<![CDATA[first touch point with the email verification flow - smtp error]]>default installation & env

Aug 30 15:22:20@calcom/web:start: SEND_ACCOUNT_VERIFY_EMAIL_ERROR Error: Mail command failed: 550 Mail from domain 'luckow.org' is not allowed from your host
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._actionMAIL (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1569:34)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1044:18)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 30 15:22:20@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 30 15:22:20@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 30 15:22:20@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 30 15:22:20@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 30 15:22:20@calcom/web:start: code: 'EENVELOPE',
Aug 30 15:22:20@calcom/web:start: response: "550 Mail from domain 'luckow.org' is not allowed from your host",
Aug 30 15:22:20@calcom/web:start: responseCode: 550,
Aug 30 15:22:20@calcom/web:start: command: 'MAIL FROM'
Aug 30 15:22:20@calcom/web:start: }
Aug 30 15:22:20@calcom/web:start: sendEmail Error: Mail command failed: 550 Mail from domain 'luckow.org' is not allowed from your host
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._actionMAIL (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1569:34)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1044:18)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 30 15:22:20@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 30 15:22:20@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 30 15:22:20@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 30 15:22:20@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 30 15:22:20@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 30 15:22:20@calcom/web:start: code: 'EENVELOPE',
Aug 30 15:22:20@calcom/web:start: response: "550 Mail from domain 'luckow.org' is not allowed from your host",
Aug 30 15:22:20@calcom/web:start: responseCode: 550,
Aug 30 15:22:20@calcom/web:start: command: 'MAIL FROM'
Aug 30 15:22:20@calcom/web:start: }
]]>https://forum.cloudron.io/topic/9926/first-touch-point-with-the-email-verification-flow-smtp-errorRSS for NodeWed, 17 Jun 2026 10:03:29 GMTWed, 30 Aug 2023 13:25:45 GMT60<![CDATA[Reply to first touch point with the email verification flow - smtp error on Tue, 05 Sep 2023 01:58:43 GMT]]>@nebulon said in first touch point with the email verification flow - smtp error:

The latest package is published and should have fixed email sending.

Yes, mail works thanks a bunch.

]]>https://forum.cloudron.io/post/73127https://forum.cloudron.io/post/73127Tue, 05 Sep 2023 01:58:43 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Mon, 04 Sep 2023 19:16:53 GMT]]>top. it works.

]]>https://forum.cloudron.io/post/73109https://forum.cloudron.io/post/73109Mon, 04 Sep 2023 19:16:53 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Mon, 04 Sep 2023 12:11:16 GMT]]>The latest package is published and should have fixed email sending.

]]>https://forum.cloudron.io/post/73070https://forum.cloudron.io/post/73070Mon, 04 Sep 2023 12:11:16 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Sun, 03 Sep 2023 03:40:37 GMT]]>@micmc We found the issue and the issue is fixed. We will make a new package shortly.

]]>https://forum.cloudron.io/post/73006https://forum.cloudron.io/post/73006Sun, 03 Sep 2023 03:40:37 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Sun, 03 Sep 2023 03:30:29 GMT]]>Now here's a complete log of the app when I click send email again:

Sep 02 23:19:27@calcom/web:start: SEND_ACCOUNT_VERIFY_EMAIL_ERROR Error: Mail command failed: 550 Mail from domain 'domain.tld' is not allowed from your host
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._actionMAIL (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1569:34)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1044:18)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Sep 02 23:19:27@calcom/web:start: at Socket.emit (node:events:513:28)
Sep 02 23:19:27@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Sep 02 23:19:27@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Sep 02 23:19:27@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10)
Sep 02 23:19:27@calcom/web:start: at TCP.onStreamRead (node:internal/stream_base_commons:190:23) {
Sep 02 23:19:27@calcom/web:start: code: 'EENVELOPE',
Sep 02 23:19:27@calcom/web:start: response: "550 Mail from domain 'domain.tld' is not allowed from your host",
Sep 02 23:19:27@calcom/web:start: responseCode: 550,
Sep 02 23:19:27@calcom/web:start: command: 'MAIL FROM'
Sep 02 23:19:27@calcom/web:start: }
Sep 02 23:19:27@calcom/web:start: sendEmail Error: Mail command failed: 550 Mail from domain 'domain.tld' is not allowed from your host
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._actionMAIL (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1569:34)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1044:18)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Sep 02 23:19:27@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Sep 02 23:19:27@calcom/web:start: at Socket.emit (node:events:513:28)
Sep 02 23:19:27@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Sep 02 23:19:27@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Sep 02 23:19:27@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10)
Sep 02 23:19:27@calcom/web:start: at TCP.onStreamRead (node:internal/stream_base_commons:190:23) {
Sep 02 23:19:27@calcom/web:start: code: 'EENVELOPE',
Sep 02 23:19:27@calcom/web:start: response: "550 Mail from domain 'domain.tld' is not allowed from your host",
Sep 02 23:19:27@calcom/web:start: responseCode: 550,
Sep 02 23:19:27@calcom/web:start: command: 'MAIL FROM'
Sep 02 23:19:27@calcom/web:start: }

NOTICE: this is a production server on which runs almost all my email services and all works perfectly and nothing's been changed. To clarify the possible question; I replaced my real domain by "domain.tld" in the above log.

]]>https://forum.cloudron.io/post/73002https://forum.cloudron.io/post/73002Sun, 03 Sep 2023 03:30:29 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Sun, 03 Sep 2023 02:43:57 GMT]]>@girish

@girish said in first touch point with the email verification flow - smtp error:

Is there a screenshot from the mail eventlog ?

Same thing here. Apparently the thingy believes or assumes I'm using sendgrid, which is not at all. It's been left on the internal SMTP.

Sep 02 22:29:45@calcom/web:start: 02:29:45.099 WARN [[sync] sendgrid_service Couldn't instantiate sync service: Sendgrid Api Key not present
Sep 02 22:29:50@calcom/web:start: react-i18next:: You will need to pass in an i18next instance by using initReactI18next
Sep 02 22:30:22@calcom/web:start: [PERF]: getByViewer(1) took 7.72809699177742ms

No wonder why the email sending does not work (yet).

]]>https://forum.cloudron.io/post/73000https://forum.cloudron.io/post/73000Sun, 03 Sep 2023 02:43:57 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Sat, 02 Sep 2023 17:07:05 GMT]]>I am having the same issue. I dont see the mail trigger in the mail logs, but it say successfully sent. Switched to sendgrid for outbound mail, didn't help.

]]>https://forum.cloudron.io/post/72996https://forum.cloudron.io/post/72996Sat, 02 Sep 2023 17:07:05 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Fri, 01 Sep 2023 01:10:35 GMT]]>Is there a screenshot from the mail eventlog ?

]]>https://forum.cloudron.io/post/72861https://forum.cloudron.io/post/72861Fri, 01 Sep 2023 01:10:35 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Thu, 31 Aug 2023 20:37:11 GMT]]>I can reproduce this, not quite clear yet, why the email would be rejected by the mail server. At least the connection is fine it seems.

]]>https://forum.cloudron.io/post/72845https://forum.cloudron.io/post/72845Thu, 31 Aug 2023 20:37:11 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Thu, 31 Aug 2023 19:01:36 GMT]]>Same here, no email received, though Cal indicates one was successfully sent

]]>https://forum.cloudron.io/post/72841https://forum.cloudron.io/post/72841Thu, 31 Aug 2023 19:01:36 GMT<![CDATA[Reply to first touch point with the email verification flow - smtp error on Wed, 30 Aug 2023 14:07:20 GMT]]>Yes, I was about to say that emails don't get sent at creating new accounts. I'm assuming is the same error.

]]>https://forum.cloudron.io/post/72781https://forum.cloudron.io/post/72781Wed, 30 Aug 2023 14:07:20 GMT