<![CDATA[App Stuck in "Restarting" after upgrade 7.4.1]]>My app is currently stuck in a "restarting" state the logs show:

Pulling from cloudron/graphite
Pulling from cloudron/mongodb
Pulling from cloudron/postgresql
Pulling from cloudron/redis
Apr 18 10:08:19 box:locker Lock unreleased platform_start
Apr 18 10:13:19 box:locker Lock unreleased platform_start

But nothing after that. All the status of docker, mysql, nginx, all are active running. The dashboard is working but my single app isn't.

I do see the small blue box that says:

Platform status
Starting services, this can take a while

]]>https://forum.cloudron.io/topic/9053/app-stuck-in-restarting-after-upgrade-7-4-1RSS for NodeFri, 14 Aug 2026 03:00:00 GMTTue, 18 Apr 2023 14:15:41 GMT60<![CDATA[Reply to App Stuck in "Restarting" after upgrade 7.4.1 on Tue, 18 Apr 2023 15:51:34 GMT]]>@savagemic solution is to just delete the keys . I have done this now and the upgrade is moving forward.

# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key.pub 
# systemctl restart box
]]>https://forum.cloudron.io/post/65048https://forum.cloudron.io/post/65048Tue, 18 Apr 2023 15:51:34 GMT<![CDATA[Reply to App Stuck in "Restarting" after upgrade 7.4.1 on Tue, 18 Apr 2023 15:58:32 GMT]]>@girish That did it. Thanks so much for the help!

]]>https://forum.cloudron.io/post/65050https://forum.cloudron.io/post/65050Tue, 18 Apr 2023 15:58:32 GMT<![CDATA[Reply to App Stuck in "Restarting" after upgrade 7.4.1 on Tue, 18 Apr 2023 15:51:34 GMT]]>@savagemic solution is to just delete the keys . I have done this now and the upgrade is moving forward.

# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key.pub 
# systemctl restart box
]]>https://forum.cloudron.io/post/65048https://forum.cloudron.io/post/65048Tue, 18 Apr 2023 15:51:34 GMT<![CDATA[Reply to App Stuck in "Restarting" after upgrade 7.4.1 on Tue, 18 Apr 2023 15:08:49 GMT]]>@nebulon It's been trying to "Restart" for about 4 hours now.

Showing a few odd things in the logs. I did send an email and enabled your remote support.

This has been a commonly thrown error all morning.

2023-04-18T15:05:08.228Z box:cloudron Startup task at index 2 failed: Could not generate sftp rsa keys: Command failed: ssh-keygen -m PEM -t rsa -f "/home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key" -q -N "" BoxError: Could not generate sftp rsa keys: Command failed: ssh-keygen -m PEM -t rsa -f "/home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key" -q -N ""

]]>https://forum.cloudron.io/post/65041https://forum.cloudron.io/post/65041Tue, 18 Apr 2023 15:08:49 GMT<![CDATA[Reply to App Stuck in "Restarting" after upgrade 7.4.1 on Tue, 18 Apr 2023 14:44:11 GMT]]>The upgrade might take a bit, but if it is stuck there for a long time now, can you check for any errors in /home/yellowtent/platformdata/logs/box.log ?

Also you can enable remote SSH support for us and send us a mail with your dashboard domain to support@cloudron.io if you want us to take a direct look at it.

]]>https://forum.cloudron.io/post/65038https://forum.cloudron.io/post/65038Tue, 18 Apr 2023 14:44:11 GMT