<![CDATA[Error: the document could not be saved]]>I have OnlyOffice integrated in a HumHub instance (both installed on the same Cloudron).

In the HumHub app, whenever i open/create a file to edit, i get this error:
738f9d86-c22b-4e13-b373-363010aae4d1-image.png

The server side error at the same instant:

Feb 26 11:50:20 [2023-02-26T06:20:20.338] [ERROR] [localhost] [c0b9cffeef4e573bd6f5] [d08fc12f-6bc5-4502-836f-e46bae8e341c2] nodeJS - sendServerRequest error: url = http://my-humhub-domain/onlyoffice/backend/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJrZXkiOiJjMGI5Y2ZmZWVmNGU1NzNiZDZmNSIsInVzZXJHdWlkIjoiZDA4ZmMxMmYtNmJjNS00NTAyLTgzNmYtZTQ2YmFlOGUzNDFjIn0.OVY_-CGNzmJlIF_O3Seh0OQKaxZezym_s0w9grBlSpg;data = {"key":"c0b9cffeef4e573bd6f5","status":2,"url":"https://my-onlyoffice-domain/cache/files/data/c0b9cffeef4e573bd6f5_808/output.docx/output.docx?md5=Nd83AEriHjVeI3rygGtyPg&expires=1677393320&filename=output.docx","history":{},"users":["d08fc12f-6bc5-4502-836f-e46bae8e341c"],"actions":[{"type":0,"userid":"d08fc12f-6bc5-4502-836f-e46bae8e341c"}],"lastsave":"2023-02-26T05:34:27.000Z","notmodified":false,"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.5aoIuhstRSCa8vIDgTF16PHPwckHK6lwnZiEhMyMV8I","filetype":"docx"} Error: Error response: statusCode:301; headers:{"server":"nginx","date":"Sun, 26 Feb 2023 06:20:20 GMT","content-type":"text/html","content-length":"162","connection":"keep-alive","location":"https://my-humhub-domain/onlyoffice/backend/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJrZXkiOiJjMGI5Y2ZmZWVmNGU1NzNiZDZmNSIsInVzZXJHdWlkIjoiZDA4ZmMxMmYtNmJjNS00NTAyLTgzNmYtZTQ2YmFlOGUzNDFjIn0.OVY_-CGNzmJlIF_O3Seh0OQKaxZezym_s0w9grBlSpg"}; body:
Feb 26 11:50:20 <html>
Feb 26 11:50:20 <head><title>301 Moved Permanently</title></head>
Feb 26 11:50:20 <body>
Feb 26 11:50:20 <center><h1>301 Moved Permanently</h1></center>
Feb 26 11:50:20 <hr><center>nginx</center>
Feb 26 11:50:20 </body>
Feb 26 11:50:20 </html>
Feb 26 11:50:20
Feb 26 11:50:20 at Request._callback (/snapshot/server/build/server/Common/sources/utils.js)
Feb 26 11:50:20 at Request.self.callback (/snapshot/server/build/server/Common/node_modules/request/request.js:185:22)
Feb 26 11:50:20 at Request.emit (events.js:400:28)
Feb 26 11:50:20 at Request.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1154:10)
Feb 26 11:50:20 at Request.emit (events.js:400:28)
Feb 26 11:50:20 at IncomingMessage.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1076:12)
Feb 26 11:50:20 at Object.onceWrapper (events.js:519:28)
Feb 26 11:50:20 at IncomingMessage.emit (events.js:412:35)
Feb 26 11:50:20 at endReadableNT (internal/streams/readable.js:1333:12)
Feb 26 11:50:20 at processTicksAndRejections (internal/process/task_queues.js:82:21)
Feb 26 11:50:20 [2023-02-26T06:20:20.342] [WARN] [localhost] [c0b9cffeef4e573bd6f5] [d08fc12f-6bc5-4502-836f-e46bae8e341c2] nodeJS - storeForgotten

This is the OnlyOffice documentation for this particular error - https://api.onlyoffice.com/editors/troubleshooting#error0, but i'm not sure what to do with it.

]]>https://forum.cloudron.io/topic/8728/error-the-document-could-not-be-savedRSS for NodeSat, 11 Apr 2026 05:02:57 GMTSun, 26 Feb 2023 06:23:07 GMT60