<![CDATA[Setup with Hetzner DNS not working]]>Hello!

I am completely new to Cloudron and I would like to start with it.

I'm a hetzner Customer and so I created a new Server with Cloudron.

I'm now at the point to enter my domain and the api key.

But I always get the following message:
Domain nameservers are not set to Hetzner

My domain is: XXX

The domain is from Hetzner with the basic dns settings. I checked them and it should be correct?

https://docs.hetzner.com/de/dns-console/dns/general/authoritative-name-servers

Is there any help? Thanks you!

Fabix

]]>https://forum.cloudron.io/topic/8920/setup-with-hetzner-dns-not-workingRSS for NodeFri, 06 Mar 2026 02:09:29 GMTFri, 31 Mar 2023 14:27:21 GMT60<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 15:13:59 GMT]]>@Fabix thanks. Strange stuff... I will put it in our docs that we only support Robot.

]]>https://forum.cloudron.io/post/64076https://forum.cloudron.io/post/64076Fri, 31 Mar 2023 15:13:59 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:55:02 GMT]]>@girish

Yes it looks like this. I bought the domain here: https://www.hetzner.com/de/domainregistration

There is already some confusion. My domain is still listed in the consoleh, but with the wrong DNS servers:

Bildschirm­foto 2023-03-31 um 16.54.28.png

]]>https://forum.cloudron.io/post/64071https://forum.cloudron.io/post/64071Fri, 31 Mar 2023 14:55:02 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:47:42 GMT]]>@Fabix ah, great you sorted out it out. But can you tell me how to ended up with KonsoleH domain ? Does this happen when you buy a domain via Hetzner?

Adding a dummy domain in Robot always gives me the *.ns.hetzner.de servers.

]]>https://forum.cloudron.io/post/64069https://forum.cloudron.io/post/64069Fri, 31 Mar 2023 14:47:42 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:46:28 GMT]]>Great, so I guess hetzner is slowly moving things to the new DNS system then.

]]>https://forum.cloudron.io/post/64068https://forum.cloudron.io/post/64068Fri, 31 Mar 2023 14:46:28 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Sat, 01 Apr 2023 11:03:10 GMT]]>@girish

So I changed the name servers to the robot dns

And now it works!! 🙂

]]>https://forum.cloudron.io/post/64067https://forum.cloudron.io/post/64067Sat, 01 Apr 2023 11:03:10 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:43:14 GMT]]>@Fabix Interesting, I wasn't aware there are two DNS things in Hetzner. We test by adding the domain in https://dns.hetzner.com/ .

8e32f742-93e7-4efe-97bf-1f631dee5314-image.png

]]>https://forum.cloudron.io/post/64066https://forum.cloudron.io/post/64066Fri, 31 Mar 2023 14:43:14 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:36:38 GMT]]>@nebulon

Thanks for your quick reply.

I bought the domain last week at hetzner only for use with Cloudron. Is there a way to use the Robot name server?

]]>https://forum.cloudron.io/post/64062https://forum.cloudron.io/post/64062Fri, 31 Mar 2023 14:36:38 GMT<![CDATA[Reply to Setup with Hetzner DNS not working on Fri, 31 Mar 2023 14:32:50 GMT]]>We do test the nameservers according to https://docs.hetzner.com/dns-console/dns/general/dns-overview/#the-hetzner-online-name-servers-are

So we only support domains managed by Hetzner Robot, not konsoleH it seems. Not sure what the main difference is and i konsoleH managed domains even have an API to automate.

In your case you have to use manual or wildcard DNS provider for the moment.

]]>https://forum.cloudron.io/post/64060https://forum.cloudron.io/post/64060Fri, 31 Mar 2023 14:32:50 GMT