug to True, but nothing came up
  • even with all apps disabled by renaming the apps/ folder, it would not boot core nextcloud beyond the /healtcheck point

I had to restore to 4.15.0 to have it back online

  • Nextcloud 25.0.1

96903cee-19e2-4812-ae14-a861df899200-image.png

context Cloudron v7.3.4 (Ubuntu 22.04.1 LTS)

]]>https://forum.cloudron.io/topic/8559/upgrade-to-version-4-16-2-end-in-not-responding-stateRSS for NodeTue, 21 Apr 2026 01:13:52 GMTSun, 29 Jan 2023 14:07:26 GMT60<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Sat, 11 Feb 2023 12:20:56 GMT]]>@nebulon This was a strange episode, still unclear what happened, but everything "came back" to normal for some reason.

]]>https://forum.cloudron.io/post/61864https://forum.cloudron.io/post/61864Sat, 11 Feb 2023 12:20:56 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Wed, 01 Feb 2023 16:29:10 GMT]]>@benborges I also answered to your recent ticket now, if you don't receive those, maybe send a mail with your mail client to support@

]]>https://forum.cloudron.io/post/61262https://forum.cloudron.io/post/61262Wed, 01 Feb 2023 16:29:10 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Wed, 01 Feb 2023 16:26:11 GMT]]>@nebulon nope, nothing, that's odd

]]>https://forum.cloudron.io/post/61261https://forum.cloudron.io/post/61261Wed, 01 Feb 2023 16:26:11 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Wed, 01 Feb 2023 16:01:47 GMT]]>@benborges actually I have already answered few hours back. Did you not receive it?

]]>https://forum.cloudron.io/post/61255https://forum.cloudron.io/post/61255Wed, 01 Feb 2023 16:01:47 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Wed, 01 Feb 2023 15:49:35 GMT]]>@girish email sent, but not sure you received it?

]]>https://forum.cloudron.io/post/61253https://forum.cloudron.io/post/61253Wed, 01 Feb 2023 15:49:35 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Tue, 31 Jan 2023 13:57:48 GMT]]>@benborges something is indeed stuck somewhere. We can look into it further if you drop us a mail on support@ .

]]>https://forum.cloudron.io/post/61142https://forum.cloudron.io/post/61142Tue, 31 Jan 2023 13:57:48 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Tue, 31 Jan 2023 13:49:44 GMT]]>The more I dig about this the more I think it may be unrelated to Nextcloud?

I have right now, NocoDB, N8N and Metabase apps in "not responding" mode after the their respective last package upgrade.

this for one cloudron v7.3.4 (Ubuntu 22.04.1 LTS)
Nocodb log are strange, crash just after the app start and nginx config done 510c6e47-900d-4929-9d3c-0308bbcbf4e2-image.png

it's like the logging stop but still display the last "running" log when the app was online? the timing match the time it has been down and the two package upgrade that occured.

N8N logs also stopped the 29 0ad11019-b5de-4a98-a431-1376655f5f22-image.png this is just when the app started its upgrade, then rebooted and stopped logging ??

Same for Metabase :

5d9d2ec6-e0b1-44c3-873e-0a0aa357c121-image.png
I can restart the app or go in recovery mode and see the log working for these steps, but the moment the apps should actually boot, logs stop and that's it c37a6d23-3194-4e26-b3dd-d1b2d2e07b4e-image.png

But curiously, 2 N8N instance on v7.3.5 (Ubuntu 22.04.1 LTS) do not seem to be suffering the same issue.

These apps in "not responding" mode seem to be crashing without any log beyond the restarting progress in the terminal, nothing happens after that.

Should I bring this over to email support ?

]]>https://forum.cloudron.io/post/61141https://forum.cloudron.io/post/61141Tue, 31 Jan 2023 13:49:44 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Tue, 31 Jan 2023 09:23:41 GMT]]>@girish 200 but again, right now I'm not on that version, i'm on the version that works just fine.

]]>https://forum.cloudron.io/post/61108https://forum.cloudron.io/post/61108Tue, 31 Jan 2023 09:23:41 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Tue, 31 Jan 2023 09:16:48 GMT]]>@benborges do you atleast see logs that are printed because the cloudron app health check is done every 10 seconds? Is that a 200 or some 500 ?

]]>https://forum.cloudron.io/post/61106https://forum.cloudron.io/post/61106Tue, 31 Jan 2023 09:16:48 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Tue, 31 Jan 2023 09:15:01 GMT]]>@girish that's the thing, even with debug, I can see nothing

]]>https://forum.cloudron.io/post/61105https://forum.cloudron.io/post/61105Tue, 31 Jan 2023 09:15:01 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Mon, 30 Jan 2023 10:32:54 GMT]]>@benborges Can you check the app logs? it's most likely a plugin bombing.

]]>https://forum.cloudron.io/post/61044https://forum.cloudron.io/post/61044Mon, 30 Jan 2023 10:32:54 GMT<![CDATA[Reply to Upgrade to "version": "4.16.2" end in "Not Responding" state on Sun, 29 Jan 2023 16:56:22 GMT]]>curiously, other Nextcloud app on the same cloudron are upgrading in automated mode just fine, so that should be a hint that it's maybe a particular nextcloud app provoking this in this particular nextcloud.

i'll debug some more and try to update again with debug true at the get go and see if I can catch something

]]>https://forum.cloudron.io/post/61016https://forum.cloudron.io/post/61016Sun, 29 Jan 2023 16:56:22 GMT