Cloudron Forum

Update: i just did a workaround:

1. i asked another user who has admin privilege to create another user for me.
2. Logged in with new username/pass successfully.
3. I didn't try the method with rail console
   MANY THANKS AGAIN FOR YOUR SUPPORT!!!

i just checked the log - there's no error msg

plus:

1. i read the official open project doc and understood that there's way to manually reset password by Rail console but unfortunately i can't find a way to use "Rail console" under cloudron. Maybe that's something that i can try?
2. i googled and found there was someone who had the similar issue and there was an advice to create another user directly in the psql with admin privilege - but unfortunately i also dont know how to create an user directly in the psql.

I really need to access this build due to the data in it. Please help!

1. it's the admin user which was automatically set up during the installation. (the defaul password has been changed after the first login.)
2. the username/password is managed by an app and no one has changed it (it's a very complicated randome generated string). I'm certain it's correct. I've been using it without any issue for like 3 months until yesterday.
3. where/how do i find the apps log?

Very much appreciated for your support!

Dears,

Out of sudden, i can't log into OpenProject (cloudron installed) with the message: Invalid user or password or the account is blocked due to multiple failed login attempts.

No password was changed - how to unlock the situation?

Many thanks and best regards,

Dear Forum and support team,

here's my issue:

I have installed the OpenProject instance via Cloudron and everything works perfectly.

Recently i'd like to have the email notification feature and i run the test (admin-emails and notifications-emails notification) by clicking the send test email button (a test email was sent to project.app@mydomain.com successfully, both sending and receiving works fine without any issue)

However, when i try to send an email invitation for a new user with another email address or try to use the email notification feature on an existing user - simply nothing happens (no email invitation or notification received on any of the new email addresses)

I really appreciate if anyone could help or let me know what i can do?

Many thanks in advance!