I suspect the problem is this:
@andreas True, it doesn't matter where the host company, or head office is located. Anything in China, for China, is going to be under lots of scrutiny.
Unfortunately true, we must accept this learning curve.
@robi I will try that after I have no more options with the Cloudron support team.
Email is sent. Same result as before.
I think the updates of the packages are the problem that slows all down. I can send the logs after installation if it would help?
I terminated the instance to test the whole thing again from the beginning with the recommended settings. This means that the installation will probably take several hours.
Unfortunately the message has overlapped with the termination. I will give you feedback if everything fits or if I have sent the mail to your support address.
With the additional rule the pinging worked, thanks for the great tips and the incredible fast support.
It set up the following inbound rule:
and outbound was the standard setting:
Now I also assigned as mentioned the elastic IP but the problem still persists. Also, the ping command gives the same reply with the lost packages.
Have the two steps to be done before the installation with the provided Cloudron script?
The installation finished after a few hours after starting the script. It seems to be successfully but I can't reach the setup panel of Cloudron after the installation process. I tested the public domain name of the EC2 server and also the public IP but I can't reach it. Also, to ping the address fails in the command line.
Chrome shows the error message "ERR_CONNECTION_TIMED_OUT"
Maybe it's a wrong configuration in AWS or a problem to install it at AWS China. Do you have an idea what kind of problem it could be?
After I know the right way, I will switch to the recommended server size.
Okay, good to know. The decision came from our colleagues on site in China. What would you recommend for an EC2 instance?
It seems to be true. Meanwhile, it continues in slow motion.
The pre-installed version cannot be used at AWS China because not all Amazon services are available. Or do I have wrong information here?