<![CDATA[Task Error: Task 11576 crashed with code 1]]>Dear support , last week i changed the backup configuration of my cloudron installation . storage provider is Filesystem.

After I did that there is one app with error message similar to the one in the title == Task Error: Task 11576 crashed with code 1

All the apps installed exept that one work well.... but when i try to install a new app, then I get similar message and I then I cannot uninstall the app.

Any ideas on how to solve this would be very much appreciated .

Thanks!

]]>https://forum.cloudron.io/topic/9661/task-error-task-11576-crashed-with-code-1RSS for NodeMon, 08 Jun 2026 19:55:32 GMTTue, 18 Jul 2023 15:19:21 GMT60<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Wed, 19 Jul 2023 11:44:53 GMT]]>@nebulon thanks a millio! it works now, i am going to proceed with the update to the ubuntu 20.04.

]]>https://forum.cloudron.io/post/70512https://forum.cloudron.io/post/70512Wed, 19 Jul 2023 11:44:53 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Wed, 19 Jul 2023 10:19:53 GMT]]>This is exactly the nodejs issue. As mentioned in the linked forum post, please run the following commands via ssh on your server:

mkdir -p /usr/local/node-16.18.1
curl -sL https://nodejs.org/dist/v16.18.1/node-v16.18.1-linux-x64.tar.gz -o /tmp/node.tar.gz
tar zxvf /tmp/node.tar.gz --strip-components=1 -C /usr/local/node-16.18.1
rm /tmp/node.tar.gz
ln -sf /usr/local/node-16.18.1/bin/node /usr/bin/node
ln -sf /usr/local/node-16.18.1/bin/npm /usr/bin/npm
systemctl restart box
]]>https://forum.cloudron.io/post/70503https://forum.cloudron.io/post/70503Wed, 19 Jul 2023 10:19:53 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Wed, 19 Jul 2023 10:15:16 GMT]]>@girish said in Task Error: Task 11576 crashed with code 1:

If you run node --version on the server do you see an immediate error ?

this is what i see

node: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by node)

]]>https://forum.cloudron.io/post/70501https://forum.cloudron.io/post/70501Wed, 19 Jul 2023 10:15:16 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Wed, 19 Jul 2023 10:00:07 GMT]]>@nebulon said in Task Error: Task 11576 crashed with code 1:

Is the logviewer for that app as mentioned in https://docs.cloudron.io/apps/#log-viewer not working?

yes that's correct

@nebulon said in Task Error: Task 11576 crashed with code 1:

Also have you tried to go to the repair tab for that app in the cloudron dashboard?

it does not allow me to click "restart app" nor "enable recovery mode".

i have also tried to uninstall the app and I get this message

Task Error
If a configuration, update, restore or backup action resulted in an error, you can retry the task.

An error occurred during the uninstall operation: Task Error: Task 11491 crashed with code 1

]]>https://forum.cloudron.io/post/70499https://forum.cloudron.io/post/70499Wed, 19 Jul 2023 10:00:07 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Wed, 19 Jul 2023 02:58:18 GMT]]>@manuel Most likely the issue is that node version is incorrect? If you run node --version on the server do you see an immediate error ? If so, please follow https://forum.cloudron.io/topic/9506/cloudron-on-18-04-5-glibc_2-28-not-found-required-by-node/12 . That should fix the problem short term. Long term, you need to upgrade Ubuntu to 20.04.

]]>https://forum.cloudron.io/post/70484https://forum.cloudron.io/post/70484Wed, 19 Jul 2023 02:58:18 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Tue, 18 Jul 2023 16:36:36 GMT]]>Is the logviewer for that app as mentioned in https://docs.cloudron.io/apps/#log-viewer not working?

Also have you tried to go to the repair tab for that app in the cloudron dashboard?

]]>https://forum.cloudron.io/post/70452https://forum.cloudron.io/post/70452Tue, 18 Jul 2023 16:36:36 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Tue, 18 Jul 2023 16:22:52 GMT]]>@girish I dont manage to connect with the logs in the apps that have the error. yes i am on ubuntu 18, thanks!

]]>https://forum.cloudron.io/post/70450https://forum.cloudron.io/post/70450Tue, 18 Jul 2023 16:22:52 GMT<![CDATA[Reply to Task Error: Task 11576 crashed with code 1 on Tue, 18 Jul 2023 15:21:38 GMT]]>@manuel what is in the app logs ? Also, are you on Ubuntu 18 by any chance?

]]>https://forum.cloudron.io/post/70448https://forum.cloudron.io/post/70448Tue, 18 Jul 2023 15:21:38 GMT